Don't believe your own words? Your body will betray you

Don't believe your own words? Your body will betray you | practice (split each time) | Let life experiences guide speeches, interactions Created for {EMAIL} | [{NAME}]( at [{NAME}]( [For more relevant content - Update Your Profile]( | [Web Version]( January 17, 2024 CONNECT WITH SMARTBRIEF  [LinkedIn]( [Facebook]( [X]( [SmartBrief on Leadership]( Innovative Ideas. Ahead of the Curve. [SIGN UP]( ⋅ [SHARE](  [] Leading the Way [] [Don't believe your own words? Your body will betray you]( [Don't believe your own words? Your body will betray you]( (Koh Sze Kiat/Getty Images) Leaders say a lot of words, but their body language says much more depending on such aspects as posture, eye contact and whether or not they smile and other facial expressions, writes author and body language expert Carol Kinsey Goman, who recommends leaders think about the image they want their body to project. "Using body language to project leadership presence is no longer a 'nice-to-have' skill, but rather an essential ingredient that affects your ability to gain trust, create relationships, and, ultimately, drive results," Goman writes. Full Story: [Forbes (tiered subscription model)]( (1/16) [LinkedIn]( [X]( [Facebook]( [Email]( [] Put it into practice: In addition to body language, [leaders need to also pay attention to their voice tone and pitch](, speaking in a lower range to gain trust and avoiding talking in a monotone manner, Goman writes. "Body language reflects your internal state and reveals your true feelings, so you will always be the most convincing when you truly believe what you're saying." [] Smarter Communication [] [Let life experiences guide speeches, interactions]( [Let life experiences guide speeches, interactions]( (miakievy/Getty Images) Use the good and bad memories of your own experiences as a customer not only as fodder for presentation anecdotes but also to guide how you treat your company's customers. Ensure you've equipped all employees to do so because "your business's reputation is as strong as your least engaged employee," executive speech coach Patricia Fripp writes. Full Story: [Patricia Fripp]( (1/13) [LinkedIn]( [X]( [Facebook]( [Email]( [] Put it into practice: [Encourage every employee to imagine they're the boss]( and step up to kindly and helpfully interact with customers. "This means every team member, regardless of their role, contributes to the business's image and success," Fripp explains. [] [How powerful phrases can chill hot emotions at work]( Drama at work can be career-ending and contagious, so leaders must be prepared to lower the temperature quickly when emotions run hot, write leadership consultants Karin Hurt and David Dye. "I appreciate you sharing that with me," "I apologize" and "Here's what I'm hearing so far" are savvy, dial-it-down phrases to keep in mind. Full Story: [Let's Grow Leaders]( (1/15) [LinkedIn]( [X]( [Facebook]( [Email]( [] Put it into practice: Heated emotions [generally stem from feeling disrespected or threatened](or experiencing negative consequences or loss of control, Hurt and Dye write. Convey a sense of safety and trust to help de-escalate a situation. [] Smarter A.I. A weekly spotlight on how A.I. is affecting leadership [] - [What impact will AI have on businesses this year?]( Insider (1/16) [] - [As AI evolves, so should the team tasked with managing it]( Computerworld (1/16) [] - [How AI will improve recruiters' productivity]( Fortune (tiered subscription model) (1/12) Free eBooks and Resources Free eBooks and resources brought to you by our sponsors - [Nonverbal Communications Skills -- The 10 Skills You Need to Learn]( - [70+ Excel Keyboard Shortcuts for Windows (Free Cheat Sheet)]( - [Best Practices for Email Etiquette]( - [11 Habits That Will Give You A Complete And Successful Life]( - [Creating Positive Habits - The Ultimate Guide]( [] In Their Own Words [] [Giada De Laurentiis: Learn what you need to sweat over]( [Giada De Laurentiis: Learn what you need to sweat over]( De Laurentiis (David Livingston/Getty Images) Flexibility on the job and mentorship of employees is key to good leadership for Giada De Laurentiis, chef, author, TV personality and founder of Giadzy, who says she looks for ways to help her staff balance life and work and emphasizes collaboration and not sweating "the small stuff." "We need to start prioritizing what we really think we need to sweat over," De Laurentiis says. Full Story: [Fast Company (tiered subscription model)]( (1/13) [LinkedIn]( [X]( [Facebook]( [Email]( [] Daily Diversion [] [Hate broccoli? It could be because of social cues]( Hate broccoli? It could be because of social cues (Pixabay) Other people's facial expressions when eating specific foods could influence how much people like that food, according to a study in Frontiers in Psychology. Psychologists showed videos of people eating raw broccoli to more than 200 young women, whose preference for the vegetable fell when they saw negative expressions, while positive expressions had no effect. Full Story: [Earth]( (1/12) [LinkedIn]( [X]( [Facebook]( [Email]( [] SmartBreak: Question of the Day [] Billboard magazine's obit for Chuck Berry claims he invented rock and roll but it's disputed by others on this list. So, who was born first? [Vote]( [Chuck Berry]( [Vote]( [Fats Domino]( [Vote]( [Jerry Lee Lewis]( [Vote]( [Little Richard]( [] About The Editor [] Candace Chellew Candace Chellew Chellew I was the guest speaker at a spiritual community in Asheville, N.C., last Sunday, and afterward, I had a gentleman approach me and give me some excellent advice. Then, on Monday, I had a friend echo that same advice, so a more significant message was being sent to me from somewhere. On Sunday, I began my talk with a bit of self-effacing humor, thanking the group for indulging me while I "tortured" them for the next 20 minutes. The man who spoke to me told me he used to do the same thing until he realized that trying to set low expectations for your audience does nothing but harm your own self-confidence. "You were a joy to listen to," he told me. "Don't ever think you're torturing an audience." I thanked him for his feedback. Then, on Monday, I had coffee with a friend who also remarked about my stage presence, this time whenever I approached the mic to sing one of my songs. "It's like you apologize for being there," he said, referencing my body language when I got up to sing. "Own the stage!" Two body and literal language comments in as many days tell me I need to work on my leadership presence! [Carol Kinsey Goman's advice on projecting confidence in spoken and bodily language]( hit home for me. As I approach the stage, I will adjust my behavior to project confidence in my skills and talent. Have you considered how your body language and the words you say affect your leadership presence? Now might be a good time to ask for feedback from those you trust. If this newsletter helps you, please tell your colleagues, friends or anyone who can benefit. Forward them this email, or [send this link](. What topics do you see in your daily work that I should know about? Do you have praise? Criticism? [Drop me a note](mailto:candace.chellew@futurenet.com). And don't forget to send me photos of your pets, your office and where you spend your time off. [LinkedIn]( [X]( [Facebook]( [Email]( Sharing SmartBrief on Leadership with your network keeps the quality of content high and these newsletters free. Help Spread the Word [SHARE]( Or copy and share your personalized link: smartbrief.com/leadership/?referrerId=japnABMSAp [] [] Big things are best said, are almost always said, in small words. [Peggy Noonan](, columnist, Pulitzer Prize for Commentary recipient [LinkedIn]( [X]( [Facebook]( [Email](   SmartBrief publishes more than 200 free industry newsletters - [Browse our portfolio]( [Sign Up]( | [Update Profile]( | [Advertise with SmartBrief]( [Unsubscribe]( | [Privacy policy]( CONTACT US: [FEEDBACK](mailto:leadership@smartbrief.com) | [ADVERTISE](mailto:lengel@smartbrief.com) [SmartBrief Future]( SmartBrief, a division of Future US LLC © Full 7th Floor, 130 West 42nd Street, New York, NY, 10036