A message from Jayne Hrdlicka

Bringing you value and choice. Virgin Australia CEO update. [View online]( [Velocity Frequent Flyer]( Mr {NAME} Red Velocity points 0 (as at 27 Feb 2024) Membership no. 1126890605 [A message from Jayne Hrdlicka][A message from Jayne Hrdlicka] Dear {NAME},   Giving you value and choice while also getting you to your destination safely and on time are our most important priorities. It’s why we are continuing to invest in our people and our network operation. Our on-time performance has already improved significantly in 2024 and our cancellation rates are close to pre-COVID levels.   While we are continuing to work hard every day to lift our performance, we are also laser-focused on the experience when you book and fly with us:   - Value airfares – We continue to offer some of the best value airfares in the market. For example, we have flights from as low as $35* one-way until midnight AEST tonight as part of an incredible sale across our domestic and international network. Visit our [Happy Hour page](.   - Bonus Velocity Status Credits and more Reward Seats – Velocity Frequent Flyer is offering up to 125 bonus Status Credits when members activate and fly two or more eligible Virgin Australia flights before 28 March 2024.^ The program is also offering Reward Seats on approximately 80 per cent of Virgin Australia domestic flight departures which shows the value of Points and where they can get you.   - Baggage tracking network-wide – Innovation has always been a hallmark of Virgin Australia and we are proud to be the first Australian airline to offer baggage tracking across almost our entire domestic and international network.**   - New fleet and aircraft improvements – We are bringing more fuel-efficient Boeing 737-8 aircraft into our fleet, and we are investing over $100 million in upgrading our existing fleet to include the features you value most, like in-seat power and Wi-Fi.   - International network – You can now fly to over 600 destinations around the world through Virgin Australia and our partner airlines which now include All Nippon Airways, Qatar Airways, Singapore Airlines and United Airlines. All of these wonderful experiences are underpinned by our more than 7,500 team members, including our Cabin Crew, who deliver award-winning service every time you fly with us.   We look forward to sharing more customer improvements with you soon, as well as exciting new ways you can earn and redeem Velocity Points.   Thank you for your ongoing loyalty, Jayne. [Jayne Signature] Jayne Hrdlicka CEO and Managing Director, Virgin Australia Group Download the Velocity App [App Store]( [Google Play]( Connect with us [Facebook]( [Instagram]( [LinkedIn]( [Contact Us]( Policy]( Please add velocity@e.velocityfrequentflyer.com to your address book. This message is being sent to you by Velocity Frequent Flyer Pty Limited ACN 601 408 824 of PO BOX 1034 Spring Hill 4004. You have received this message because you are a member of Velocity Frequent Flyer and are subscribed to Virgin Australia Updates communications. If you no longer wish to receive Virgin Australia Updates you may [unsubscribe](. To view a full list of the types of emails you are currently subscribed to or to manage your subscription preferences, login to your [Velocity account]( and go to My Preferences. Please do not reply to this email. Terms and Conditions *Value airfares: Sale ends 11.59pm AEST Thursday 29 February 2024, unless sold out prior. The $35 fare example is for a one-way Economy Lite fare from Sydney to Ballina (Byron Bay). Fares based on bookings on the internet. Subject to availability. Fare prices are in AUD. Travel periods and conditions apply.  ^Velocity Status Credits Offer: Promotion is available between 12:01am AEST 29 January 2024 to 11:59pm AEST 28 March 2024 (inclusive) (Promotion Period).   To be eligible for the Velocity Frequent Flyer bonus Status Credits promotion, travellers must, during the Promotion Period: 1.  Be a member of the Velocity Frequent Flyer program; 2.  Activate this offer in the Velocity App or via a link contained within an email sent to the Velocity member; 3.  Book two or more Eligible Flights , and add their Velocity membership number to the bookings before travel; and 4.  Fly on the Eligible Flights.   Bonus Status Credits are tiered according to the number of flights booked and flown within the Promotion Period. The bonus Status Credits will be awarded at the conclusion of the campaign based on the total flights flown during the Promotion Period as set out below:  1 Eligible Flight booked and flown during the Promotion Period = Nil Bonus Status Credits awarded.  2 Eligible Flights booked and flown during the Promotion Period = 45 Bonus Status Credits awarded.  3 Eligible Flights booked and flown during the Promotion Period = 65 Bonus Status Credits awarded.  4 Eligible Flights booked and flown during the Promotion Period = 85 Bonus Status Credits awarded.  5 Eligible Flights booked and flown during the Promotion Period = 105 Bonus Status Credits awarded.  6+ Eligible Flights booked and flown during the Promotion Period = 125 Bonus Status Credits awarded.   An Eligible Flight is: A. a one-way domestic or short haul international flight marketed and operated by Virgin Australia, booked through virginaustralia.com, the Virgin Australia Business Flyer booking portal or via the member’s nominated Travel Management Company; and B. ticketed during the Promotion Period in a fare class that normally accrues Status Credits.   Reward Seat booking and codeshare services marketed or operated by partner airlines are not Eligible Flights for this offer.   Bonus Status Credits will be earned in addition to base Status Credits earned. Please allow up to 4 weeks after the Promotion Period to be awarded the bonus Status Credits to your Velocity Frequent Flyer account. This offer can be used in conjunction with the 8,500 Bonus Velocity Points for your business offer for Small to Medium Businesses.   [Find out more ]( how to maintain or upgrade your Velocity Status. **Baggage tracking: Bag tracking now rolling out across the Virgin Australia network and available on selected routes. Must be connected to the internet to receive tracking updates and notifications. Check the Virgin Australia app for eligibility. The booking and carriage of Guests and baggage is subject to our [Conditions of Carriage]( and Fare Rules. Use of the Virgin Australia app is subject to our [Terms of Use](. To earn and redeem Velocity Points you must be a Velocity member. Velocity membership and Status Credit earn are subject to the [Velocity membership Terms and Conditions]( as amended from time to time.