Customer Success News: 45 Questions. No Meeting Fridays. Wanna QBR?

All the latest Customer Success tips, trends, and inspiration in one place. [View in browser](113/d2rn9K04/VWVJYz50CRyvW7yTp3f6h45_GV9TLwZ4LGcRwN2qdv1V5knKfV3Zsc37CgHTVVmd1QQ5pCtk8W4dkwgw2ZZM8PV5T-dH6nfcghVJYx6m8myhTnMSdPRp8hqtLN8pV5z3x22VZW2j5BvQ1l-7S7N4r01ZDl5wJkW4GmjKG1j5t2NW4pRzW94Wx9mbW1Bcl8t2-mWkrVZqWQh4zs72NW9939zN6R6klpW4NXRyL6SjS2_W6qjwvn3hQD-VW6gLckc8GC36yW1GcSQz30MldhW2ZwtS16sbsYKW8fPPcF4qFvWyW1bn4NH8gpHQxW60wQL596yRT5W4Cz2c03lCP8VW8zqMrx2fLz8gW7XmpmB7x6cHdV6h4c_6jGMW6W3B0htp2Z2fjyN8FBk38hdn0qW2mpkPr8-dBwzVRy8gk3jJTRKW4HlK635DQnl_W8LC8hN5TlzNzW18LSKs5ZSBvLVFFh-78NvpcyW2Psqc78vmsdFW5WbBzs6SKphXW2gZ59G1-7rhsMjHW10mSh7ZW5LSxWn8HXH1hW5l1PvH35czmrN96HZXn1t0Wd3kCH1) [SK_Newsletter-Logo-1] CUSTOMER SUCCESS NEWS • JUNE 2022 • ISSUE 2 45 Questions. No Meeting Fridays. Wanna QBR? [Golden-Questions] 45 Golden Questions What are the best, most thoughtful questions CSMs can ask their customers? Here are the [top 45 questions](113/d2rn9K04/VWVJYz50CRyvW7yTp3f6h45_GV9TLwZ4LGcRwN2qdv0J5knJ3V3Zsc37CgVC_V-kdRS3rfbzkW27YnL18ydZrYW6QH9YH4DW_7YW7ZKy8z35c589VshvwK4x-J_sW8XhHnL4k8Yv2W8pXXXV5K-lNnW44vvQW6_k9yJW2CwWbZ1wC0_qW3t05Kl2v0jNhN6V82BsSHr-RVf5C6K40mXc2W2DjQ6L5nY-4mW1brGJ31kYW3PVVZn4S8Pt9NTW6rqQtF5njG_RW7btTJn4YSMydN5f-W4pXWYGqW1qdlCS5LSPZSW6LnK2y119w-3W8csLQC7SsCM-W5rNGKs8gw8fVW4dvFQH7QQGzgW1nmb4T4x4_4FW4tcJsv5klVWVW2w9mBg59X399W8PbfW35zSp6MW4L7qPb4HZ9D-W4ZvPzR7QVKfSW5F3Ktx248xR3W13dh3s4S_W15N1j8FXygWfG63fDJ1) Chief Churn Crusher [Anita Toth](113/d2rn9K04/VWVJYz50CRyvW7yTp3f6h45_GV9TLwZ4LGcRwN2qdv1B3lSbNV1-WJV7Cg-CpN3r0Nd3YfNq-W8yM8cS8WMvj2W7vYBg2478Pz2N4MMc5gSrb-6W7dtTzP7gZ4LRW3Hs9RP6gWbPsW80WvbN6v8Z_SW1NNrMR7gwm4bW2HcDLf4NzG46VHTby14fyQvfW4w6L0x8qqF8VW11pr3m75_5KWW51CfmD4tQFkPVMrMvQ5H4slvW4G6DTx1GLz-lW7q_8dM4TmPm_VCndvS2_jf5DW1Ngm5W4fHCRWVv5lkC67wY4pW5zcgf596dbqYW1vhKTz1Zg2c4W49Y86V2SLffH379y1) picked from a crowdsourced list submitted by the awesome Customer Success community. So, what's your favorite? [Keep-the-Lights-On] Let There Be Light How can you keep customers engaged enough to prevent