Help a colleague break out of the helpdesk

And then tell us how you feel about in person events ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ [View in browser]( [Spiceworks]( In the US, May brings Cinco de Mayo, Mothers Day, and Memorial Day. Those in the know also know it brings Star Wars Day and World Password Day. This year, those days coincide on May 4. Personally, I'm going to celebrate Star Wars Day by dressing up like a rancor. [Peter (Spiceworks)]( can handle the World Password Day festivities. I heard he got stuck covering some flash mob while I was busy working on this week's spicy picks. [SpiceRex]( [SpiceRex]( Spiceworks Community [Long live "Password123"]( Every December, a cybersecurity company releases the list of the worst passwords of the year. Regardless of the year, "password" is always at the top of the list. The latest entry in The Pepper looks at what might happen if all the people that share the delusion that "Password123" is sufficiently secure got together for a cybersecurity gathering. [What About Nimda?]( [How to break out of the helpdesk?]( Working at the helpdesk is a great way to break into IT: on any given day, you could be troubleshooting hardware, software, and networking issues. Once you've mastered all of the "easy" stuff, it's natural to want to move on to more advanced stuff. One of our newest Spiceworks Community members is ready to do so, but circumstances have made it difficult to break out of the helpdesk role. It's getting discouraging. [What advice would you give? »]( [Voice of IT]( [Face-to-face or online?]( One day delivery, contactless payments and video calls are no longer our "new normal" — they're just "normal." Some things we made digital to get through the pandemic were worth adopting long-term. Coffee breaks at actual coffee shops may seem like a distant memory, or it could be something you do every day. Vote in this week's poll and tell us if your preferences have changed. [On or offline? »]( [Stay up to date with the latest on AI, ML and NLP with Spiceworks News & Insights]( Upcoming Events: [Identity protection for SMBs: Protect the keys to your business]( Sponsor: CrowdStrike Recent research shows that 80 percent of breaches use compromised or stolen credentials. These attacks are hard to detect and can result in major disruption. In this webinar, you'll learn immediate steps you can take to assess (and improve) your security risk. [🗓️ Tuesday, May 2, 2023 at 18:00 UTC (1:00 PM Central)]( [See More Events »]( What else we've been reading this week: [Ranking the pain of stinging insects, from ‘spicy’ to ‘shockingly electric’]( Atlas Obscura Spiceworks fans know all about the Scoville scale and how it measures the heat of peppers. But did you know there's also a "Pain Scale for Stinging Insects"? Entomologist Justin Schmidt created it, and it's a painful story. [The gambler who beat roulette]( Bloomberg “It is practically impossible to predict the number that will come up,” Stephen Hawking once wrote about roulette. But Niko Tosa figured out how to beat the house. Find out what happened at London's Ritz casino on March 15, 2004. [A brief history of secret communication methods, from invisible ink to tattooed heads]( The MIT Press Reader You can't have spying or espionage without secretive ways to share information. Surprisingly, we're still using some of the same ways to conceal messages that our ancient ancestors did. [What it's like to be a theme park designer]( CNN In games like SimCoaster and Roller Coaster Tycoon, you could create the theme park of your dreams. Taylor Jeffs does it for a living as the co-owner, president and chief creative officer of Legacy Entertainment. [Colorado's new right-to-repair law ensures tractor and wheelchair owners get the parts they need]( TechCrunch Colorado's governor recently signed the "Consumer Repair Bill of Rights Act" into law, preventing manufacturers from withholding parts or software that are necessary to repair equipment. FYI: This was the story in Snap! that had the most community votes last week. Did you find today's newsletter helpful? [Thumbs Up]( [Thumbs Down]( [Spiceworks]( [LinkedIn]( [Twitter]( [Facebook]( This email was sent to {EMAIL} You are receiving this email because you opted-in to receive Spiceworks Newsletter – either when you registered for Spiceworks or when you updated your Spiceworks profile. Don't want to receive these emails? No problem, simply click on the “Manage Subscriptions” link below to update your preferences. 301 Congress Avenue, Suite 600, Austin, TX 78701 [www.spiceworks.com]( [MANAGE SUBSCRIPTIONS]( [UNSUBSCRIBE]( [COMMUNITY]( [PRIVACY POLICY](