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WhatsApp takes on SMS with new India pricing (for transactional messages)

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substack.com

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nextbigwhatnews+india@substack.com

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Mon, Aug 5, 2024 08:30 AM

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We are experimenting with a new thread feature - i.e. ? ? ? ? ? ? ? ? ? ? ?

We are experimenting with a new thread feature - i.e. ͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­ [India++]( [WhatsApp takes on SMS with new India pricing (for transactional messages)]( Aug 5     We are experimenting with a new thread feature - i.e. a quick update that will help you make better decisions in your business. Plus, opening up thread for NextBigWhat community (paid subscribers can start threads!) A quick 🧵 about WhatsApp's new pricing for transactional messages. [WhatsApp Messaging on Phone and Message Templates screenshot]( I think both interactions and spam will go up. Here is why [Upgrade to paid]( - Many companies will shift from SMS to WhatsApp because they often reach active customers twice a day when they're most engaged—during sign-up and after 7 days. - For a 24-hour session, the price has dropped from 34.5 paise for 3 messages to 11.5 paise. This means it now costs about 3.84 paise per message, down from 11.5 paise per message. - The telecom operator and TRAI aren’t involved, which might lead to them losing some market share and money. - International companies like Amazon, which used to pay a lot for SMS and even for WhatsApp, can now use WhatsApp at a much better price. - And this is just the start. If companies use WhatsApp to gather information or follow up with customers, engagement will likely go up even more. WhatsApp has been steadily pushing SMS out of the market for a while now. First, it started with regular messaging. Next, it introduced business messaging. And now, with the new pricing changes, it’s making another big move. [See the discussion](   [Like]( [Comment]( [Restack](   © 2024 Zakti Inc 677, HSR Layout, Bangalore-560102 [Unsubscribe]() [Get the app]( writing]()

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