How to have difficult conversations

And happy Father's Day! 👨👨 ͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­ Forwarded this email? [Subscribe here]() for more [How to have difficult conversations]( And happy Father's Day! 👨👨 Jun 16   [READ IN APP](   POLL When it comes to having difficult conversations: [I avoid them - as much as possible]() [I take such conversations head-on]() Well, most of us tend to avoid difficult conversations for various reasons - ranging from peace of mind to not hurting others/being hurt by others. But here is the ultimate truth: it all comes back biting you (10X size), if you avoid such conversations for too long and sit on them. So how do you handle them? Well, the first step is to understand the different underlying layers of these conversations and how can you tackle them without raising the room’s blood pressure. [a group of people sitting around a white table]( Difficult conversations are almost never about getting the facts right. They are about conflicting perceptions, interpretations, and values Sharing atomic ideas from the book [Difficult Conversations: How to Discuss What Matters Most]( The book highlights that every difficult conversation has three underlying layers that need to be addressed for a productive discussion.  [Upgrade to paid]( Here's a breakdown of these layers and how to approach them: The "What Happened" Conversation (Facts and Blame): This focuses on the disagreement about what transpired, who's to blame, and what should have happened. The single most important thing you can do is to shift your internal stance from 'I understand' to 'Help me understand’. How to Handle: Focus on understanding each other's perspectives. Avoid accusations and blaming. Ask clarifying questions and paraphrase what you hear to confirm understanding... Subscribe to NextBigWhat: Your Curiosity Copilot to unlock the rest. Become a paying subscriber of NextBigWhat: Your Curiosity Copilot to get access to this post and other subscriber-only content. [Upgrade to paid]( A subscription gets you: Access to all posts (and archives) Access to all 3 newsletter sections 30% + Discounts on courses and other NBW products   [Like]( [Comment]( [Restack](   © 2024 Zakti Techmedia Private Limited 677, HSR Layout, Bangalore-560102 [Unsubscribe]() [Get the app]( writing]()