How does your IT spending plans compare to your peers'?

Share your process on dealing with help desk tickets. ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ [View in browser]( [Spiceworks]( Welcome to this week's edition of the Community Newsletter! We've officially made it to the end of January, I think we all need a well-deserved pat on the back. I would give myself one, but my arms are a little too short. This week's themes cover IT budgets and help desk talk. Check out the spicy picks below! [SpiceRex]( [SpiceRex]( Spiceworks Community [Are your IT spending plans aligned with your peers'?]( How does your company's IT budget allocation compare to industry standards? Find out by checking out these statistical analyses of industry spending behaviors across various IT categories. Also, if you're interested in the subject, be sure to join the [2024 State of IT Spend webinar]( on Wednesday to benchmark your plans and gain actionable insights! [Unlock IT Budget Trends]( [A question on help desk tickets]( Community member Michael987393 posed an interesting question about best practices regarding help desk tickets. They explained that their current process is for the most "junior" team member to triage each incoming ticket and to pass them up the totem pole whenever the issue is a little more advanced. Is your process similar or do you do things differently? [Let us know in the comments »]( [Voice of IT]( [What is your IT money actually buying?]( Last year we did a poll on IT Spending which uncovered some interesting insights. So we figured we'd revisit this convo to dig a little deeper. This week, we want to know what your IT money is buying. Vote in the poll and share your take. Also, be sure to check out the [State of IT Spend in 2024 webinar]( on Wednesday if you're interested in this topic. [Let us know in this week's poll »]( Upcoming Events: [The state of IT spend in 2024: Managing choices and tradeoffs]( [📅 January 31 | 1: 00 PM CST]( 📢 Aberdeen Strategy and Research Join Derek Brink and Mike Lock from Aberdeen Strategy and Research as they discuss key insights from the State of IT 2024 report and provide technical investment options for a restrained IT budget. [Register now »]( [See more events »]( What else we've been reading this week: [OpenAI announces preview fix for ChatGPT 'laziness']( PCMag OpenAI previously acknowledged complaints that ChatGPT wouldn't complete tasks and promised a fix. That's rolling out now in preview. [Apple opens App Store to game streaming services]( The Verge The likes of Xbox Cloud Gaming and GeForce Now will no longer be restricted to web apps. [How a 27-year-old codebreaker busted the myth of Bitcoin’s anonymity]( WIRED Once, drug dealers and money launderers saw cryptocurrency as perfectly untraceable. Then a grad student proved them all wrong and set the stage for a decade-long crackdown. Did you find today's newsletter helpful? [Thumbs Up]( [Thumbs Down]( [LinkedIn]( [Twitter]( [Facebook]( This email was sent to {EMAIL} You are receiving this email because you are subscribed to Spiceworks Newsletter. 301 Congress Avenue, Suite 600, Austin, TX 78701 [www.spiceworks.com]( [UNSUBSCRIBE]( [COMMUNITY]( [PRIVACY POLICY](