✈ Priority Pass Gets Posh, The 9-Hour Wait: Why Airline Hold Times Are so Bad & More News From TPG ✈

Also: What it’s like traveling to the Cancun area during a COVID-19 spike [The Points Guy]( WHAT YOU NEED TO KNOW TODAY Jun 20, 2021 LONG HOLD TIMES Need to cancel or change a flight? While some adjustments can be made online, there's a good chance you'll need to call up an airline agent — in many cases, wait times have been unreasonably long. Delta has been one of the biggest culprits, with some customers waiting a full working day to reach an agent, if they're even able to get through. The carrier is hardly alone when it comes to lengthy holds, though: - [How long you could expect to wait on hold]( - [Reaching an airline agent (more) quickly]( - [Delta's challenges certainly aren't new]( Fortunately, there are a handful of tricks you can use to get in touch with your airline more quickly, as we explain in the posts above. Elite members typically face the shortest waits, but some options work for travelers without status, too. Zach Honig, Editor-at-Large Posts in this newsletter contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. For an explanation of our Advertising Policy, [visit this page](#). TODAY'S TOP STORIES [Why right now is the most rewarding time to apply for a new card]( Multiple offers are at all-time highs, such as the 100,000-point sign-up bonus with the [Chase Sapphire Preferred® Card](. [Read more]( [What it’s like traveling to the Cancun area during a COVID-19 spike]( Mexico has been an especially popular international destination for U.S. travelers during the pandemic. [Read more]( [Basic business: Your next flight up front might be purchased a la carte]( Could "basic business" be part of a growing trend toward a no-frills fare for premium cabins? [Read more]( [Switzerland is reopening, and you can fly there with wide-open business-class award space]( If Switzerland has been at the top of your travel bucket list, now’s the time to book your flights. [Read more]( [Priority Pass gets posh with access to Cathay Pacific's first-class lounge]( You'll find some of the world's most luxurious lounge amenities, including private cabanas equipped with a daybed and bath. [Read more]( THE LATEST 1 [When will international travel return? A country-by-country guide to coronavirus recovery]( 2 [Why the perfect credit score isn’t necessary]( 3 [Sweet Spot Sunday: Fly Southwest from Southern California to Cabo for under 8,000 points round-trip]( 4 [Fly the world’s best business class from $1,620, 50% off kids at Viva Wyndham resorts and more]( 5 [Flight planning: The unseen detail behind every flight]( 6 [These Caribbean islands are successfully combating the pandemic — here’s why you should think twice before visiting]( 7 [Everything you need to know about Disneyland tickets and pricing]( 8 [Denver Airport construction is progressing — here’s the latest]( 9 [Delta drops plan to serve Cape Town; will now fly directly to Johannesburg]( 10 [Tropical Storm Claudette may dampen Father’s Day weekend flights]( [fb]( [insta]( [yt]( [tw]( [in](#) [mail](mailto:tpg@thepointsguy.com) You are receiving this because you opted in at [thepointsguy.com](. Where to find us: The Points Guy 100 5th Ave., 16th Floor New York, NY 10011 USA0 USA Changed your mind? You can [update your preferences]( or [unsubscribe]( at any time. Advertiser Disclosure: The credit card offers that appear on the website are from credit card companies from which [ThePointsGuy.com]( receives compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). This site does not include all credit card companies or all available credit card offers. Please view our [advertising policy page]( for more information. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. THE POINTS GUY © ALL RIGHTS RESERVED 2021