Do you have the right kind of self-confidence?

Examine these 3 things to root out workplace toxicity | practice | Do you have the right kind of self-confidence? Created for {EMAIL} | [{NAME}]( at [{NAME}]( [For more relevant content - Update Your Profile]( | [Web Version]( April 18, 2023 CONNECT WITH SMARTBRIEF  [LinkedIn]( [Facebook]( [Twitter]( [SmartBrief on Leadership]( Innovative Ideas. Ahead of the Curve. [SIGN UP]( ⋅ [SHARE]( ADVERTISEMENT Leading the Way [] [Examine these 3 things to root out workplace toxicity]( [Examine these 3 things to root out workplace toxicity]( (John M Lund Photography Inc/Getty Images) Root out toxicity in your organization by pinpointing where misbehavior could be tied to corporate policies, whether teams foster a sense of belonging and what mixed signals you may be sending as a leader, writes Jennifer V. Miller. "Leaders who are aware of potential toxic behaviors in themselves as well as unhealthy systems and practices in their organizations can head off the damaging effects of employee stress, turnover and apathy," Miller notes. Full Story: [The People Equation blog]( (4/17) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Put it into practice: Research shows senior leaders and immediate supervisors are often the source of much of the toxicity in the workplace. You may want to begin by assessing your own toxicity level before moving up the chain to team and corporate cultural problems, [Miller advises](. Harvard Online Leadership Courses Learn More. Earn More. Flexible, 100% online certificate courses that help you develop the leadership and management skills to get things done and bring out the best in your team, whether you're an aspiring, new, or seasoned leader. [View Certificate Courses.]( ADVERTISEMENT: [] SmartBrief on Leadership [] [Do you have the right kind of self-confidence?]( [Do you have the right kind of self-confidence?]( (akindo/Getty Images) Self-confidence in a leader doesn't mean throwing your weight around but is more about "humility, respect and honest self-evaluation," executive coach Joel Garfinkle writes. Five ways to practice the right kind of self-confidence include embracing personal development and motivating others. Full Story: [SmartBrief/Leadership]( (4/17) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Put it into practice: Dedicate yourself consistently and continuously to "your values, goals and personal self-worth," [writes Garfinkle](, which will help improve the working environment and allow you to build trusting relationships with colleagues. Part of that includes working to view failures as opportunities to learn and grow. [] [Read more]( from Joel Garfinkle on SmartBrief on Leadership [Sustainable Air Travel with American Airlines]( Join us with American Airlines' vice president of sustainability Jill Blickstein to learn how numerous initiatives have been put in place to help reduce the company's carbon footprint. Jill explains how the latest advancements in aviation fuel and AI technology are making sustainable air travel a reality. [Listen now](. ADVERTISEMENT [] Smarter Communication [] [Write a "tough love note" to ease an uneasy conversation]( Putting the bare bones of difficult feedback in writing and providing it to the person 24 hours or more ahead of a chat gives both of you time to absorb the issue, avoid knee-jerk reactions and, ideally, defuse emotions, Jim VandeHei, co-founder and CEO of Axios, suggests. Writing it "lets the focus be on the problem -- not the instant reaction," and the follow-up meeting in person allows you to learn about any unknowns or blind spots you may have, VandeHei explains. Full Story: [Axios]( (4/13) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Put it into practice: Be precise, remain firm, avoid judging or psychoanalyzing, and give them hope. The formula VandeHei uses for such discussions includes [a few other crucial steps](. [] Smarter Strategy [] - [6 ways to effectively engage company stakeholders]( People Development Network (4/16) [] - [Use incremental goals, not big visions, to motivate your team]( NOBL Academy (4/16) [] - [6 strategies to build a unified company culture]( Leadership Now (4/14) [] SmartPulse [] When you see someone about to make a mistake, but it's not in your area of responsibility, what do you do? Offer unsolicited advice and tell them immediately about their upcoming error 33.90% Ask if you can provide guidance and not say anything if they say "no" 53.13% Stand by quietly and let them learn from their mistakes 12.97% [] (239 responses) [] Is your assistance welcome? It's easy to want to jump in and help someone when you think they're about to make a mistake. Many of you (34%) report doing that without asking if you can offer a perspective before sharing your thoughts. Other than a safety issue or other case of possible harm, pause for a moment and see if the person is open to your assistance. Sometimes your help isn't welcome. Sometimes you don't have context on why they're doing something a certain way. Sometimes it's a matter of preference for how they're going to do something. If it's not in your area of responsibility, it's worth a quick "I think something is about to go wrong. Would you mind if I offered some thoughts?" before sharing your perspective. The vast majority of the time, your input will be welcome. You'll also be showing respect to that person and avoid possibly branding yourself as a know-it-all or someone who butts in. For those who don't say anything and let people learn from mistakes, consider how you'd feel if someone let you walk into a mistake without trying to warn you. Do you really want to be on the end of the "why didn't you tell me before I made the mistake?" conversation after things go sideways? -- Mike Figliuolo is managing director of [thoughtLEADERS](, which includes TITAN -- the firm's e-learning platform. Previously, he worked at McKinsey & Co., Capital One and Scotts Miracle-Gro. He is a West Point graduate and author of three leadership books: ["One Piece of Paper,"]( ["Lead Inside the Box"]( and ["The Elegant Pitch."]