Implement These 5 Cloud CC Best Practices Now

mlns='> Free Webinar: 5 Cloud Contact Center Best Practices [View this Email in Your Browser]( [Enterprise Connect Webinars Together with No Jitter]( [PRESENTERS](#Presenters) [REGISTER NOW]( [5 Cloud Contact Center Best Practices for 2021]( Wednesday, July 14, 2021 | 2:00 PM ET / 11:00 AM PT (Duration: 60 Minutes) When choosing your contact center solution, you need to keep your agents top of mind. So how does your business lay the groundwork for that agent experience to maintain productivity and engagement? This [webinar]( will provide best practices for rolling out a seamless experience for agents as they navigate the new hybrid reality. You’ll come away better equipped to successfully implement the right cloud solution and reap the benefits for your agents—and thus your customers. Sponsored by: [Lifesize Logo]( Hosted by: [No Jitter and Enterprise Connect] You will learn: - Key workforce engagement capabilities for the new workplace - Agent traits and skills required for different channels - video vs. email vs. chat - How implementing video improves the agent and customer experience - WFE configuration with video - Network performance and management tools to ensure optimal video performance for your agents and customers [SAVE MY SEAT]( [] Presenters [Robin Gareiss]( Robin Gareiss CEO and Principal Analyst Metrigy [Ashish Seth]( Ashish Seth Chief Product Officer Lifesize [Eric Krapf]( Moderator: Eric Krapf GM & Program Co-Chair, Enterprise Connect Publisher, No Jitter UPCOMING EVENTS [Enterprise Connect Orlando 2021]( [Join Us]( in Orlando, Florida on September 27-29 to get in-depth, objective, vendor-neutral insights and analysis from leading independent experts on all aspects of communications, collaboration and networking technologies. Our program will provide the technical know-how and strategic vision that meet the needs of your post-pandemic enterprise. [Learn More]( [Facebook]( [Twitter]( [LinkedIn]( [YouTube]( #EC21 [Enterprise Connect Webinars]( c/o Informa Tech Informa Tech Holdings LLC | Registered in the United States with number 7418737 | 605 Third Ave., 22nd Floor, New York, New York 10158, USA This email was sent to {EMAIL}. To understand how we use your personal information, please see our [Privacy Policy]( | [Unsubscribe]( Copyright © 2021 Informa Tech Holdings LLC. All Rights Reserved. [Informa Tech](