As a leader are you listening, or simply hearing?

As a leader are you listening, or simply hearing? | practice | Tapping the ramped-up power of fractional executives Created for {EMAIL} | [{NAME}]( at [{NAME}]( [For more relevant content - Update Your Profile]( | [Web Version]( September 25, 2023 CONNECT WITH SMARTBRIEF  [LinkedIn]( [Facebook]( [Twitter]( [SmartBrief on Leadership]( Innovative Ideas. Ahead of the Curve. [SIGN UP]( ⋅ [SHARE](  [] Leading the Way [] [As a leader are you listening, or simply hearing?]( As a leader are you listening, or simply hearing? (10'000 Hours/Getty Images) Practice a higher level of listening to others by giving them your full attention, approaching the conversation with empathy and respect and asking questions to clarify facts and deepen your understanding, writes Damon Lembi, the CEO of Learnit. "Superior listening builds trust, connects people, uncovers opportunities and accelerates decision-making," Lembi writes. Full Story: [Chief Executive]( (9/21) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Put it into practice: Get clarity on what another person is saying by using the "paraphrase sandwich" by rephrasing what you've heard, confirming your interpretation and then restating the idea, [Lembi writes](. "If you can express their thoughts more succinctly and clearly than they have, you help them make sense of their situation." News. Without Motives. That's 1440 Tired of getting your news from opinionated, biased news sources? Skip the opinions and get just the facts in a single, daily briefing. Find topics on politics, business, science, sports, culture, and more. [Join 1440 now!]( ADVERTISEMENT: [] SmartBrief on Leadership [] [Tapping the ramped-up power of fractional executives]( [Tapping the ramped-up power of fractional executives]( (Andrii Yalanskyi/500px/Getty Images) Fractional executives dedicate their expertise to a company for four to 20 hours a week, offering much-needed agility and cost-effectiveness, writes Won J. You, a design leader, educator and founder of WJY Studios. Won You outlines the multiple benefits, including better productivity and decision-making, and explains when a fractional executive might be a good fit for different types of companies. Full Story: [SmartBrief/Leadership]( (9/22) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Put it into practice: Considering a fractional executive? Determine [which role would lead to the best impact]( and whether short- or long-term is best. Research potential fractional leaders to ensure the needed experience -- and the right fit, Won You advises. [] Smarter Communication [] [Chill the battle of wills by knowing about 4 tendencies]( Employees often mystify colleagues, or even get at loggerheads, because they don't really understand each other's tendencies toward inner and outer expectations -- such as workers' different attitudes toward supposedly mandatory meetings, writes Gretchen Rubin, a podcaster and editor of the "Work Happy" newsletter. Watching to see whether a colleague tends to meet or resist can help you slot them into one of four tendencies -- Upholder, Questioner, Obliger and Rebel -- and recognizing where each colleague fits can allow smoother communication. Full Story: [LinkedIn]( (9/21) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Put it into practice: Handle the employee who has clear expectations, an Upholder, with vague time frames so they aren't as easily thrown off by changes. Present a different way of addressing questions to the Questioner, who always bogs down meetings with too many queries. Keep tabs on the Obliger, who is always eager but typically way behind. The Rebel who writes their own rules needs [freedom and space to solve challenges on their own](, Rubin explains. 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"It may take time to develop new habits and strategies, so don't be discouraged by setbacks," Keating advises. Full Story: [LeadToday]( (9/17) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Daily Diversion [] [When is $10,000 worth $480,000?]( A collector paid $480,000 for a $10,000 bill issued in 1934 -- but which had never been put into circulation -- breaking a September 2020 record of $384,000. Currency notes larger than $500 were rarely used, which led to their demise in 1969, leaving $100 bills as the largest in circulation. Full Story: [CNN]( (9/20) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] SmartBreak: Question of the Day [] Zhai Zhigang, in 2008, did something extraordinary and a first for a person from China. What was it? [Vote]( [Recipient of human brain chip]( [Vote]( [Solved pi to 70,000 digits]( [Vote]( [Did a spacewalk]( [Vote]( [Won the US Open of tennis]( [] Editor's Note [] [Summit to explore AI applications, implications]( [Summit to explore AI applications, implications]( SmartBrief's virtual AI Impact Summit on Sept. 27 and 28 will provide professionals across industries and business functions with insights into the current and future implications of artificial intelligence. The event features keynotes by Zack Kass from OpenAI and Mutale Nkonde of AI for the People, as well as a health care track featuring Liz Jensen, clinical director at Direct Supply Innovation & Technology Center @MSOE; Yosi Health co-founder and CEO Hari Prasad; Atalan Tech co-founder and CEO Tiffany Chan; and AdvaMed Executive Director Shaye Mandle. [Learn more]( and [register today](! [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] About The Editor [] Candace Chellew Candace Chellew Chellew We tend to remember the people who take time to truly listen to us, whether we are expressing concern, a new idea or a need for guidance or advice. Leaders can become better listeners in various ways, as outlined by [Damon Lembi, the CEO of Learnit](. Knowing the preferred communication and work styles of your team can also improve your team's efficiency, cohesion and productivity. [According]([to Gretchen Rubin](, that means getting to know your staff's four different personality tendencies and adjusting your message accordingly. If this newsletter helps you, please tell your colleagues, friends or anyone who can benefit. Forward them this email, or [send this link](. What topics do you see in your daily work that I should know about? Do you have praise? Criticism? [Drop me a note](mailto:candace.chellew@futurenet.com). And don't forget to send me photos of your pets, your office and where you spend your time off. [LinkedIn]( [Twitter]( [Facebook]( [Email]( Sharing SmartBrief on Leadership with your network keeps the quality of content high and these newsletters free. Help Spread the Word [SHARE]( Or copy and share your personalized link: smartbrief.com/leadership/?referrerId=japnABMSAp [] [] But luxury has never appealed to me, I like simple things, books, being alone, or with somebody who understands. [Daphne du Maurier](, writer [LinkedIn]( [Twitter]( [Facebook]( [Email](   SmartBrief publishes more than 200 free industry newsletters - [Browse our portfolio]( [Sign Up]( | [Update Profile]( | [Advertise with SmartBrief]( [Unsubscribe]( | [Privacy policy]( CONTACT US: [FEEDBACK](mailto:leadership@smartbrief.com) | [ADVERTISE](mailto:lengel@smartbrief.com) SmartBrief, a division of Future US LLC © Full 7th Floor, 130 West 42nd Street, New York, NY, 10036