Technically Speaking - IHG's Laura Miller / U.S. airlines unified on dream retail world / The promise of voice tech for travel

  Today's news on travel technology, distribution and the digital economy Email not displaying correctly:  [View it in your browser](     Top Stories from the past 24 hours November 26, 2018 As InterContinental Hotels Group’s Laura Miller says today, “the unexpected was inevitable” as the hotel group embarked upon developing a new guest reservation system with Amadeus. For our Tech Heads month, the CIO explains how the program, which replaces the decades-old Holidex system, is tracking, as well as shares her thoughts on what personalization means for hotels and the challenges of scaling. Today we also have an exclusive video with the heads of distribution at Delta, American Airlines and United issuing a unified view on retailing concerns - a rare occurrence - plus news on boat holiday charter service Zizoo’s $7.4 million funding round. - Jill Menze, news editor Today's Top Story   Interview  I  Technology [Technically Speaking - Laura Miller of IHG](   More Headlines   [U.S. airlines offer rare unified view on their dream retail world]( News | Distribution The days of a one-size-fit-all experience on airlines are gone, but the technology that facilitates a wider retail offering is playing catch-up. [READ MORE](   [VIDEO: The promise of voice tech for travel]( News | Technology Voice technology has been one of the hottest topics of 2018, as both Google and Amazon ramp up their activity in the space, brands develop voice capabilities and consumers buy devices at a quickening pace.   [READ MORE](   [Boat holiday charter service Zizoo raises $7.4M, as millennials drive demand]( News | Online Zizoo has brought its total investment to date to over $10 million following the addition of a Series A round led by Revo Capital. [READ MORE](   [VIDEO: Alibaba and Ctrip talk inspiration, acquisition costs and planes versus trains]( News | Online Alibaba and Ctrip have rapidly become giant distributors of travel via their respective platforms and brands. [READ MORE]( [MORE STORIES](   LAST CHANCE TO REGISTER!   [How to engage and convert Gen Z and millennials]( Join PhocusWire and Expedia Group Media Solutions tomorrow, November 27, to learn what drives travel decisions for Gen Z and millennial travelers, what devices and platforms they use and how brands can inspire, engage and convert these age groups. [REGISTER NOW](   Trending Stories   [VIDEO: eDreams Odigeo on staying competitive, expanding markets]( News | Online Although eDreams Odigeo holds the title as number one in flights in Europe, it falls behind Expedia and Booking.com in market share. [READ MORE]( [QOTW: Something about a special relationship in tech]( News | Online Quote from Bobby Healy, CTO of CarTrawler, in an article on PhocusWire this week. [READ MORE]( [Airplus partners with Pana for app-based booking and payment service]( News | Technology Travel payments specialist AirPlus International is hoping to improve the travel process for non-employee business travel following a partnership with Pana. [READ MORE]( [VIDEO: New kids on the block, rethinking travel and laughing at the Dark Ages]( News | Technology The travel industry is forever being told about a new breed of traveler dramatically altering consumer behavior in both the leisure and business sectors. [READ MORE]( [Privacy]( [Subscribe]( Northstar Travel Group LLC. 116 West 32nd Street New York, New York  10001