Quiet quitting isn't an employee issue, it's a manager's issue. [View this email in your browser]( ⢠[Forward to a Friend]( Is Quiet Quitting a Problem at Startup Companies? TL;DR: "What's the deal with people "quiet quitting" while still working their job? How do I know my own staff hasn't quiet quit on me? How do I manage a team when I don't even know if my team's working for me anymore?" Quiet quitting isn't an employee issue, it's a manager's issue. For those unfamiliar with the phrase "Quiet Quitting" the intention is that our team still shows up for the paycheck, but they actively stop doing the work. In some extreme cases, they actually get another job, for another paycheck, while still collecting this one. This has become a huge topic with the acceleration of remote work, as employers have very little visibility over their teams like they used to in offices. What's most interesting about quiet quitting is that it's simply not new. It's been around since the dawn of work, we're just finally realizing we need to pay attention to it. Todayâs Advice Sponsored by [NetSuite]( The Office was Never a Productivity Panacea Let's not pretend that "quiet quitting" started with remote work. Any opportunity we had as employers to keep people focused on work, even at an office, went out the window the moment we had mobile phones and Internet connections. Even then, productivity was never uniform across the organization. We always had our "A Players" and those that weren't. We've just given more people more opportunities to do something other than their job, which they had no problem doing before remote work. It just looked like they were working. Good Players are Never Quiet One of the easiest ways to figure out who's putting in the work versus who might be quiet quitting is to simply listen. Good players are constantly talking about the work they do and the accomplishments they make. Have you ever heard of a salesperson who is crushing their numbers and "forgets" to mention it? Never. That's because good players want to be recognized for their contributions, whereas quiet quitters want to be left alone to be unnoticed. No one sitting at home watching NetFlix when they should be working is thinking "I hope I get called up by my boss right now!" As managers, we need to listen closely to what's not being said and dig in when our Spidey Senses start tingling. But that has always been the case. It's Still About Performance That's why no matter how much we get spun up about remote work and quiet quitters, the only things that really matter are performance and outcomes. Chaining people to desks was just a ruse. It looked like everyone was engaged, but they really weren't. They were thinking about the fight they just had with their spouse, their social media feed, or how much they hated their job to begin with. All we can focus on as leaders is being more aligned with performance and outcomes than ever before. Performance never came from what time you showed up at that office and outcomes were never achieved simply by what time you left. The metrics we put in place, and our ability to manage them are what prevent quiet quitting. If we didn't have them before, or we don't have them now, then it's as good as letting everyone do just that. [Read More Here]( Get ahead of the future of accounting in this forward-thinking NetSuite eBook Are you caught up on the [trends and technologies]( revolutionizing the accounting profession? Whether youâre starting your career or have decades in the biz behind you, don't get left behind. Instead, [get up to date with one simple eBook]( covering the â9 Developments Shaping the Future of Accounting.â Evolve from the role a traditional accountant plays and become a strategic thinker well-versed in automation, data analytics, and business processes. [Consider this your guide]( to locking in a fruitful, long-lasting career even as technology continues to change the world around us. In Case You Missed It [Why Can't I Be Happy Where I Am? (podcast)]( Why is it that as Founders, we feel like we must constantly be chasing something - otherwise we don't feel satisfied? Listen in to find peace within Startup chaos! [Treat Departing Employees like Future Employees]( While saying goodbye to departing employees isnât easy, how we handle it is totally in our control and can impact our future professional relationships. [Why Isn't Anyone As Committed As The Founder?]( Let's talk about commitment! There are certain aspects of your Startup that youâve got to shoulder on your own. After all, a Founderâs superpower is the intensity of their commitment. Love this topic? Hate it? Let's chat on social media! Wil Schroter
Founder & CEO @ Startups.com
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