them from going dark? [Carly Agar](113/d2rn9K04/VWVJYz50CRyvW7yTp3f6h45_GV9TLwZ4LGcRwN2qdv1B3lSbNV1-WJV7CgZKXW1_jLpD4c0tV9W8tPqgR24HHT_W95ndQB1z_Zp1W54qYTN71FrZkW3P3sJ91pdJBmW2wvN2d7YFR7VW3ytfDm8Yw8lyW35VxLp3f6DdPW8nnbZP3KS6LmVX62XR4H8s4qW2WDHbp6gQpdJW4QlyFc4q7SS6W1jGNt-8MK9GpVvfkB339PG-MW1CMm339cJ5DZW4cbXtv46qhNSW4frJNr5RKbrmW4Jy4Qz8rtXJ0W35Xg-g1RmSk6W1jQvqJ8-l5yNVrzf1y4XYKwLW4NX56B8M88LR3jN61) says to remember two simple rhyming phrases — "Help me see" and "What about me?" — to keep the lights on (and on). How exactly, you ask? [Read on](113/d2rn9K04/VWVJYz50CRyvW7yTp3f6h45_GV9TLwZ4LGcRwN2qdv2N3lScZV1-WJV7CgDDZW1LwMNV6L1-3nW2dyW7j7j0G_ZW4TknD23Kp1PCW2tH1n07lBpBVVSCyMc98qF1nW428gsl8P31rzW5qLDnH7fVYJbW97cVlF4hdRYsW7gy5bt3HhFF0W2bwPgL3kCCWQW5Q1Tdq25GbpPW39rdWJ4y00snVndw0X2V8ptgW71f_7T7CsmSSW5H2GFh6sPL4qW7l-Fz56BVF69W7NgX0c1wkQZtW5GSN0y5qBP4tW6GnhHT4zbDFXW1nYVs23MKLybW6yW1jr1XxMW1F7fh0szfYjSW6n_Cw13gcH2QW1_0Nfl4PtvjmW4Z5lwq8qpqk7W81XQ9B56f2PcN5hmRWzJHP5SVFD9qk8WCw6LW2dVfFG90bFJ0VFfk9T5sQ6Fx34sX1)! [No-Meeting-Fridays] Thank God It’s Friday! With a never-ending to-do list and constant juggling to be on top of multiple things at once, a CSM’s job is never easy. So, “[No Meeting Fridays](113/d2rn9K04/VWVJYz50CRyvW7yTp3f6h45_GV9TLwZ4LGcRwN2qdv0J5knJ3V3Zsc37CgRBSN8FxGh2Zpf4rMRwq52zP_WxW8-l2vm4gmJ09W94Zmj_1S3mtQW1cqXT93XVP6XW384zqm7tyVw5W949pwt2PGJC5W4kTG-Z2_-K94W4hMj--7M4bmyW4B0jvF3jRbXqW6jwGNF66m4rnW5YFXlL3dvd3TW5m8nG67Nf_QzN5JYrbhN7-1PVyH_Tl49F2s1W5lDbx65kf6sYW7PMpXl244fTnW3Yk1pY8C93WMW5RvmzN9gq-KqW8cS6Bb7gBlBZW6y4-hf1JDDT2Vh4fk55LDjXPN4HsDx-h9PFpW2pKxqJ8FW7dQN3SJ3B25pbX6W58l6-k7ndpNWW47K0N25zJpLpW7B_22K3bFYFMN91CKBssfvbVW5s6Jd_8H60MfW5V44VN2d_tFVW3VXTnk35Fxw_2D41) are such a gem,” says [Bria Greenfield](113/d2rn9K04/VWVJYz50CRyvW7yTp3f6h45_GV9TLwZ4LGcRwN2qdv1B3lSbNV1-WJV7CgN1YW6xS4nt6wp2cYW1MsWX413cyPFW2xZF8q1pPjBTVMLrXg6R5tL4W4znBVz2pNrl0N1xGWG2PT0_1V-0_S26mdZ2vW2R0WjC59-v3pW3_bXpp7d1l62W7J03-68XPn31W7jt2wy4BMxJNW3s5wgK6jLXkWVKBfq773pBfTW1L1Rkd2NN0gLW4ltGQW7WWyjYN8FL3hd41QcfW4cGNxW61sVvsVd6Z-33FCLntW2QzvVY8TPmlQVQZP4l29NPWnW4MHrpp2KrWYqW3PpxFv6d2r-p32ZR1), for