ChurnZero's Greatest Hits from 2020

Check out our greatest hits compilation of our top content, milestones, and happenings from 2020. [View in browser]( [CZ_Newsletter_Banners_Prospect (002)]( ChurnZero's Greatest Hits from 2020 Feat. Top 10 Blog Posts and Other Noteworthy News 2020 was a real mixed bag of emotions. Like a box of chocolates, you never know what you’re gonna get during life in the pandemic. (Though more often than not, we ended up with the gross strawberry cream flavors.) Isolating at home felt like being stuck in your own glass case of emotion. Caught in the throes of our fickle feelings – with a laugh giving way to a cry giving way to a half-laugh-half-cry hybrid – this weepy track played on a karmic loop as did the use of “unprecedented” when describing virtually anything. Now, I’ll spare you my attempt at summarizing this last year because it looked different for all of us. Some of us slowed down. Some of us sped up. Most of us felt like we somehow simultaneously did both. So, here’s to hoping we find a few more chocolate-filled chocolates in next year’s box. For the love of mercy, make it anything but the fruit. Roll the tape back. Though this year was a bit of an oddity, we didn’t want to break from our annual tradition of reflecting on our proudest accomplishments (and yes, shimming into stiff, uncomfortable denim pants called “jeans” was one of them – a ludicrous concept, I know) over the last 14,039 days (which *checks calendar* is indeed accurate) and putting them in a post. [Continue reading on the blog to see our greatest hits compilation of our top content, milestones, and happenings from 2020.]( [View Blog]( [CZ_Resource_Webinar_1200x627 Jan Bryan Neale-1]( Learn how selling and taking care of your customers actually go hand in hand. Bryan Neale, Founder of Blind Zebra Consulting and self-proclaimed "CS Sales Whisperer", will redefine and simplify selling for the Customer Success pro. [Register Now]( [small by mighty]( Resource Hub: Small But Mighty Customer Success Teams Check out these resources for ways that small but mighty CS teams can maximize efficiency, foster a company-wide culture of CS and proactively manage accounts that are at risk. [See Resources]( [Winter 2021 G2 Momentum Leader]( ChurnZero - #1 G2 Momentum Leader ChurnZero gained more momentum than any other Customer Success company on G2 for the 7th quarter in a row, since this grid debuted. To find out why our customers rate us so highly and understand the impact we can bring to your Customer Success team, sign up for a quick demo today. [Learn More]( [CZ_Spiros_DEC_Impact Webinar_1200x627]( [Register Now]( Customer Success Around the Web - [9 Benefits of Customer Interviews & How to Conduct Them](– Get tips on how to obtain feedback by interviewing customers about their experience with your business. - [Executing a Success Executive Sponsor Program](– Learn how to design and execute on an executive sponsor program at your organization. - [7 Predictions to Include In Your Customer Success Strategy](– Take a look at what we can expect of Customer Success as we head into 2021. Fighting Churn is a newsletter of inspiration, ideas and news on customer success, churn, renewal and other stuff and is curated by [ChurnZero](. [See a Demo of ChurnZero]( [Facebook]( [LinkedIn]( [Twitter]( [Email]( ChurnZero, 1100 15th St NW, Washington, DC 20005, United States, (703) 721-4988 [Unsubscribe]( [Manage preferences](