NextChapter Product Highlights and Updates 📈 | October ‘23 Newsletter

Learn all about NextChapter's latest enhancements and features. [View this email in your browser]( A Note From the Team ✍️ NextChapter is excited to announce our upcoming webinars for October! This month, we are highlighting our customer success team along with a co-hosted webinar, “Transition from CINcompass to NextChapter”, with attorney David Johnson. Upcoming Webinars 🖥 Join our sales team this month as they host a webinar on switching from CINcompass to NextChapter with an attorney who has had experience with the transition. Attorney David Johnson will be joining the sales team to co-host this webinar. You can register through the link below. [Transition from CIN with Special Guest Attorney, David Johnson: October 30th, 2023 12:00 PM EST]( NextChapter’s customer success team will also be hosting various training webinars that will go over your account settings, downloading, printing, and filing through NextChapter. They will host a Q&A session at the end of each webinar to answer any questions you may have. Register for these free training webinars below. [NextChapter Training Account Settings: October 26th, 3:00 PM EST]( [Download & Print: November 9th, 3:00 PM EST]( [Filing Through NextChapter: November 30th, 3:00 PM EST]( [Click here for all webinars!]( NextChapter Highlight - Customer Success Team ✨ This month, we are highlighting our customer success team! At NextChapter, our goal is to make sure your firm runs as smoothly as possible, which is why we offer personalized support for whatever questions you have. Learn more about who you’ve been chatting with at NextChapter. Kelly Oldiges: Kelly has been with NextChapter for four years on the success team and started in 2022 as the Customer Success Manager. She is enthusiastic about improving the lives of attorneys with smart and intuitive software. She spends her time outside of the office running, indoor cycling, and playing volleyball on multiple teams throughout the year. Jimmy Brooks: Jimmy is our newest Customer Success Specialist and has been on the team since December 2022. Outside of work, Jimmy loves being creative, whether he’s building things or making art. He also loves music, hanging with friends, and being a dad to his 2-year-old daughter. Kelly Torres: Customer Success and Operations Lead Kelly Torres has been at NextChapter for just over 2 years. Kelly loves helping the legal professionals she works with every day grow and succeed by making sure they are getting the most out of NextChapter. In her free time, you can find Kelly staying busy by reading, playing tennis, traveling, or hiking. Conferences ✈️ [ABI]( is hosting their third annual [Consumer Practice Extravaganza]( from October 30th - November 10th. This virtual conference is offering quality sessions on key consumer bankruptcy topics, including student loans, AI/technology, subchapter V, Chapter 13s, ethics, and more. We are excited to be hosting the “Industry Innovations and Solutions” session on November 8, 2023 at 3:00 PM. We will be going over our software and highlighting key features such as credit reports, NextMessage, and MyChapter. You can register for CPEX [here](. We hope to see you there! Industry News 🗞 NextChapter has witnessed significant growth in the number of filings made in recent months, mirroring the national trend. According to[Epiq]( individual filings have increased by 17% year-to-date. This increase is expected to continue due to the rising levels of[credit card debt]( and the resumption of student loan payments, which will put additional financial strain on many consumers. However, the impact of these financial strains may not be evenly distributed across different generations.[PYMTS reports]( that "baby boomers and seniors are still the generation most able to make ends meet." On the other hand, a report titled "[New Reality Check: The Paycheck-to-Paycheck Report]( found that 55% of Millennials have experienced at least one unexpected expense in the past three months. It also estimates that among the US population living paycheck-to-paycheck, Gen X holds 18%, Gen Y holds 15%, and Millennials hold 25%. These variations suggest that law firms aiming to reach consumers in need must[tailor their messaging and marketing strategies]( to different age groups, rather than adopting a one-size-fits-all approach. Product Updates 🚀 - Southern District of Texas: Updated Chapter 13 Plan (Revised 10/1/23) - Western District of Louisiana: Updated Disclosure to include client middle name - NextChapter Payments Update: Users can no longer change date of processed payment - NextMessage Recipe Update: Time of 12am is no longer included in any recipe where “Filing Date” is used - Continued optimization of filing times - Bug fixes Customer Story 👱‍♂️ David Dean is an experienced attorney who works at Patton & Dean, LLC, which was founded in 2022. His firm is located in Lenexa, Kansas, and specializes in bankruptcy. On average, his firm files about 150 cases annually. David was inspired to become a bankruptcy attorney because he wanted to assist clients through financial difficulties. He first began using NextChapter in 2018 and enjoys our texting feature,[NextMessage]( which allows direct communication with the client through the software. He also says that filings are made easier with our[MyChapter Client Portal]( feature, which makes obtaining client information more efficient. Outside of work and helping his clients, David is passionate about a wide variety of hobbies. In his free time, he enjoys listening to/playing music and going to theme parks and zoos with his children. We are so happy to have such a kind attorney using our software. [Twitter]( [Facebook]( [Instagram]( [LinkedIn]( Copyright © 2023 NextChapter, All rights reserved. You are receiving this email because you signed up on our website: Our mailing address is: NextChapter 875 N HIGH ST, FL 3, STE 20COLUMBUS, OH 43215 [Add us to your address book]( Want to change how you receive these emails? You can [update your preferences]( or [unsubscribe from this list](. [Mailchimp Email Marketing](