Customer Journeys: The Power of a Unified View

[View as a webpage]( [Gainsight Logo]() Optimizing Customer Success, From Prospect to Renewal Right now, one of your customers may be set to move to a competitor, while another may be ready to expand adoption. How do you identify these threats and opportunities in time to make a difference? [Learn how you can optimally track and engage with customers throughout their journey.]() We teamed up with Hubspot and Smartbug recently to share how you can be better equipped to create a unified customer journey, prevent churn and ultimately grow your customers by aligning on customer success and engaging your customers throughout the customer journey. Here’s what you’ll learn: - Key trends shaping customer success - Why customer centricity is now so critical to business success - Key steps in the customer journey—and strategies for optimizing engagement at every phase [Access the webinar]() Curious how it can be done? Hear how [ADP established a 360-degree view]() of their customers—and how they’re benefiting as a result. Sincerely, Gainsight TRUSTED BY THE WORLD'S LEADING CUSTOMER SUCCESS TEAMS [Logo] [Logo] [Logo] [Logo] [Logo] [Logo] [Logo] [Logo] [Logo] [Logo] [Logo] [Logo] [Gainsight G Logo]() [Google Plus Logo]() [LinkedIn Logo]() [Instagram Logo]() [Facebook Logo]() [Twitter Logo]() [Log In]() [View Preferences]() [Unsubscribe]() [Privacy and Terms]() © 2020 Gainsight, The Customer Success Company. All rights reserved. 655 Montgomery St, 7th Floor, San Francisco, CA 94111 | +1 (888) 623-8562 38 Chancery Lane, WeWork The Cursitor, London WC2A 1EN, United Kingdom | +44 20 3900 2991