Newsletter Subject

Ways to turn visitors into live chat talkers 💬

From

smartsupp.com

Email Address

michaela@smartsupp.com

Sent On

Wed, Aug 26, 2020 09:24 AM

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5 ways to engage visitors with live chat before they leave your site. E-mail not shown correctly? .

5 ways to engage visitors with live chat before they leave your site. E-mail not shown correctly? [O]( in browser](. TRIED AND TESTED AT SMARTSUPP 5 tips on drawing visitors to your chat box Do you want to know how to engage your visitors using live chat? Acquiring traffic is hard and expensive so you definitely do not want them to just leave your site. Here are five tips on using Smartsupp in turning visitors to customers. NUMBER ONE Color speaks first Set the widget color so it is contrasting with the rest of your site. You'll make your chat widget more noticeable. [Change color]( NUMBER TWO Add a call-to-action Your chat box can lure your visitors into conversation even when it is closed. Use a call-to-action message in your visual. We often use CTAs such as "Let's chat" or "Can we help?" [Change texts]( NUMBER THREE Draw attention with automatic message An automatic message will catch your visitor's eye. If you communicate at the right moment - product detail, returning visitor etc., you are sure to succeed. You can choose a message from our pre-defined gallery. [Activate automatic messages]( NUMBER FOUR Upload agent's photo Instead of your company logo, upload the operator's photo to the widget. Another person's face draws more attention. A personal approach is a the key to succesful customer support. Using a photo gives you an advantage right away. [Change profile picture]( NUMBER FIVE Use emojis Include emojis in your communication - they can really grab attention. Use them in the automated messages and you'll see how pleasant they look. At Smartsupp, we really like 👋. Why not try it too? You can find the full article with tips and tricks on our blog. [Read the article]( HAVE A QUESTION? Don't hesitate to contact us. Michaela Žabková Marketing [Like us]( [Like us]( [Follow us]( [Follow us]( [Read blog]( [Read blog]( Copyright © 2020 Smartsupp You are getting this email because you signed up on Smartsupp.com. SSgroupEN | You can unsubscribe [here](.

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