Dogs make people more attracted to products focused on gains (e.g. fun experiences, risky gambles, meeting new people). Cats increase sales of products that avoid losses (e.g. safety, health). [🎓 Cats and dogs increase sales]( Dogs make people more attracted to products focused on gains (e.g. fun experiences, risky gambles, meeting new people). Cats increase sales of products that avoid losses (e.g. safety, health). [Thomas McKinlay](
May 3 [Comment]( [Share]( New to [Ariyh](? Join 9,688 evidence-based marketers for 3min practical insights 💡 from scientific research 🎓 to get better marketing results 📈 [Subscribe now]( --------------------------------------------------------------- Today’s insight is brought to you by… [Mention]( Want to know about other marketers’ budgets, strategies, content marketing, and social media marketing? [Mention]( surveyed 877 marketing managers so you can easily benchmark yourself. For example, 60% of marketing budgets increased from last year (68% in B2B) and digital channels used in B2C vs B2B are surprisingly similar. Download the report at no cost to browse 66 charts of data and analysis. [Get the report]( --------------------------------------------------------------- Want to sponsor Ariyh? [Here’s all you need to know](. 📝 Intro 48% of households in the US own at least one dog. 37% own at least one cat (American Pet Products Association, 2018). Of course, they will buy different pet-related products. But what about other products - that have nothing to do with pets? Does which pet people have influence what they buy? And what happens if you show a cat in an ad about travel insurance, or a dog in a video for an amusement park? A new clever study found that things get very interesting. --------------------------------------------------------------- Previous insight: [People watch high energy ads more]( (100+ more insights [here]() Show cats or dogs in your ads depending on the purpose of your product Channels: Ads | Marketing communications
For: B2C. Can be tested for B2B
Research date: March 2022 📈 Recommendation If your product is focused on what a person can gain (e.g. a car that’s exciting to drive, a toothpaste that whitens teeth, a fun and social restaurant) feature dogs in your ads and try to target dog owners. If your product is focused on avoiding losses (e.g. a very safe car, a toothpaste that prevents cavities, a health-focused restaurant) feature cats in your ads and try to target cat owners. People will like your product more and be more likely to buy it. 🎓 Findings - People’s mindsets are influenced by their exposure to dogs or cats (e.g. in an ad, by interacting with or thinking about them): - Dogs activate a ‘promotion mindset’. This focuses on growth and potential gains and is more open to change and risk-taking - Cats activate a ‘prevention mindset’. This focuses on caution and avoiding losses, is slower to adapt to change, and less risk-taking - Once activated, these mindsets influence people’s behavior, including which products they like and buy. Even when completely unrelated to pets. - For example, as part of a series of 11 experiments, this study found that: - US states with higher dog ownership had higher COVID-19 transmission rates compared to more cat-owning states (Jan - Nov 2020). They also searched more for restaurants on Google and less for face masks and how to social distance - After people watched a video featuring dogs (vs the same video with cats), 24% more preferred a vitamin brand that ‘gives high energy’ rather than ‘reduces the risk of cancer and heart disease’ - When people were asked to remember an interaction with a dog (vs a cat), they offered to pay 35% more for a massage described as “to increase metabolism, boost immunity, and build a rejuvenated body”, compared to the same massage described as “to help soothe body aches, relieve tensions, and reduce stress”. The opposite happened with those who thought of cats - The effect works as long as the dogs or cats are stereotypical (e.g. carefree dog, standoffish cat). Non-stereotypical pets cancel the effect (e.g. a shy, quiet dog). --------------------------------------------------------------- New here? Subscribe for the latest marketing research 💡 from top business schools 🎓 in 3min practical insights 📈 [Subscribe now]( --------------------------------------------------------------- 🧠 Why it works - Throughout our lives, we build mental associations and stereotypes about cats and dogs, either directly (e.g. by owning one) or indirectly (e.g. from movies). - Many of these are true. For example, research found that [dogs are more eager to please their owners and play with other dogs]( - while [cats are more cautious, suspicious, and anxious around new people](. - As part of these associations, we connect them with promotion vs prevention mindsets, which are two [well studied]( different ways in which we make decisions. - So when we are exposed to dogs or cats, these mental associations are activated and influence our thinking and behavior according to those stereotypes. ✋ Limitations - The researchers did not measure whether this effect is stronger or weaker for actual owners of cats or dogs, compared to others with indirect experience. - Do people adopt a cat (vs a dog) because they are more prevention-focused, or do they become more prevention-focused after they adopt a cat? We don’t know. - This study was conducted mainly in the US, where people tend to treat their pets as family members. The effect may change in cultures where pets are [treated more as possessions](. 🏢 Companies using this - Several companies occasionally use pets in their ads, although they are probably unaware of this effect. - Examples: - Subaru’s [“Dog Tested, Dog Approved” campaign]( has been running since 2009 - Sainsbury’s [“Mog the Cat” Christmas ad]( was widely viewed in 2015 - Target uses a dog as its brand mascot. It even has its own [merchandise store]( ⚡ Steps to implement - Think of whether your product is more attractive to people in a promotion or prevention mindset. Often the same product can be described as either. For example, a cooking pan can be framed as “Unleash new taste from your meals” (promotion messaging) or “A better way to cook your classics. Same taste, as always” (prevention messaging). - Consider including either dogs or cats in your ad creatives or marketing communications (e.g. emails, videos) to activate the optimal mindset. - Target your products to dog or cat owners, or use different messaging for the two groups. --------------------------------------------------------------- 🔍 Study type Lab and online experiments and market observation (analysis of Google search terms and COVID-19 infection rates in US States with prevalent dog or cat ownership) 📖 Research [The Pet Exposure Effect: Exploring the Differential Impact of Dogs Versus Cats on Consumer Mindsets](. Journal of Marketing (March 2022). 🏫 Researchers - [Lei Jia](. Manning School of Business, University of Massachusetts Lowell - [Xiaojing Yang](. Darla Moore School of Business, University of South Carolina - [Yuwei Jian](. Hong Kong Polytechnic University Remember: This is a new scientific discovery. In the future it will probably be better understood and could even be proven wrong (that’s [how science works](). It may also not be generalizable to your situation. If it’s a risky change, always test it on a small scale before rolling it out widely. --------------------------------------------------------------- Rate today’s insight to help me make Ariyh's next insights 🎓 even more useful 📈 How was today’s insight?
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