( [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Which of these approaches best describes how you develop your people? [Vote]( [I'm a coach: I guide them to coming up with their own answers]( [Vote]( [I'm a mentor: I share my experiences so they can learn from them]( [Vote]( [I'm a trainer: I walk them through skills step by step to help them grow]( [Vote]( [I'm a manager: I tell them the task and standards and correct as needed]( [Vote]( [I don't use any of these approaches]( [] In Their Own Words [] [Google CEO voices concern over future of AI]( [Google CEO voices concern over future of AI]( Pichai (NurPhoto/Getty Images) Google CEO Sundar Pichai says societal institutions might not be ready for the looming artificial intelligence revolution, but people are taking notice and voicing concerns about how the technology could be misused. "How do you develop AI systems that are aligned to human values -- and including -- morality? This is why I think the development of this needs to include not just engineers, but social scientists, ethicists, philosophers, and so on," Pichai says. Full Story: [CBS News]( (4/16) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Daily Diversion [] [Could your next fortune cookie be written by ChatGPT?]( [Could your next fortune cookie be written by ChatGPT?]( (Pixabay) OpenFortune, a company that creates the printed fortunes that are slipped into fortune cookies at restaurants around the country, is addressing customers' concerns about the lack of new fortunes by asking ChatGPT to come up with new words of wisdom. Some of the AI-generated fortunes include, "A harmonious melody will soon drift into your world, guiding you to dance with destiny," and, "You will soon have a delightful encounter with a stranger who will add a pinch of spice to your life's recipe." Full Story: [Restaurant Business]( (4/7) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] SmartBreak: Question of the Day [] On Conan O'Brien's ([b. April 18, 1963]() talk show, actor Paul Rudd would prank Conan by previewing a clip from a film he wasn't in. What film? Check your answer [here](. [Vote]( [Ant-Man]( [Vote]( [Iron Man]( [Vote]( [Mac and Me]( [Vote]( [The NeverEnding Story]( [] About The Editor [] Candace Chellew Candace Chellew Candace Chellew "Good leaders climb the ranks because of their skills at lower levels; believe in yourself and your body of knowledge," [writes executive coach Joel Garfinkle in today's issue](. I think this is a key piece of advice on becoming more self-confident as a leader, especially for female managers like myself. We're told to be more confident, but when we assert ourselves and speak from our "body of knowledge," we are often chastised for being too forward. Or we are talked over. Or we are ignored. The key for women, especially, to feel confident in the workplace comes down to psychological safety. We need to know that we will be supported when we speak, seen when we participate and validated when our ideas are put into play and bring good results. It's one thing to have confidence in yourself, it's another to have confidence in those around you to support and respect you when you do put yourself out there. Are you, as a leader or manager, creating the safety needed for everyone to be confident enough to speak up and contribute? If this newsletter helps you, please tell your colleagues, friends or anyone who can benefit. Forward them this email, or [send this link](. What topics do you see in your daily work that I should know about? Do you have praise? Criticism? [Drop me a note](mailto:candace.chellew@futurenet.com). And don't forget to send me photos of your pets, your office and where you spend your time off. [LinkedIn]( [Twitter]( [Facebook]( [Email]( Sharing SmartBrief on Leadership with your network keeps the quality of content high and these newsletters free. Help Spread the Word [SHARE]( Or copy and share your personalized link: smartbrief.com/leadership/?referrerId=japnABMSAp [] [] One wishes to be a voice that makes a difference: some reparation to get the flow going in a different direction. [Michael Roberts](, writer, editor, designer, artist, photographer 1947-2023 [LinkedIn]( [Twitter]( [Facebook]( [Email](   SmartBrief publishes more than 200 free industry newsletters - [Browse our portfolio]( [Sign Up]( | [Update Profile]( | [Advertise with SmartBrief]( [Unsubscribe]( | [Privacy policy]( CONTACT US: [FEEDBACK](mailto:leadership@smartbrief.com) | [ADVERTISE](mailto:lengel@smartbrief.com) SmartBrief, a division of Future US LLC © Full 7th Floor, 130 West 42nd Street, New York, NY, 10036