E-news: Transform your digital experience with actionable analytics

[ ] Plus, increase profitability by 75% with a retention strategy [View this in your browser]( [ ] [Smart Insights]( [About]( [Membership]( [Contact Us]( [ ] [ ] [Learning Paths](www.smartinsights.com/learning-modules/review-digital-customer-experience-investment-%e2%80%8b/?utm_source=e-news&utm_medium=email&utm_campaign=jun23) [ ] [ ] [ ] [ ] 28th June 2023 Welcome to your last e-news of June, In the last few weeks we’ve been preparing your for the Google Analytics 4 deadline with some new free and premium resources. This week, we’ve got some useful tools you can use to turn your analytics into action, improve your user experience and drive more sales… Top companies are regularly boosting customer engagement through a user-friendly website experience. Our updated module, [improve customer experience,]( part of our [Google Analytics Learning Path,]( reveals how to review loyalty drivers and create and define a process for improving these. Start applying what you have learned in the above module with our [Customer Journey Mapping template.]( Here, you’ll get an insight into your buyers' behaviour and create a visual model to quickly identify any snags in your full digital experience. A 5% increase in customer retention can increase profitability by 75%, which means a proactive approach to retention is essential for your growth. Our [Business Pro Members]( are already achieving benchmarks like this with [our customer retention guide,]( which reveals some proven techniques to turn your customers into brand advocates. Remember, you can still get to grips with GA4 and master its new features by downloading our [new essential steps free guide.]( Have a great week! Dr. Dave Chaffey and the Smart Insights team [ ] [ ] [ ] [Bring more clients to your door in just 10 minutes a day]( Manage your online business presence with Semrush. ​​​Expand your digital footprint, monitor online reviews, and improve your business’s local rankings all in one platform—with Listing Management. [Check Local Listings]( [ ] [ ] [ ] [ ] [Recommended articles](#) [How to write an e-commerce marketing plan]( Thinking about your e-commerce marketing plan for 2024? Use the RACE Framework to create a focused and well-structured digital marketing strategy In today’s e-commerce business landscape, there is no room… - [Read the full article](. Posted 7 hours ago – [Trends and innovation]( [Revenue model options: 10 revenue generation techniques for digital businesses]( Posted 3 days ago – [Digital marketing software reviews]( [What is customer lifecycle marketing?]( Posted 5 days ago – [Best practice advice]( [What is always-on marketing?]( Posted 6 days ago – [Best practice advice]( [The RACE digital marketing audit checklist]( Posted 2 weeks ago [View all the latest articles]( [Smart Insights Expert Membership]( [Latest Premium Member Resources]( [Img_1] [Index of Smart Insights resources and editable templates]( [Img_1] [Online customer acquisition guide]( [Img_1] [Customer persona guide and template]( [Img_1] [Managing social media plan example template]( [Img_1] [Social media report template](www.smartinsights.com/guides/social-media-report-template/?utm_source=e-news&utm_medium=email&utm_campaign=jun23) [Learn more]( [ ] Resources [Free resources]( [Premium resources]( [Templates]( [Ebooks]( [Courses]( Membership [Member options]( [Member resources]( [Why join?]( [Support & FAQ]( [Team Membership]( Strategy [Plan]( [Reach]( [Act]( [Convert]( [Engage]( [ ] Follow Us [linkedin]( [fb]( [tw]( [instagram]( [rss]( This email from Smart Insights is permission-based; you agreed to receive it through opting in at [SmartInsights.com](. [Click here to unsubscribe](. Smart Insights (Marketing Intelligence) Ltd