[Free Webinar] Customer Understanding: Three Ways to Put the “Customer” in Customer Experience (and at the Heart of Your Business).

Three Ways to Put the “Customer” in Customer Experience (and at the Heart of Your Business) with CX expert, Annette Franz [annette-franz](W8sp14b3hCYg6W5RZZGH6WtZns0/*W7bH0WZ2H1L41W6YRxqc66mxdb0/5/f18dQhb0SmhP9dsQ5KW8Mk6DG5D47MtW243z-n1D8PF9W1H9ZKH5bz-C-W5q9cPw8yy9grW8n0Ljc5yccltW37v6Sk8zSWxQW5yd3G78q55mwMTGww1RB782W8wYPFL5G2nrTVZw9mv3jh0D9W9bNgxF3jLM3vVd0dWn8BSBQFW5DR3SQ5C8M1VW81gM8-7d-tJnVQJ99n8tsM5NN6xFP0jZv_ksW6v03nv3VKqrsW5hW6Pj5zBxmRW68khtF3v7CBPW3Wlz2M5RXcQ2W5DnRgT5kh_7dW3gPWjw1xQNVRW49WVtr3VVg17W7DWlxK3MqtZ-W8QKpyr4sj3hVW2BcyM91mGWjzN2V9j9jFdnvTW5cqNBm73SfhmW4YfX1h5kZHJWW8dCFhL4Xc9rZW1w8yFt15yX6zW73TMv24Wb23hW41F-NZ6QhtG7MN-t972g0HkW5t4PKy5ccsyGW7bTtGj3B3qX8W6NV4qy1pJXKXW6nrF6v8QFVW_W4XDlBV6ZYW4fW8JFFp32yXzr4W57kfkL5CZW96W4B65LR1Q68w6W1MMh8v6NWddhVLtlTH1tjldNW1P_gH-1Wdl14W1cltpL6YHzwYV215_B1J7MZXW812XMv70jTz1W1QYXYT6HxM43W38WW9t7qSSMZW8r7c554h0J_FMVs7V_Vmwpgf8xZkNV02) Hi there, Annette Franz (CCXP) founder and CEO of CX Journey Inc. will be joining us on the 24th of October at 2 p.m Eastern for a 30 minute webinar where she will be talking about ideas from her book - Customer Understanding: Three Ways to Put the “Customer” in Customer Experience (and at the Heart of Your Business). Annette has got more than 25 years of experience helping companies understand their employees and customers and identify what drives retention, satisfaction, engagement, and the overall experience – so that employees, customers, and businesses reap the benefits and achieve their desired outcomes. [Sign up for the free webinar](W8sp14b3hCYg6W5RZZGH6WtZns0/*W239ZrR41dg65W6QvJW21VglLH0/5/f18dQhb0S1Wc2fcTYHV11Zbk62bhPDW1D71sp4J4sl-W6pgZHt6bdfsPW5Fg3584DVgy5W4gfnyk6z3-HKW12-b-g8VvhJ4W4g8VZH3wqwJqVSyRt837V2ngW1pfMPY1TylY4Vx-VyY6qwMrJW7v-tCQ89NT9DN8txxWt7tX3vVXh0-l999whkN8WwG56Jhz_YTYmTj4JTvXBW79tQ5z1MtSFMW7ybpqP7HWZ1CW7bBsKb1NSvbNW37ZW5z98ptM0N8kTDZf9NWKrVgMbBW5T7CrjW4gXjh06MtMqvW2RWcyL8p5S6DW339kj052S0jPW30q_Vd1GRGhTW3r95wL4mwLktW4lZyPW2y-MbvW8WR5gj15v6xgW3kcVV882ykSWW1kLh0Q4xcgppW15rHzy2fzC0pVWxYZW8QbwMSW5ql0LZ8lg1RVW4pwSsM58x8WKW5_ft0M5H6rVnW7Q36hp1MPrXFW6Yx0mh4ZpC6lW6jYbXd1zYwctW3GVQBb4Vz5snW4ShjqM5B4q2YW5n2s8B3LGRXYW1Jm9Z_87dK86W4SGg682cQV6yW7P3r-v6ztmn5N1-RqzT_8YPdW4TZfzL99q1ScW5x7YGs6Tkmc0W5-nrRK6kqGgQW8KzNN182_nDfW8yfMXR7QjqMqW5s4ltj7F7tlHW5pR3tS90tPmWW88F7wC10Yxv7W3P5mpq1jkzgzW84J2fv6sZyw0W30pcfs7K1gyTW8PjvxF6_1xmgN3T8-v7P9-r6Vjfd5t7rr976W64Dhw2465vl1W3Sf3t04nwp6WW8TkJNK6_dxqZN912crDT6jTvW23t5-Y2gzfNlW2flBMX9gvR0yW4bS3bS44TFsjW1gD-Gv9cgT5Nf6Ps9cd02) Annette was named one of “The 100 Most Influential Tech Women on Twitter” by Business Insider and is an internationally recognized customer experience thought leader. She mentors other professionals in this field to help them advance their careers and is a speaker and an avid writer. In 2019, she published her first book, Customer Understanding: Three Ways to Put the “Customer” in Customer Experience (and at the Heart of Your Business). Annette also serves as Vice Chairwoman on the Board of Directors of the Customer Experience Professionals Association (CXPA). She is also an official member of the Forbes Coaches Council, an invitation-only community for successful business and career coaches. Join us as Annette talks about what it takes to put the customer back in customer experience! Thanks, Team Kayako PS Can't make it? Not a problem, sign up anyway and we'll send you the recording a day after. Kayako Ltd., 401 Congress Avenue, Suite 2650 Austin, Texas 78701, United States You're receiving this email because you are subscribed to Learn from Kayako Ltd. Update your [email preferences]( to choose the types of emails you receive. 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