You can't upgrade users, but you can upgrade your user portal

Learn about Cloud Help Desk's latest refresh, plus other pressing IT queries. [View in Browser]( [Spiceworks]( [Drink in the refreshed User Portal feature]( [Cheers to you Cloud Help Desk users.]( Cloud Help Desk's primary ticket area got a major upgrade thanks to a splash of improvements in the User Portal. Not familiar with this feature? The User Portal is the web portal where end users can create, update, and keep track of their tickets in the help desk. Learn how to opt-in and try it out! [Get the Details](     [Ashes to ashes, dust to dust...]( [Is it time to bury this laptop into the Earth's crust?]( An IT pro is facing the black screen of death head-on with the help of the Community. Can you help resuscitate his boss's laptop or is this device deceased? Check the comments for the solutions already given and then add your own. Then check back in for the success story or the eulogy. [Help here](   [A SpiceHead needs help finding the "I-T" in initiative]( [Don't just look busy, get busy!]( Bored at work? What may be unfathomable to some is a real problem for others, especially those new to a certain sector of the industry. This SpiceHead is no amateur, he sought the advice of our community of IT pros! See the best answer given as well other suggestions in the comments. [Get to IT ](   [Spiceworks]( [Flickr]( [LinkedIn]( [Twitter]( [Instagram]( [Facebook]( You're getting this email because we like to keep registered users up to speed on what's going on at Spiceworks – including the latest Spiceworks News. Don't want these updates? No problem, just click the “Manage Subscriptions” link below. 3700 North Capital of TX Hwy, Suite 100, Austin, TX 78746 USA [www.spiceworks.com]( [MANAGE SUBSCRIPTIONS]( [UNSUBSCRIBE]( [COMMUNITY]( [PRIVACY POLICY](