Your Customer Success Highlights

Below is your roundup of the latest best practices, tips, product updates, and more. Enjoy! [totango-horizontal-rgb-72dpi-1]( Customer Success Highlights Hi there, Below is your roundup of the latest best practices, tips, product updates, and more. Enjoy! [How to Structure your Customer Success Team]( [How to Structure your Customer Success Team]( 4 – min read What makes a sports team successful? Excellent athletes who work together on both offense and defense to win the game. A good pitcher alone won’t win a baseball game. He needs a good catcher and good infielders and outfielders to support him, good batters to score points, and good coaches to make strategic play calls. … [How to Structure your Customer Success Team Read More »]( The post [How to Structure your Customer Success Team]( appeared first on [Best Customer Success Blog | Trends & Articles for Enterprise Growth](. [5 Tips for Building a World-Class Customer Success Team]( [5 Tips for Building a World-Class Customer Success Team]( 5 – min read The COVID-19 pandemic created a new sense of urgency around protecting and nurturing customers by highlighting the fact that customers truly are the core of every business. And in this customer-centered economy, your customer success (CS) team is invaluable. The team’s goal is to retain your hard-won customers and help them grow by deepening the … [5 Tips for Building a World-Class Customer Success Team Read More »]( The post [5 Tips for Building a World-Class Customer Success Team]( appeared first on [Best Customer Success Blog | Trends & Articles for Enterprise Growth](. [The Role of a Chief Customer Officer]( [The Role of a Chief Customer Officer]( 4 – min read The role of a Chief Customer Officer (CCO) is a fairly new addition to the C-suite, but it has been on the rise over the past several years as companies are better understanding the importance of creating a customer-centric culture within their organizations. Customer Success (CS) teams are designed to build, maintain and optimize lasting … [The Role of a Chief Customer Officer Read More »]( The post [The Role of a Chief Customer Officer]( appeared first on [Best Customer Success Blog | Trends & Articles for Enterprise Growth](. [Understanding Customer Success: Growth Driven by the Customer-Centered Economy]( [Understanding Customer Success: Growth Driven by the Customer-Centered Economy]( 4 – min read Strategy for customer success growth has changed as commerce has gone digital and big data has made marketing and sales customer-centric. In the old days, growing your business was easy. Tell people about your business, get them in the store, sell them things, then look for more customers. But that was before the internet made it … [Understanding Customer Success: Growth Driven by the Customer-Centered Economy Read More »]( The post [Understanding Customer Success: Growth Driven by the Customer-Centered Economy]( appeared first on [Best Customer Success Blog | Trends & Articles for Enterprise Growth](. Ready for the Next Step? Start leveraging the power of a Customer OS with our free Community Edition to accelerate your results. [Get Started For Free]( [footer-logos-2020] [LinkedIn]( [YouTube]( Totango, 1 Twin Dolphin Dr., Redwood City, California 94065, United States [Unsubscribe]( [Manage preferences](