Newsletter Subject

Notice of hack that occurred on our email marketing platform

From

thrivethemes.com

Email Address

support@thrivethemes.com

Sent On

Fri, Jun 24, 2022 09:47 AM

Email Preheader Text

Dear {NAME}, Yesterday our Active Campaign email marketing account got hacked. As soon as we noticed

Dear {NAME}, Yesterday our Active Campaign email marketing account got hacked. As soon as we noticed our account being compromised we took all necessary precautions to secure the account and stop the email from sending. Unfortunately, the hackers managed to start sending one email to all of our contacts. The email sent was disguised as coming from DHL. Most likely this email went directly to your SPAM inbox. The subject line of the email was: "Your shipment is still waiting to be processed" and the sender shown as "No_Reply". Please do not click on any links in the email or engage with the email in any kind. We’re still in communication with Active Campaign’s legal team to determine exactly how this hack occurred. To be clear, this hack occurred on the email marketing platform, not on the Thrive Themes website which means that your account information, password or payment information is not compromised in any way. If you have any further questions, please don’t hesitate to reach out to our support team at support@thrivethemes.com. We apologize for any inconvenience this might have caused you, Hanne Vervaeck CEO @ Thrive Themes  [Click here to unsubscribe]( or [update your details](. Sent via Thrive Themes: whitesquare GmbH, Beckengaesschen 1, 8200 Schaffhausen, Switzerland

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