a solid day of extended focus time and deep work. And going into the weekend with your to-dos completed and plans teed up! [No-QBR] Hey Brad, Do a QBR? Every CSM wants to do that. Every 90 days. But Brad might have 100+ SaaS apps in their tech stack, which means 100+ conversations! Rather [deliver value](113/d2rn9K04/VWVJYz50CRyvW7yTp3f6h45_GV9TLwZ4LGcRwN2qdv0J5knJ3V3Zsc37CgQY5VFhNWD1xTm6xW5ktCJL1RSshGW1YLdxm5TV-J1N3r_r9lyRV8DW7Cpqym2v7QM3N4qXJF38sDDGV78ZZ-7V-6p1W2nGKyj51n-96W2p3F9z80Rv9lW3rg4dy75XTvnW5LVdCb1lW67SW230ngS8Ww38CVYzZ1V7y1NB8W3DBXhZ2MqGSJW6z-8Nf4Z10GWW7yNjcQ7stgN8W5zjt3L5pD-nxW4mn2QB8VhZJ_W554RNF3RRnQbW8KD9lm9hvB65W3dGrcJ7bqM2gW3L8T802CrQt7W2TyRTZ45MmZQW4bfljl14Nd72W7h4Vs43wjRGWW2hmPXS1pkY3ZVmYcYT6W5Xz-W4KmxXC5TYSJPN7chSk2F6SLQW2glMCH8_-QgdW1V-qJt6dF7jmW3_v6xx5tNNtY359b1), advises [Rachel Provan](113/d2rn9K04/VWVJYz50CRyvW7yTp3f6h45_GV9TLwZ4LGcRwN2qdv1B3lSbNV1-WJV7CgGmGW34Nd5t6V7R0JW6J6gq74TVcfSW2kfZjk8CjtlFVRwJKG9lj2-2Vkh7Hq8qbtBsW4zDZJ87VdMLqW4B0mg84KDbZBW2mLfz190BpwvW8l3bYk6W44ZcW98npZR6tbVfCW7gsbsv1MszNQW7L9vnR1kcv8DW3KY7xw456jsTN4sHd6mpc7b3W41v_sh3LN4RWN7mgl4Q2VgmLMf1h2pQSDfhVqmFpp2XLn10W6hcGzw5HSgmhW97C1Ys96KrJSN2-w0NmsCsyMVGfT9G4gKvV137601). PS: If the meeting can be an email, just send the 📧. [Personalized-Experience] Show Me You Know Me That’s what a customer wants from you in exchange for their trust and long-term loyalty. But it’s easy to act [like you don't know them](113/d2rn9K04/VWVJYz50CRyvW7yTp3f6h45_GV9TLwZ4LGcRwN2qdv2N3lScZV1-WJV7CgChRW3Qxvzy8Xr0CLW4DdTbJ3fTPrTW4GrD218dPl0HW2Kh6M78JZ2W-N83pBJVYvRWSW2m2jLq7GG8sSW6LQ3yK1CNjtpW27c4Gw4r9R5VVZpYXq7T_RhSW5fZ6B93VcldVW5Cvx7Y16gj42N7bSQf12Znw4W90gSc09bQlSDVXWd754ZTKzNW3gTJl83lvScHW96r6HR407zCCN5_fqJvKmQg2W6tjH3K8lwLmCW4WcsMF7Q7FN0N1qTXwd_b_wlW7rSJTs2PZt38VJSjXZ5CZTPkW3YvYT817Q_cXW4mN51y6tg8_2W28gC8l60qC9cW2RT_MV7ZrjpFW7nl8_t4TVxtMW2zxYkT82fnPZW88fDZw46v8n8W4B3G1l3K7clk3m9V1), says [Jeff Breunsbach](113/d2rn9K04/VWVJYz50CRyvW7yTp3f6h45_GV9TLwZ4LGcRwN2qdv1B3lSbNV1-WJV7CgM7XW6m_-B93yKXR8W1bVLlL6CKHDSW634hZL489_p-W8JfTWY2T3TqKW7tnHmB7BWXCrW46QWZC4Q0nZzW7ZChy76cKsWYW9dwLGd7krpTVW7_mwSs6LqlDfW1p6KFx6yNX6mW10R1YD9j_mlZW2YmlFD3vQDp6W3HvZgj5FMrtVW1LSTVR1nyfjYW3F903J2BH2R4W1_H_1D1j3QWYW93CZg766nwtJW7y_Bpz46b-9QV_lqzs8xLjTQW3ZQLLP39gHFxN3-D38pYCwQwW5PTKW_83LGcB3pkB1) (and