Newsletter Subject

Hey Investors — Here's how to say "No" to us

From

startups.com

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wil@startups.com

Sent On

Wed, Sep 16, 2020 06:03 PM

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• Hey Investors — Here's how to say "No" to us TL;DR: "I'm meeting with lots of investors

[View this email in your browser]( • [Forward to a Friend]( Hey Investors — Here's how to say "No" to us TL;DR: "I'm meeting with lots of investors and I can't seem to get a straight answer on where they stand. I'm either getting my teeth kicked in or getting strung along! Why can't investors just give me a simple yes/no without me feeling bruised or confused?" Investors — As Founders, we love you, need you, and appreciate you. But the relationship feels very one-sided when we're pitching for capital. As Founders, we just need a better way to communicate not only the evil word "NO", but the equally evil word "Maybe." "Yes!" we seem to have figured out. All we're asking here is to be treated with respect and dignity. We don't need to be coddled, we just need a clear "No" when the time is right and ideally some basic kindness along the way. It doesn't take much, but we could really use some shifts in how we communicate these days. Today’s Advice Sponsored by [Owl Labs]( Don't be a Dick I've met with and pitched hundreds of investors. If there's one thing that I could never figure out, it's why so many act like raging dicks. Not all of them — some of them are incredibly kind, and I'd kill to do business with them. But it's an obvious minority. (Point of fact — plenty of people think I'm a raging dick too, so I'm very aware of the behavior). Investors — Founders like us are your customers. If you don't like a deal, you can pass, no worries. What isn't required is for you to rip the Founder apart and make them feel awful for no good reason. Let's say that you found another company that is doing the exact same thing that they were unaware of. Do you ram it down their throat or politely say "It's probably worth investigating" (a cool way of saying "You should have known that")? There's zero mileage in being a dick. Best case, no one will want to work with you — worst case, Founders will go out of their way to tell other potential customers not to work with you. Either way, you lose. Don't Pretend to Know the Outcome You've spent 60 minutes thinking about this problem — the Founder has spent (in some cases) their entire career on this problem. Don't pretend that your ability to write a check grants you the ability to predict the future. It's totally fair to say "I could foresee some challenges in these areas" and not "Google is going to totally eat your lunch." You don't know that, you think that, so the response should be framed as such. The problem with overstating your lack of certainty combined with lack of actual market knowledge is that inexperienced Founders often believe you do know how to predict the future. It's not a hard fix, either — just find/replace "will" with "might." Easy peasy. Don't say "Maybe" As an investor, you know exactly what "maybe" means. It means "Who knows? Maybe this thing turns into something later and I don't want to miss out if it does!" And that's a totally fair sentiment for you. You see tons of deals, so saying "maybe" doesn't hurt you at all. But it crushes Founders, because "maybe" sounds like "yes" is around the corner. We don't see "tons of deals" — only ours. So when you say "If you could just hit $1 million in sales we could talk" that leads lots of Founders to think "Oh, so long as we hit $1 million they will invest!" A better response is "No, not now. We'd be open to talking in the future and we'd like to stay in touch, but we aren't going to do anything now." We need a hard "no," even if it's followed up by keeping the door open. That's fair, but it lets us move on. Any ONE of these things would be a massive improvement in our communication. If you're already doing all of them — you rock — and thank you! We love you, we just need some love back. SoulCycle, Home Depot, and 40k+ other companies use this remote teams tool But it’s not just for remote teams — it’s for everyone. [The Meeting Owl]( by Owl Labs was built as a tool to help in-office and remote teams stay in touch better. And now, it’s the perfect tool to help teams return to the office. Why? You’ve never seen a camera like this before The Meeting Owl’s [high-quality 1080p 360-degree camera]( makes it feel like you’re in the room — even if you’re not. Plus, it’s a smart camera that autofocuses on whoever’s speaking. Even better? It’s crazy easy to set up. In just a few minutes, you can retrofit an office or classroom to become a “smart room” that makes virtual collaboration a breeze. While the future of the office is up for debate, Owl Labs can help us [make the best of our new normal.]( Join 40k+ businesses who use The Meeting Owl to bring teams together: [Learn more →]( In Case You Missed It [How to Find Angel Investors.]( One of the hardest things to do is get your foot in the door — anywhere. And that applies to finding angel investors as well. How do you find angel investors? How do you get angel investors to invest in your startup? We’ve got you covered. [How Do I Pitch Friends & Family?]( How do we ask friends and family for money without it getting totally weird? Is there a way to "pitch" that doesn't leave both sides feeling uncomfortable every Thanksgiving? [Should I Regret Not Raising Capital? (podcast).]( Have you ever asked yourself, "Do I need to raise capital to be successful?" Wil and Ryan break down why you probably don't need to regret NOT raising capital. At least not yet. Love this topic? Hate it? Let's chat on social media! Wil Schroter Founder & CEO @ Startups.com [Share]( [Share]( [Tweet]( [Tweet]( [Forward]( [Forward]( Copyright © 2020 Startups.com, All rights reserved. You are receiving this email because you joined Startups.com. Our mailing address is: Startups.com 1201 Dublin RoadColumbus, OH 43215 [Add us to your address book]( Want to change how you receive these emails? You can [update your preferences]( or [unsubscribe from this list](.

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