Newsletter Subject

[Free Webinar] How to Overcome Hidden Pitfalls in Common Support Practices

From

kayako.com

Email Address

success@kayako.com

Sent On

Mon, Jul 22, 2019 01:04 PM

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What's keeping your customer service from becoming legendary? Join customer service expert Jeff Tois

What's keeping your customer service from becoming legendary? Join customer service expert Jeff Toister to find out! [HS](N2K785x1QCfBW75BGhl2jY7LC0/*W3--BGh15yhSyW2RCLD83HVhQ-0/5/f18dQhb0S3-R2fbDwPVMV4mr6c_Q33N5gnWn9Rt2_mW1np_Mc2HmY1TW4hqy076Q5DxCN8vwJypVkfKVW8tv1zZ5l9pMpW4KCmCJ1N5m14N2_S004s0Zc2W74QPgp27Q5ftW78JpPp2XKSc9W8NwdSW98xRyRW8Hl9zW5sZ9PzW6lgbx66nL5mSN59RYGrBVZVMVN0dBy8Xzg30W4S4nFG6M9zdQN5JQw6MMcPDPW33GVFB52wbQbW6Rsl2l3ZQ9k4Vh0wY84YPLtVW4xLbyx468JXkW9m1_r07M_qzYW7vzDf24JNB_QN30Q1vffRmvYW8gGY6j48xGL4W7sfzRR7DxQvwW1XVccz1h8c-SN1dTk8DXYc4FN5jhQPVFxYjrVZQg5j50g520W17Rv9H2Y5_97W7W5hdY1Zh36qW79lQmB6CxpcMW7c-gfN6QQF8DVW3mTC6c-m3kW6q5xb14r4XVMW45VfX26J4zXHW5FDV1D8R7VPrVGdMjB7cmNW_W7LB-mP5YmvV7W3ZYfW97h2-NbW3yn0lv6m6LKYW3Yt_Zd8Yy766W84wtHS7-YzHSW5ksqdX8jx7G3W25tBBX3sFMbXW3K4_Qd1nT09MW7x8qgp531pf6Vg38-Y5KJCJJN3BjLV7k4NfQW6QsPZr8rBcQXW17FSBy9h3WnzW4y7lxr9gMd0VW1smMw_86w4-8W30_z8T2JlW8vW4FBFgC7jZYVL102) Hi there, Top customer service thought leader, Jeff Toister will be joining us on the on the 25th of July at 2 p.m Eastern. Jeff helps customer service teams unlock their hidden potential. He is a best selling author who has written three customer service books, including The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service. Feedspot has named his Inside Customer Service blog one of the Top 50 customer service blogs on the planet. In this webinar we’ll be looking at what's keeping your customer service from becoming legendary. You survey your customers, incentivize your agents, and carefully monitor a slew of metrics, just like many support teams do. Yet there is a counterintuitive danger to copying other organizations support practices that can lead to worse service, not better! Discover some common pitfalls in this interactive webinar. You'll learn: • How surveying customers can lead to worse service. • Why tracking SLAs can lead to longer resolution times. • What live chat tactic harms customer-focus. Be sure to bring your own agent performance questions to the webinar where customer service training expert Jeff Toister will spend time addressing your toughest challenges! [Sign up for the free webinar](N2K785x1QCfBW75BGhl2jY7LC0/*W8DgGWX6mRRwvW8cc8qZ5XxH_Z0/5/f18dQhb0S2Cb2RLnR1VM_SqC2lDKmwN2njVwqhVScTN91DY2pLFl9CW7w8z202SyPWKVHjsxB5HFtkkW5pg0CR3l8QNpW15GSK_2tGt70W6StY2K1rsrGdW8NPQzx8pBvyyV_pnNk8M20_DW7gV_r39935pDVB8Ynw6KnDSkW64JtFJ2RlYnwW8B1kc38sY4MwMJgRZY8Rfl4W4SMF5y7kmLmPW3XvvwV8pF89fW1qhDQ53PftFxW5BXyyv4JvMhKMQ10t0HGZFDVLV4hp52kG2sW3BSn7g7JgH9vW7Qm74t6nC6qgN1FD_w6JSVBzW4WyqtL8_vh_mV7mSbJ1Zjf_GW8Ynqjn8BnZxyW3V3J7G8tlnnNW411PXV932F_1W2X4fRt2gPXDNN7mcV2cRvylFW6Jjz9F19CbyYW6tFFJ53w1Hl2W7Fcfhc2tV7KwW3sxkKM4cHMjKW6RkQ4Q6g3XySN7Lw73g3cyZSW6-xzQH8_VMWYW7pkhsD19Mb6QW527bTd5BqLMLW1wQGW01szbBvW47bwH08RSz1yW2rdc9Y1hF7hPW7B4_Rn25w7kmW70sjm64S_pKWW15syhD7JspdxW49Qr0s2wkRD4W1Pzc8K4sHmmRW34nDLx6HgGp6W5Wc1xT3FXkWMW87nGlw6x274DW3yFmrp6YQXtWW2qKk4k5ZLCjVN1s7qylwGYwlW5qbVZH4701ZXW67pZpR7PtvqdVdH1jP38yJ4lW10ddX06tkHYwW15xnL06jwxZ4W6PQYfD2LC3JyW5GTcsT8ZW2ntVPS_cT30q2-sW2TnX0b2V5wxKW4X0x-F21DTysN5vWxW9yCQ0HW7kKfbV7BhvvrN1P4_QYMk3VQW6Lt0fC9c0KMrW1MK0Dr5RqLXVW8SnkH788--YzW5DyqZS2h3FlBW75fvlY2_yZj-f49frQJ21) Thanks, Team