unintentionally drive them to churn). Personalize the experience. Show that you understand the customer and care about delivering value. And then watch the magic happen. [SK_Newsletter_LatestGreatest-Header] [Webinar-User-Adoption](113/d2rn9K04/VWVJYz50CRyvW7yTp3f6h45_GV9TLwZ4LGcRwN2qdv2t3lScGV1-WJV7CgNChN2RsTZv_Dbw3W2MP_jx3FdTPHW12jLWz33tLhlW1tp6yy7VBP-BW3wgzBz2P83DkV7k7-h50q4BnVvRSVD3NRW4fVY-3tY6JdpZ3W1mMhJl7fmPZCW43vNDM4LTmWHW4nHX7_3DMddMW14w7yw4bC7N8W8FZz-g8hGWRtW88vrzW8kCWB-T6p285dfSq5W3vTlMp76BhWkW7S1R7L6nrwWhN6frZ3P_PMpqW96SDlV3KkVp1W3bGvpl7WWJqRW5bDFKl928XWCW3Mq0R274lV8zN8s409XVlPs-W61M4Zc8nDbv5W2MnmvP8Z6V7RW5YpH5h6FRQKsVDQ7Jy5-zZThW2fCr-Z7JJ7lM3cvp1) Upcoming Webinar 📣 Join [Prithwi Dasgupta](113/d2rn9K04/VWVJYz50CRyvW7yTp3f6h45_GV9TLwZ4LGcRwN2qdv1B3lSbNV1-WJV7CgHPhVhYjNc2lR37cW5mzfvm3lg7sqW2sGwN_71JBs7W3K0RfV3yzBm7W64N5CQ4nrNWMW56Qhkl1mKbBJW3JmZp18bKsSqN3y1KLHC480nVsZ7n35FyDlxW24N0rZ6dWZgLW2c4yCk117_6dW22-N4_1XP0zTW1HF2zY3PFlP1W4BpTS51FWwPTW351L9R8qpz1FW8NBl577_h5qgV_CBMT3JnS4TW5_wp3Y9jXqJsW98_S4c8NJ1cLW5-0mP611hh3hW8Cq5jx2gDfg0W3LmLc86HthyK3p061), [Jason C. Whitehead](113/d2rn9K04/VWVJYz50CRyvW7yTp3f6h45_GV9TLwZ4LGcRwN2qdv1B3lSbNV1-WJV7CgVkfW6Bw-Kx3QFNHgN2SJdLmk-9VcW5WcH7v6Q7RbvW4Z4s5_7npbJ-W2KdYdY2KvnsRW7L5trV26kFSWW13-zMn52l0FpVFGK9Q1QGRZyW6vwgqk2KvTncW2Z4t4F8PT4CQW2-31LP71JtzdW6PvpD83X33D0W26_vDm2q-jP3W4HG9p-4_2TxbW1ywmPy8zV0Y5W5Nr4gQ6M9FzGW6nQRTP4m-2QgVzCYW480PmnxV7VWtV4cz2GwW4NhX2R2L5dXCW4rH35T8gJF_hW3W5jCB3_fH6w3cVd1), and [Sue Nabeth Moore](113/d2rn9K04/VWVJYz50CRyvW7yTp3f6h45_GV9TLwZ4LGcRwN2qdv1V3lSc3V1-WJV7CgRPRW29JhFs85pll-W2Xw9kS3H2LvtW3hQVVz5d7097W2dHNYM6z6dVYV3sgqS4PyjpGW3stJd15s99rjW6Sg6t27PhrgvW7LzY8Z77f8-CW936MZD1m6Yj1W9g669N1Vxbq-N1FHrkyR6XzhW4Mqsnd60Yc_kW8sMXcR8XMR6fW33JkBn79wM34W68HBPj6_N5zzN99hNFGnXmTHW3-p87k3WdQ92W4W4HG592DQ_vW1zKW1M5t-FwNW4J59f51bG3JVW1DRK356yVJYsVFM2dH9g4b4KW3k36F97L1qDkW3jd-J21fNb4S34vr1) in a live webinar on Driving User