Webinar Tomorrow - The Future of CX and eCommerce

Join this free webinar to find the key to customer experience success. Email not displaying correctly? [View it in your browser.]( [PhocusWire]( [Free Webinar: The Future of CX and eCommerce]( Free Webinar - Tomorrow The Future of CX and e-Commerce Bringing the Customer to Life Wednesday, February 20, 2019 (11:00 am EST*) If you haven't already reserved your place, there's still time to register for tomorrow's free webinar! UserReplay and Dnata present the key customer experience challenges for the travel industry in 2019 and how a move to a technical product e-commerce model holds the key to success. We'll discuss why the old established ecommerce strategies are no longer cutting it and why a proactive approach focused on proving CX value rather than maintaining the operational status quo is essential. [Register Now (Free)]( [Craig MacKay, Head of Product, Dnata]( Craig MacKay Presenter Head of Product Dnata [John Todd, Global Director of Customer Success, UserReplay]( John Todd Presenter Global Director of Customer Success UserReplay [Chris Walton, Product Insights Manager, Dnata ]( Chris Walton Presenter Product Insights Manager Dnata [Kevin May, Editor in Chief, PhocusWire]( Kevin May Moderator Editor in Chief PhocusWire Key takeaways: - What a customer centric approach means at Dnata - How both proactive and reactive initiatives have their place in the new world - How customer experience analytics, websites analytics and A/B & MVT test integration combine to provide the insights needed to succeed The webinar will also include live voting to understand the current strategy of the audience and future customer experience/e-commerce plans. [View Event Details]( * Unable to attend at the scheduled time? We suggest that you register to attend even if you will not be available to log in at the scheduled time. We'll send all registrants a copy of the presentation deck and audio recording. [Register Now (Free)]( Copyright 2019, All rights reserved. PhocusWire is powered by Phocuswright Inc., a wholly owned subsidiary of Northstar Travel Media, LLC. 116 West 32nd Street, New York, NY 10001 USA [phocuswire.com]( [Privacy Policy]( If you would like to remove yourself from PhocusWire promotions, please [Click Here]( .