Kayako PS Can't make it? Not a problem, sign up anyway and we'll send you the recording a day after. Kayako Ltd., 401 Congress Avenue, Suite 2650 Austin, Texas 78701, United States You're receiving this email because you are subscribed to Learn from Kayako Ltd. Update your [email preferences]( to choose the types of emails you receive. [Unsubscribe from all future emails]( [Kayako Facebook](N2K785x1QCfBW75BGhl2jY7LC0/*W8GSdz53RCGlBW7bFBNd9cbbCw0/5/f18dQhb0SmhQ9c-kh2W87xPMP1V2S58W487fH45B5p2WW5zLGDg3qf572W1wcxHq7K0hWZW1Mphk12Pz65-W7C1CgB7z32L5W2VdkFR7yTPK1W7mHF3-7sTjsdW2Qy-df2Wty6xW2MkqTk1TfWmMW5g5bDb3gLqrbW9dPjsQ4JM8MDW5YRfPt6bnQ8bW2m3y3R3B-7cZW5hjm-T2bbMJMW8qRd7r61Cd-1W2xr86t2yc2qDW5DrxkL3Vpp_CW8W2c9W32CQ2lW8jxMNS1Vx3VlW6fJ0HZ328h7yW3_lZX35mZjbqN31H380YrnyYW1Q3fws36PDZlW2Vv3cs1G8MxxW1Bb4rM59QnCGW1tSwzN8VSvcRN20W2v8zwn-xW1Fn9V92Rm4tSW8_LRPR1QhNT5W2VvgMG7vW7hNW6Bz3qL2FqhP2W4gtj748Xkz1vN6hZ9nqkl63lN1D8ZN-rBZCVW8W3GXQ7l_1mrN1wkDRDsBs2sVm5wZp4_qMR2W1thXpc2HDkMcW8P5v8v7kqk4MW7n9jkh5SVN61W7dr9qW72YqDyW8ppfrL30Yyn0W30YFXS5rbmBxW5PY9dJ8f2VYbN5517Ds215-pW1Jp46k22j1VbW2jgL1G4BKzB_W3LvqBl8Jp7cSW2npl7p2PrYFnW3bGkNX73Q0vRV1-Dz437TSvk102) [Kayako Twitter](N2K785x1QCfBW75BGhl2jY7LC0/*W331swN87vPQ1W40YYGR7MlfZ20/5/f18dQhb0Smj09cwkgDW3yg4k351vPb-W5sr2xp1Dq0fgVtfMNb56S20JW5r8vwP3mm44rW5qQ-D65_N7twW8tzLwt1rD8RqW8ttCyj8mp2bwW8p-Vr065kbjqW65Qd2Y1m9FXnVZ6cYt2D3kCnW1FmK9d9hZ4H5W2lVhD67GZl4xW7MMT1p1bx2f7W1P_gSP7lb9YXW5NG5wp8V-2yPW7Jm2XK5XPdPKW5Z8sG07vgJzbW1ZH-Mp96zRPSW6bT6L38RRjRDW5CktzD83KHrFW7J39qH2m8DqKW2HT8mr1HldQnW4XXW2q8QKpyrW4sj3hV2BcyM9W1mGWnD7Z0l-pN8JXgfCfw_VjW3MfQQc2TYCXBW4swL0J3M3MX0W4TBtlg51DwDBW96dHkZ4Y8NF6W7gry3c2xNGk-W26338v4CG909W7mj_0y5CXD65W4W0CS33sr-90W51yYst4XTm2SW64ZZjf8KJbVrMPhfXBF7PNVW2Bprwm6cjG02W1wDxr719bNv6N7-kYGvk7Pb-W3ygvH88c3fNZW5lq_061D9fCTW7t5DQT2HmhssN6zydwghLsQbW6B9bG049FShzW107hc947Y8VSW2NXt_Q8L91_CN3RVVJSgRpXdW18lRmR5V1Sm5MdSQk91_P-Bf7j4xNz11) [Kayako LinkedIn](N2K785x1QCfBW75BGhl2jY7LC0/*W19DvmF8nK5zsW2ZJF1X1PLdhh0/5/f18dQhb0S5fg9ctxPRW8Mk6DG5D47MtW243DPH2Qx-dHW7tWRN641qf48W5q9cPw8yym7NW5yMHJq8qB-r-W3J4L-D8tzLtDW47sZnb62xPg6W3K28Pl4Bs6cnW4yyfyq1tk9NyW1_0zkQ1T_KyvW7QQKPc4-R4LDW4LjcS45h-Fy_W1FQBYx3JrWM1N2Px1nX5_QLqW5wdgHK8l0WBVW5CZTG07znvbpW96nzw-7446XrN95RRmzbpHmBW1nbcZc7cw-TfVRYqvD2yJF1WVYT2jk6P4lCXW6hF8n12lsPh-W7-JXR61lRb4_W61mzVz1SVvs0W3C6w0W6cCj0DW5K_zXK3lj2tvW3blhRk10wjWgW2ZJ17x8qB5twW43MFnM18_ksdW3dNRf85HHKsTW8FmPKf3CByKbW5K_BDf5FHR50W3S_cT65jPKvXW8xYClW8rB680N3gN1hVFHd6HN3gjs-nV9vRVW8r1VrR5lT9StN30FS4VZ7rC4MHdvvlBNwL6W2-znbT5pbPw_W8c55rB5hL9NKW5mgCLC2nFc1kW53NYtc4PLwTVW7pKw3d5_WykzW5_WkTV1wgTnpW2bPlG8751NZqMPZTwm42cYPW3nNLHh44BGgNW4Cy1BJ99r7gKW7s-S8H7_JT35W4PMQcD5CTqNYW6ml62F4Pv86fV5XLgr7wSygX102)

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