Adoption in SaaS: Essential Tips for CS Teams. [Register Now to Save Your Spot](113/d2rn9K04/VWVJYz50CRyvW7yTp3f6h45_GV9TLwZ4LGcRwN2qdv2t3lScGV1-WJV7CgLvDW4B-mwd2j9W-fW8BgSMH7j5X4XW7zThlG667yyqW77xrLM4Fd6GWW3f_2Jt1CDhq8W6H0LnD6N1j2KW71fNcN5ykF1FW93dRmn8QJS9JW8RyV3w1hwfrQW6GsJ232rlfk5VdPznL6MJTzxW59SkmB6b2TTmW5My_FS32TDl5W90Lctd73C9F-W2LH6tG2wtp_lVb_Mpm1M2Db7W6wktf52xczd4W6K-pzw4VbTqJW4F9zY17nnKzgN3BdpfhlHHTxW3ytV_r6HN-8PW4NqCH81s86fnW7HGlth82g8m9N4H8L9mx9sw1W2RxmNj4ms_vVW6yn3K23DNdxrW6_P4z94y4nkDVCWSBq35Nqll3hkB1) [Active-Listening](113/d2rn9K04/VWVJYz50CRyvW7yTp3f6h45_GV9TLwZ4LGcRwN2qdv2t3q90JV1-WJV7CgSTCW4JrTV8548d15W2SqS553QsH8kW4Rkfnm17RFSfW2y-xGn6YcfBcW2xrC-c1VJ4QFW1vn55X9gzrpfW1ClrxD8DKnvJW43D3-V11WmWRW3jyvMb6_CG_CVfVVJ51mcCgvW3jvx4k6_22n_V2hVHv1nn6sPW774Q456hyy1hW92XxDx7WLD5gW6QdSD482ZQ4WW222kgr1V1tlqW3XbNhH3slv54W2lc_Gs7z9k2DN7hBylnrqCxWW4x6DTL63MtS1N186_ZGhtlPqN5q8l4KMZ8_CW48q7sK8PcNg0W7PLjrk3xdrqKW90VpLT7nSZRlW2QSN261r_rvGW2V_sbV94mzmZW710RmR7Pj3Z022v1) Tips for Active Listening While it sounds straightforward, active listening is one of the most critical skills for CS effectiveness. Here are 13 hand-picked practical tips to help you polish yours. [Read the Blog Post](113/d2rn9K04/VWVJYz50CRyvW7yTp3f6h45_GV9TLwZ4LGcRwN2qdv2t3q90JV1-WJV7CgV8-W7jML6j8fCJxWW4HJkJy8n_4PwW7pLY3C73Ct4NW848gqK17KzxfW57Y8mf47rgM0W1HmZVb3WgzPrN59hG_g8N9kDVH4qBY1R1njdW3Z8f1s4YLNkKW2G64_W2p9JxZVL_n1160KxzqW8cHk4Y6MC-FFW5LwTyP4VmBYbW3TKJ_j7zRJ8ZW9kgX527y3cSHW6GTHX94XtzKXW5xlvqn75tzD-W8xpvsp7qKmsWW1k2kWT5syrXmW1ZBpxx5DH-hpW8dG4J811MStXW5wc3J77N9wZ1N53hzGx4NcbzW8-rsjQ8Jx1yvW7GYq_z48ZMs5W4LxC4h35-dQVW7Q96_L4PP01NW7FB9nr3dnryz3brs1) Need a deeper dive? Explore the SmartKarrot platform or book a demo today. [See SmartKarrot in Action!](113/d2rn9K04/VWVJYz50CRyvW7yTp3f6h45_GV9TLwZ4LGcRwN2qdv2t3q90JV1-WJV7CgKfSW2C0mBH6wh3TDW7GvJpz29rqvPW9cyW1D2pFYjWW3G75gD3BydjnW48jfmF6cbdZ8VJ-Vnr2JYwZqW7byCVr8dHRyvW8GYFFP5PSxXtW2kq0ss7dDZNpV4K0G06cTgTkN1tB_r6rpyHxW2vCnkx5c2GKZW7slhBX25PjmFW7dfV0G8BF4xrW8wk6jC5nmL5yW8nKjCF45bw83W3pQJ9l80_g7MW7bYZ916MfMh-W6_xVXn8VqrxwW2LryQR3xcx7XW7wRBpB8nKTsfW2XFym05Ty8b4W2-XdbL63ZWjYW5MPbZz3n1HNWVKZ5gL3B7MyhN4mSXQ93SVKTW3wp4QY8drlzKW8Q-Kj92FcLlV2-K1) Join