Free shipping on all orders.

Plus, 23% off all products. [View in web browser]( [The Ordinary.]( [Free shipping.]( The Ordinary is now offering free shipping on all orders for the rest of the month*. We want to give you time to shop slowly and buy only what you need, without worrying about shipping fees. We hope this offer gives all of you the opportunity to buy only what is needed. This offer is valid across all orders on theordinary.com until November 30th, 11:59pm (EST). Explore Skincare Collections [The Barrier Support Collection]( [The Barrier Support Collection]( [The Uneven Skin Tone Collection]( [The Uneven Skin Tone Collection]( [SHOP SLOWLY]( Explore New Sizes [Glycolic Acid 7% Exfoliating Toner]( [Glycolic Acid 7% Exfoliating Toner]( Now available in a travel‑friendly 100ml bottle. [Squalane Cleanser]( [Squalane Cleanser]( Now available in a larger 240ml size. [SHOP SLOWLY]( [Read Our Gift Guide]( Discover our gift guide Help build the right regimen for you and your loved ones. [LEARN MORE]( [na]( [na]( [na]( [na]( [TheOrdinary.com]( [THE ORDINARY]( | [NIOD]( [Privacy Policy]( | [FAQ]( | [Terms]( | [Unsubscribe]( [Profile Centre]( DECIEM Inc. 15 Fraser Avenue, Toronto, Ontario, Canada M6K 1Y7 23% off Promotion: All Deciem brand products (The Ordinary and NIOD) are offered at a 23% discount, except NIOD Copper Amino Isolate Serum 3 1:1 (CAIS3) and NIOD Copper Amino Isolate Lipid 1% (CAIL) which are offered at a 50% discount (the “November Promotion”) during the following period (the “Promotion Period”): - on [theordinary.com]( [niod.com]( and [deciem.com]( ffrom November 1, 2023, at 12:00am EST (2:00pm AEST, 1:00pm HKT, 4:00am GMT, 5:00pm NZST), to November 30, 2023, at 11:59pm EST (1:59pm+1 AEST, 12:59pm+1 HKT, 3:59am+1 GMT, 4:59pm+1 NZST). - In all standalone DECIEM stores from November 1, 2023 to November 30, 2023 during local operating hours . The November Promotion will not be available at Deciem/The Ordinary branded counters located within our retail partners’ stores. - Excluding November 24, 2023 from 12am EST to 11:59pm EST when The Ordinary, NIOD and Deciem websites will be closed and our standalone stores will be transaction-free for the entire day (the “Blackout Period”). During the Promotion Period, each customer (cardholder, household) will be limited to 5 units per product (i.e. SKU) and 5 units per product set, and limited to a total of 30 units total per order, at the promotional price and the promotion does not apply to gift cards (the “Promotional Limits”). Any products purchased in excess of the Promotional Limits may be purchased at their original price. The November Promotion is combinable with DECIEM’s MPES Promotion and FS Promotion. Free Shipping Promotion: The Free Shipping Promotion - No Minimum (the “FS Promotion”) is available only on [TheOrdinary.com]( and [NIOD.com]( from 9:00am EST November 22nd, 2023 to 11:59pm EST November 30th, 2023 (the “Promotion Period ”). FS Promotion will be applied automatically at checkout on all qualifying purchases during the Promotion Period. Qualifying purchase excludes applicable taxes, brokerage, duties and custom fees, shipping and delivery charges, gift cards and other items not discountable or excluded by law. FS Promotion is combinable with other offers. Other Important-but-boring bits (T&Cs): Free Shipping and November Promotion (“Promotions”) are only available to customers shopping at standalone DECIEM/The Ordinary stores and customers residing in countries that DECIEM is currently shipping to (“Eligible Customers ”). Promotions apply to available products and stock at the time of purchase, no rainchecks or price adjustments. Promotions are not valid on purchases outside of the Promotion Periods (as advertised), cannot be combined with other offers (unless specified), are non-transferable and there is no cash value or alternatives. DECIEM reserves the right, without prior notice, to (i) discontinue these Promotions at any time; (ii) cancel or refuse any individual's benefit from it, including, without limitation, individuals creating multiple user accounts; (iii) amend these terms and conditions; and (iv) limit the number of promotional redemptions. We expect all orders containing promotional items to be processed within 10 business days, however fulfillment times may vary during peak periods. To inquire about the status of your order, please [Contact us](. Cancellations must be requested within 1 hour of the order being placed and within our service hours (Monday-Friday, 9:30 AM-5 PM EST/GMT). While we cannot guarantee cancellations, we will try our best to accommodate where possible. Please note, we have very limited support on weekends and public/bank holidays. Except as otherwise set out herein, all purchases are subject to DECIEM’s standard [Terms and Conditions]( and [Shipping + Delivery Terms]( which are expressly incorporated herein by reference. Any returned items will be refunded to the original method of payment used at checkout, at the price paid and subject to our [Return Policy](.