What did you *want* to accomplish this year but didn’t?

Thank you for your patience as we continue to figure our lives out. Hey {NAME}, I know it’s [been a long time since I rapped at ya]( but we had a little situation with our email automation software. The good news is, we’re [firing on all cylinders now](. Here’s what you missed, if you haven’t swung by the Nutshell blog lately: We got some really smart people to explain [how to build a stronger bond between your AEs and SDRs](. We compiled all our of our best sales email advice into [one thick PDF that you’ll be proud to put on your coffee table](. [Cody]( and I looked at the [shady games that Salesforce plays]( when signing people into contracts. Steve Kakos of Second City Works dropped some brilliant tips on to sell like an improv comedian](. [Katherine]( discussed how Nutshell’s Customer Success team [keeps our customers in focus 52 weeks a year](. [Jack]( dove really deeply into [market segmentation, and why it’s a foundational element of effective sales](. We ran down the [16 best sales prospecting tools]( that integrate with your CRM. I caught up with Brian Carroll about his personal “Jerry Maguire moment” and how he [supercharged his lead-generation by focusing on empathy](. OK, that’s enough for now. Be careful out there, and if you have a moment, please reply to this email with an answer to this question: What did you want to accomplish this year that you didn’t get around to? Take care, Ben Goldstein Editor in Chief, Sell to Win  [[Facebook] ]( [[Twitter] ]( [[LinkedIn] ]( Nutshell | 206 E. Huron St., Ann Arbor, MI 48104 [Unsubscribe {EMAIL}]( [About Constant Contact]( Sent by bgoldstein@nutshell.com