How to boost your customer retention

Politely refusing discount requests, dealing with fake reviews and this week’s top trending threads. [UK BF]( Jun 02, 2023 [My inbox]( [Latest posts]( [Login]( In this issue: [ ] [Guide: How to boost your customer retention and deal with lost customers]( [ ] [Article: Top techniques to help you politely refuse discount requests]( [ ] [Article: What should you do when you receive a fake online review?]( [ ] Guide How to boost your customer retention and deal with lost customers Research suggests that finding a new customer is a lot more expensive than retaining an existing one, so retaining customers is super important for keeping a high profit. [alt]( Is your business losing customers? Here are some strategies to improve customer retention – and what to do if you lose them. [Retain your customers]( [ ] [ ] Article [alt]( Top techniques to help you politely refuse discount requests Most business owners will experience customers asking for a discount. Here are five techniques that will help you refuse politely and avoid any awkwardness. [Read the top techniques]( [ ] [ ] Community Highlights since last week 40 New members Welcome them, say hello and get networking. [Meet the members]( [ ](#) 42 New discussions Find out what's trending this week. [Join the conversation]( [ ](#) [ ] [Anyone looking for an extra revenue source?]( [ ] 49 replies [ ] 1k views [ ] [Are there any website builders that don't charge transaction fees?]( [ ] 30 replies [ ] 1k views [ ] [Is £25k enough to start an event production business?]( [ ] 17 replies [ ] 970 views [ ] [I'm not sure what to do about my ecommerce business]( [ ] 21 replies [ ] 644 views [ ] [ ]( What should you do when you receive a fake online review? Bad reviews are not uncommon, but it’s frustrating when you think they’re fake. Here’s how you identify a fake review, and what to do when you get one. [Find out what to do]( [ ]( Compare bank accounts for Sole Traders and Partnerships If you're a sole trader or partnership, setting up a separate bank account for your business is recommended. Instantly compare your options today! [Compare now]( Explore UKBF Content [ ]( Networking [ ]( [ ]( Podcasts [ ]( [ ]( Guides [ ]( [UK BF]( [TW]( [IN]( [FB]( [Unsubscribe]( | [Update Profile]( | [Privacy Policy]( Business Data Group The Shire Barn, The Forge Blisworth Hill Business Park Blisworth, Northamptonshire NN7 3DB United Kingdom © 2023 UKBF