Time to upgrade and get our best features back!

Hello! Your two week free trial of Chatra Premium is now over. What a drag, right? But don’t worry, you’ve automatically been downgraded to our free plan. The free version still has many powerful features, but you won’t be able to use any of the following: - Targeted (proactive) chats. Now Chatra will keep a low profile and won’t initiate conversations with visitors. Maybe there are some who like it that way, but we know that targeted chats boost sales like no other live chat features. - Pre-chat form. Anonymous visitors will not be able to fill in their names, emails and phone numbers in special fields. You'll have to ask for their details yourself. - Detailed visitor information. You’ll no longer be able to get information about visitors’ location on the website, their path, or their operating system and browser. - Integrations. You will not be able to get chat transcripts and notifications in Slack and Help Scout, send data to third party apps via webhooks and use API to get additional info about your customers. - Typing insights. Now you won’t be able to see what visitors are typing until they’ve hit send. - Ban visitors. Unfortunately not all website visitors play nice; some are just trolls. Chatra won’t be able to protect you from them, as the ban feature is only available on our extended plan. - API access. If you used any of our powerful API features, they will cease to work as well. But don’t worry! If you decide you want to keep using any or all of the above, you can upgrade and everything will be restored to how it’s been for the past two weeks. [Level up your Live Chat!] Whether you decide to upgrade, we’re very happy to have you on board! If you have any questions about plans, or any other topic, just hit reply and let us know. Yours, [Chatra] Roger Wilco LLC, 2200 Clarendon Blvd., Suite 1400A, Arlington, VA 22201 If you wish to stop receiving such emails from us, simply click [here]