[Totango News] Its Getting Hot in Here

July Hot Topics, Free Resources, Customer Stories, Upcoming Events and so much more. Check it out! [totango-horizontal-rgb-72dpi]( Wow, that was a quick summer (or winter, depending on which side of the equator you are on). At Totango, we not only got some time to recharge our batteries, but we got busy with a lot of exciting new resources and product updates that began rolling out over the last couple of weeks and there is so much more to come. Check it out. HOT Topic: The Role of the Chief Customer Officer [rise-of-cco-totango]( Do you need someone in the C-Suite that is solely focused on existing customers but you are not sure what to call it? You aren't alone. Enter the Chief Customer Officer. Understand the role the CCO plays in your organization and why this role is on the rise in both B2B and B2C companies. [Get the Scoop]( Upcoming Opportunities [email-aruba]( Everyone knows they need to build a scalable strategy, but not everyone has experience implementing one. Don't pass up this unique opportunity to learn from the masters, Ella Eng of Totango and Matt Harmon and Teresa Chu, from Aruba, a Hewlett Packard Enterprise Company. [Save my Spot]( Totango OnDemand [email-tech-touch]( Tech Touch should be part of every Customer Success Strategy Whether you have a full-blown tech touch engagement model or you are using tech touch to compliment your high touch model, it is a must-have. With this knowledge, you will improve your productivity by reducing repetitive tasks and make sure you never miss anything because you are automating time-based communication. [Watch & Learn]( [newsletter-mingus]( Get Started in 6: Customer Lifecycle Management So you know you need a customer lifecycle management strategy, but where do you start, and how do you ensure you are up-to-date with the latest analytics? Follow Mingus software's evaluation process, how the tools they evaluated helped them achieve their goals, and where they stand today. It only takes 6 minutes, what are you waiting for? [Get Started Now!]( If you like these videos and want to see more, check out our [YouTube Channel]( and don't forget to [Subscribe.]( Did You Know? [cisco-option-2]( 100% Pass Rate for Cisco Partner CX Certification 🎉🎉 Are you a Cisco partner? If yes, this applies to YOU! We are so proud to say that 100% of the Cisco partners who have implemented Totango have passed their customer experience certification with ease and that more Cisco partners are running on Totango than any other CS platform. Don't put off your certification and risk big money in partner incentives. See how Totango's purpose-built tools, just for Cisco partners, can help you today! [Pass my Certification]( [learn by doing with totango]( Choosing the right platform is a big decision. Let our customers put your mind at ease. See [what our customers said]( on G2 and TrustRadius or watch a quick video to [hear directly]( from our customers. [Facebook]( [LinkedIn]( [Twitter]( Unlock your CS potential. Subscribe to our [YouTube Channel: Everything Customer Success]( Totango, 1 Twin Dolphin Dr., Redwood City, California 94065, United States [Unsubscribe]( [Manage preferences](