Be certain about your team when uncertainty arises

Be certain about your team when uncertainty arises | practice | Words are powerful, but so is your body language Created for {EMAIL} | [{NAME}]( at [{NAME}]( [For more relevant content - Update Your Profile]( | [Web Version]( June 23, 2023 CONNECT WITH SMARTBRIEF  [LinkedIn]( [Facebook]( [Twitter]( [SmartBrief on Leadership]( Innovative Ideas. Ahead of the Curve. [SIGN UP]( ⋅ [SHARE](  [] Leading the Way [] [Be certain about your team when uncertainty arises]( [Be certain about your team when uncertainty arises]( (Pixabay) Leadership teams that are inclusive, able to communicate openly and honestly with each other and have a consistent focus on reimagining business models will succeed in uncertain times, writes Tim Ryan, the US chair and senior partner of PwC and the founder of the Trust Leadership Institute. "Leading companies are constantly challenging themselves and use objectivity to both drive performance, keep the competition in the rearview mirror and shareholder activists at bay," Ryan writes. Full Story: [Harvard Business Review (tiered subscription model)]( (6/22) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Put it into practice: Creating a "company-first" culture is also key for leadership teams to thrive in uncertain times, [Ryan notes](, along with the ability to delegate so executives can "focus on the hard stuff." [] Smarter Communication [] [Words are powerful, but so is your body language]( [Words are powerful, but so is your body language]( (Pixabay) If you have a habit of crossing your arms, fidgeting, not making eye contact or slumping your shoulders while interacting with your team, your body language may be communicating disinterest, nervousness or lack of confidence, writes Lolly Daskal. "To improve your nonverbal communication, try to focus on being still and present in your body. This can help you to appear more confident and in control," Daskal recommends. Full Story: [Lolly Daskal]( (6/22) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Put it into practice: Put some time in to practice your facial expressions, because if they don't match your words, it can be confusing for your team and may cause them to lose confidence in your leadership, [Daskal notes](. [] [When faced with criticism, use the broken-record approach]( If you have a colleague or direct report who unleashes a barrage of criticism and excuses when confronted with poor work or a disruptive behavior, keep stating the goal of your conversation, acknowledge their upset and set a different time to talk if the conversation goes in circles, writes Liz Kislik. "It may seem quite harsh to use this broken-record approach, but the point is to show that you are not overwhelmed by their spewing and that you can maintain focus on the point of the difficult conversation you're trying to have," Kislik writes. Full Story: [Liz Kislik Associates]( (6/20) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Put it into practice: If you're dealing with a disruptive direct report, you'll need to be more directive, [Kislik notes](. If it's a colleague you may need to take the matter to your boss or human resources to solve the conflict. [] Smarter Strategy [] - [10 steps to hone your strategic thinking skills]( LeadToday (6/22) [] - [Why the CHRO should play an integral role in strategy]( StrategicCHRO360 (6/21) [] - [5 ways established companies can disrupt themselves]( McKinsey (6/21) Free eBooks and Resources Free eBooks and resources brought to you by our sponsors - [2023 State of B2B Content Consumption and Demand Report for Marketers]( - [Best Practices for Email Etiquette]( - [70+ Excel Keyboard Shortcuts for Windows (Free Cheat Sheet)]( - [Creating Positive Habits - The Ultimate Guide]( [] Smarter Living Get your mind and body right each Friday [] [Take time now to appreciate even small luxuries]( Small, everyday luxuries such as enjoying good food, deep conversation, a walk in nature or a day trip can do a lot to boost your mood and help you avoid burnout, writes Gretchen Rubin. "We need to remind ourselves how much we love the view from our big window, or how much we appreciate the convenience of our electric kettle, so we won't take everyday luxuries for granted," Rubin writes. Full Story: [Gretchen Rubin]( (6/21) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Daily Diversion [] [What it takes to be on the USDA's Beagle Brigade]( [What it takes to be on the USDA's Beagle Brigade]( (Pixabay) The USDA established the "Beagle Brigade" in 1984 at Los Angeles International Airport, and now around 185 teams of trained beagles and other dogs detect plants and animal products in luggage arriving on international flights as well as at warehouses, mail facilities and international points of entry. Most of the dogs have been rescued from shelters in and near Atlanta, and trainers look for food-driven dogs with even temperaments that can detect five basic scents. 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If this newsletter helps you, please tell your colleagues, friends or anyone who can benefit. Forward them this email, or [send this link](. What topics do you see in your daily work that I should know about? Do you have praise? Criticism? [Drop me a note](mailto:candace.chellew@futurenet.com). And don't forget to send me photos of your pets, your office and where you spend your time off. [LinkedIn]( [Twitter]( [Facebook]( [Email]( Sharing SmartBrief on Leadership with your network keeps the quality of content high and these newsletters free. Help Spread the Word [SHARE]( Or copy and share your personalized link: smartbrief.com/leadership/?referrerId=japnABMSAp [] [] Who Said It? I look forward to growing old and wise and audacious. 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