How can tech improve customer experiences?

Also, tell us your favorite kinds of socks! ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ ­͏ [View in browser]( [Spiceworks]( Happy Tuesday! Did you know that there are two sock-related holidays this week? What a coincidence—could it have been planned? I'm not a big fan of socks myself. I don't think they took dinosaur feet into account when they thought of the concept. Since we're on this topic, be sure to check out the hot take at the end of this email, but not before you enjoy this week's spicy picks. [SpiceRex]( [SpiceRex]( Spiceworks Community [How does tech improve customer experience?]( Let's chat about enhancing customer experiences with tech! Whether it's optimizing websites, boosting response times, or streamlining purchases, every tech interaction shapes customer perceptions. How does your IT team contribute to this? Let's explore the world of CX together! [Get Insights!]( [Spiceworks celebrates World Password Day]( Last Thursday, we celebrated World Password Day. To mark the occasion, the Spiceworks Community hosted various discussions related to passwords, including general advice, best practices, and memes. If you missed it, don't worry, because you can still browse the World Password Day tag in the Community to join in on the fun that went down last week! [Catch up on World Password Day »]( [Voice of IT]( [What are your favorite kinds of socks?]( This week brings two sock-related holidays—No Socks Day and Lost Sock Memorial Day. Now having said that, we're sure that you can guess what this week's topic is all about. That's right, we want to know your preference—could it be ankle socks for that perfect fit? Knee-high for extra warmth? Or maybe you're all about funky, colorful socks. Let us know in this week's poll. [Sock it to me! »]( Upcoming Events: [Exploring essential user authentication and password policy tactics]( [📅 May 9 | 3:00 PM BST]( 📢 Specops Calling all IT wizards who are ready to level up their security game—this session is tailor-made for you. Dive into a world of cutting-edge tactics as we blend top-tier user authentication with rock-solid password security. Say goodbye to snooping cyber threats and hello to safeguarding your precious data! [Save my seat »]( [Your guide to the new cyber incident reporting requirements (CIRCIA)]( [📅 May 15 | at 1:00 PM CT]( 📢 Sophos Join Derek Brink, VP and research guru from Aberdeen Strategy & Research, and Kristin Del Rosso, Field CTO, Public Sector, from Sophos as they guide you through the realm of newly proposed cyber incident reporting requirements. Buckle up for insights, tips, and all the know-how you need to prep like a pro. Don't miss out—let's conquer the cyber landscape together! [Save my seat »]( [How to fight long-game social engineering attacks]( [📅 May 16 | 1:00 PM CT]( 📢 KnowBe4 Join the charismatic Roger A. Grimes, Data-Driven Defense Evangelist at KnowBe4, as he unveils the secrets behind advanced long-game social engineering attack techniques. Brace yourself for an eye-opening experience as Roger navigates you through the twists and turns of cyber deception. [Save my seat »]( [Are you ready to level up your endpoint security?]( [📅 June 4 | 1:00 PM CT]( 📢 Datto Get ready for an insightful chat with Derek Brink, VP and Research Fellow at Aberdeen Strategy & Research, and JV Varma, VP of Product Management – Security Suite at Datto! We'll be diving into workplace challenges, user support tips, cyber risks, and shining a spotlight on Endpoint Detection and Response (EDR) tools. [Save my seat »]( [See more events »]( What else we've been reading this week: [The best business password managers for 2024]( PC Mag These top-rated password managers help you make sure employees are using strong passwords for work accounts. [Tekken 8 bot demolishes competition by spamming one button]( TechSpot Eddy's left kick combo can be surprisingly troublesome for beginners. [Watch a tech billionaire talk to his AI-generated clone]( Popular Science The deepfake double picks its nose in a very weird interview. [Apple’s earnings show that, yeah, it’s really time for some new iPads]( The Verge The services business continues to pick up the slack and set records during a slow phase for pretty much all of Apple’s hardware categories. [SK Hynix says high-end AI memory chips almost sold out through 2025]( TechXplore South Korean semiconductor giant SK Hynix said Friday its entire 2024 production of high-end memory chips was sold out and most of next year's line is gone too, reflecting the huge demand for cutting-edge AI hardware. Hot take of the week: Only maniacs go to sleep with socks on their feet at night. Do you agree? [Thumbs Up]( [Thumbs Down]( [LinkedIn]( [Twitter]( [Facebook]( This email was sent to {EMAIL} You are receiving this email because you are subscribed to Spiceworks Newsletter. 301 Congress Avenue, Suite 600, Austin, TX 78701 [www.spiceworks.com]( [UNSUBSCRIBE]( [COMMUNITY]( [PRIVACY POLICY](