Know Your Customers: How To Measure Customer Experience

[Learn how businesses can better connect with their customers by utilizing existing technology to take customer relationships to the next level.]( Join us September 29th as TeamSupport & SnapEngage experts gather for a live webinar to discuss how businesses can better connect with their customers by utilizing existing technology to take customer relationships to the next level. You’ll leave the conversation understanding: - Why it’s more important than ever to know your customers – and modern ways to get to know them better - CSAT/NPS explained and how to use it to measure overall customer satisfaction - Tools for collecting customer data from different sources - Why Chatbot surveys are stronger than traditional surveys - How to leverage Artificial Intelligence to measure & understand product/service barriers Date and Time:Wednesday, Sept 29, 2021 from 11-11:30am CT Who should attend? Decisions makers, Customer support and product professionals. We look forward to seeing you there, register now to reserve your spot. If you're unable to attend, register anyway and we'll send you the recording! [REGISTER NOW]( “"SnapEngage has helped our team operate more efficiently by enabling us to help multiple customers at once. With the ability to service several chats simultaneously we have significantly reduced wait time and improved customer service. Chat allows our customers to leverage another contact method when a phone call might not be possible and we can communicate with our customers over their preferred method of contact."" CheckCity Wendy Gibson, General Manager Our Presenters [alt_text] Grayson Birkelbach Onboarding Specialist [alt_text] Michael Ball-Marian Director of Product [alt_text] Ready For A Better B2B Customer Support Software? Download a comprehensive study on the support industry and learn how to scale your support to meet growing customer demand. [Download Now]( [alt_text] Live Chat Buyer’s Guide Use this live chat buyer’s guide to select and rank your business’s priorities, learn more about key considerations to keep in mind, and formulate a list of critical questions to ask potential live chat vendors. [Learn More]( --------------------------------------------------------------- About SnapEngage | We’re chat experts so you don’t have to be. Our chat platform built to enterprise-class standards is designed for forward-thinking midsize companies that recognize the power of conversation to build strong customer relationships and drive sales. SnapEngage provides industry-leading chatbot automation, advanced routing and brand customization, and more – but what sets us apart is our team of experts that ensure your chat platform is always operating at peak performance. [SnapEngage]( 1722 14th St., Boulder CO 80302 [unsubscribe](