the Conversation [LinkedIn](113/d2rn9K04/VWVJYz50CRyvW7yTp3f6h45_GV9TLwZ4LGcRwN2qdv1B3lSbNV1-WJV7CgZyVW5jSgs13DKnNrW3brYYL3DJlKnW3RgcT86vgKFqW8xJ-vp7XyD2qW4TC2263SyPrNW4CL_7v3Y7cZmW6k9FVG58vd4TW6j8qjM7Q9P26W1vRcfN4rBxS5W2hb-fv5kYWW5W6_vrG46rlkc6N1cnjPpJ1QNCMvWYT9fnZDGW52w0Zc7LjkLMN7zZTZkdmms5W5jz7qV2VbG4TW7-09bz2yjj9QW6Sx5YM5c3qNJW7pK12g2NcZSYW3LFc7T50F491N5pLXNrqjC34W6FjBBd8tZ97133gl1) [Twitter](113/d2rn9K04/VWVJYz50CRyvW7yTp3f6h45_GV9TLwZ4LGcRwN2qdv1B3lSbNV1-WJV7CgD_SVT5T_b7wD7dnW5bVZvd53tcDVW24qpvn323VgcW2XhFFB6f9LmJW5s_YTS72f-rGW4n00JG4Q33D5W2vWzbd7d5jkmVfHxc74j74kGW4LtfY24qbJ-zW1nyqqq4990gmN20_Mpf1sjWhW5ZkGqp7pjqqqW5CLX7f2Wlf5FW8K82X37qhbKvW8FCC396N6c-DW1Q22XC71sSqTW6WFFzp3sclrcW37pnvx6ff85NVGjtgw7TsWcmW7B-9b78P6t15N4t-GMjtMy7TW1zJpbs62MYVG36zZ1) [Facebook](113/d2rn9K04/VWVJYz50CRyvW7yTp3f6h45_GV9TLwZ4LGcRwN2qdv1B3lSbNV1-WJV7CgZn2W6Lq-v-5WcdmTW3B2qbt82M0mRW1vVtYX59yyKvMJ5JMzwnDYbW3BcM4j92bbP7W4VdtT84ScNZbN6K2rvppBJVrW4PH3nJ1jW-jPW6XDM6c5yj-tLW6b5b232C-pprW5tt-wp8hQ1gCW5jCzTs9gtGQkW5X-6WM5v2nPyW4WKmK15_GJStW1bhzxC7jwly8W8zb1TB58JxPKW10lrvz1NvsvnW5ZHdtc1qkbXZM_B_k458nchN8Pr4YFzXcn4W9bvYRc2S844DW8Mhgby6SwNRL3mfV1) [YouTube](113/d2rn9K04/VWVJYz50CRyvW7yTp3f6h45_GV9TLwZ4LGcRwN2qdv1V3lSc3V1-WJV7CgVxcW22kP_V2TdMwZW6dQZK22yDsJTW321J2K91-8kxW1vrZHN6FWBkBW8FynhR5pnYmwW89jY6H5ZNQPnW28t_HF6qkwkrW4JD_nq4lXW28N7FZ1n4LCmGgW3_PFbM3RcHcVW6DmRZ01s_GJ4W7YWkrw56zVxcW42cMLL76-56FW6MR8gb2b5xbpW5rp8TS8qpf2RW5XlXwg11YnVwW4X8X-J5CryN9W4PcGtr8ClzxfVgBn4M3_-12RW4QrzKF4c-wb7W5Y3BnQ2DX7gyW5swVtt8mRLKYW7CtkgZ2rKMvGW4clqmQ4NFcqw319w1) [Instagram](113/d2rn9K04/VWVJYz50CRyvW7yTp3f6h45_GV9TLwZ4LGcRwN2qdv1B3lSbNV1-WJV7CgNF8N11NBvl2yZ_pVl0wtJ4yXMb8W36f2rR7FrH06W8YY4ZK2_FfbtW6sK5Sc3jQWFYW97m0p542ZL5DW180MrC3LCNhDW4_HZZB5rCVW6W5zxNK75QD2q7Mr2VfWJSyswW7MnhHz5h84klW2ssy0c46B3ycW1_HQyP1qpNm6W8rC33G61P9nTW7vwmLP8r11PSW5d08pg7WlG99N1nRB5jkmFPNW65prb97NQMQkW1bNTTg2lgGFmW8yBzFF50smNbW1qYBbG5c_kRbW3w6cpl2pK90v3jK_1) SmartKarrot, 16192 Coastal Hwy, Lewes, DE 19958, US [Unsubscribe]( [Manage preferences](