Newsletter Subject

United Airlines affected by global software outage

From

united.com

Email Address

united-cargo-news@unitedcargo.com

Sent On

Fri, Jul 19, 2024 03:42 PM

Email Preheader Text

Operational Alert Dear Valued Customer, We wanted to inform you about a significant issue that is cu

[United Cargo] Operational Alert Dear Valued Customer, We wanted to inform you about a significant issue that is currently affecting our operations. Last night, a global third-party software outage disrupted computer systems worldwide, including United Airlines. As a result, we have faced several operational challenges leading to delays and some cancellations. We are actively working to resolve these issues and have already resumed some flights this morning. However, we anticipate continued disruptions throughout the day. We understand how crucial timely deliveries are to your business and are committed to providing you with the best possible service. Our teams are doing everything possible to get things back on track and rebook shipments from cancelled flights. We will keep you informed with timely updates as the situation evolves. Your patience and understanding are greatly appreciated as we work through these challenges together. If you have any questions, please reach out to our Cargo Customer Service Center at 1-800-UA-CARGO (1-800-822-2746) or via email at cargo@united.com or to your United Cargo Sales professional for more information. Thank you for your continued trust and support. [United Cargo] [Network]( [Products]( [LinkedIn]( [Book]( This email was sent to {EMAIL} by United Airlines. Please do not reply to this email. We cannot accept electronic replies to this email address. @2024 United Airlines, Inc. All rights reserved. United Airlines, Inc. 233 S. Wacker Drive Chicago, IL 60606 [Contact us]( | [Unsubscribe]( | [Email preferences]( | [Privacy policy](

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