Thanks for your feedback on new Smartsupp ✌

What do you love about v2 and where do you see potential for improvement? Thank you for helping us push Smartsupp forward. Email not shown correctly? [Open in browser](. What do you like most and what would you improve on the new version? It's been a few weeks since we switched the first wave of customers to the new version. Since that, you have given us great feedback that helps us improve our product. Thank you. What do you love most? Modern design Stylish and useful modern look that fits into your website. Conversation at one place Whether it is email or chat, you see all conversation in one thread. File sharing Share your files via drag and drop - as simple as that. What to improve? Online status of the chat box You would like to make it visible when you are online. So we added a green dot into the closed chat box, so your status is immediately known. 🤓 Changing text into a smiley When you write ":)", a 🙂 face will automatically appear in the new update. Plus, we are working on an emoji keyboard of the most popular smiley faces. OFFLINE MESSAGES IN EMAIL You called for the text of the offline message being shown directly in the email and the possibility to reply straight from your inbox. And we have great news for you! We just launched this new function. From now on, all you must do is choose whether to answer via e-mail or from the dashboard. Either way, you’ll see the whole conversation in one place in the Smartsupp dashboard. [Go to Smartsupp]( DO YOU HAVE ANY QUESTIONS? Don't hesitate to ask me. Patrik Chalupa Product marketing manager [Like]( [Like]( [Follow]( [Follow]( [Blog]( [Blog]( Copyright © 2020 Smartsupp You are getting this email because you signed up on Smartsupp.com. SSgroupEN | [Unsubscribe here](.