How Shake Shack's Sarah Rambert puts people first | Chipotle general manager believes in honesty, hard work | Improve your leadership through curiosity and novelty
Created for {EMAIL} | [Web Version]( April 13, 2023
CONNECT WITH NEXTUP β[LinkedIn](β[Facebook](β[Twitter](β[Tik tok]( [NEW SmartBrief]( Gender equity news from NextUp, Advancing All Women in Business [SIGN UP]( β
[SHARE]( ADVERTISEMENT Top of the week
[] [How Shake Shack's Sarah Rambert puts people first](
[How Shake Shack's Sarah Rambert puts people first]( (Noam Galai/Getty Images)
Sarah Rambert, a Shake Shack general manager in New York City, finds interacting with people from all walks of life to be a big factor in her continued success and love for her job. Rambert helped start New York City's Women's Leadership group and has supported and trained three other employees to become general managers. Full Story: [Nation's Restaurant News (free registration)]( (4/11)
[LinkedIn]( [Twitter]( [Facebook]( [Email]( Harvard Online Leadership Courses
Learn More. Earn More. Flexible, 100% online certificate courses that help you develop the leadership and management skills to get things done and bring out the best in your team, whether you're an aspiring, new, or seasoned leader. [View Certificate Courses.]( ADVERTISEMENT: [] Today's leadership
[] [Chipotle general manager believes in honesty, hard work](
Cheyenne Wright has risen through the ranks at Chipotle Mexican Grill to become a general manager and is always looking for ways to take the next step up in her career with an eager, honest approach. "I listen to what my team has to say, take the feedback and give it back to them," said Wright, who is one of 25 restaurant general managers featured on the [2023 Power List]( compiled by Nation's Restaurant News. "It's a never-ending process of getting better." Full Story: [Nation's Restaurant News (free registration)]( (4/11)
[LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [Improve your leadership through curiosity and novelty](
Seek diverse opinions, learn new skills and experiment with different approaches to disrupt how you've always done things as a leader and create new possibilities, write Jefferson Yu-Jen Chen and Anne Duggan, co-authors of "Courageous Invitations." "By embracing a mindset of curiosity and exploration, you can uncover new insights and opportunities that you might have otherwise missed," they write. Full Story: [CEOWorld Magazine]( (4/11)
[LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [What leadership looks like when you're an "outsider"](
When you're in a leadership role as an outsider, whether that refers to nationality, gender, sexuality or race, it's possible to stay true to yourself while still adapting to an unfamiliar environment and culture, write Ria Iyengar and Ailidh Smylie. Being open to new perspectives, remaining humble and maintaining solid self-awareness will allow leaders to strike the right balance, Iyengar and Smylie write. Full Story: [Fast Company (tiered subscription model)]( (4/7)
[LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [Goldie Chan: 5 steps to B2B ambassador success](
Goldie Chan, social media expert and CEO of Warm Robots, sets a five-step plan for business-to-business marketers to develop a successful brand ambassador program. Chan explains strategic planning, choosing the right advocates, inspiring with the best value proposition, supporting influencers and tracking return on investment. Full Story: [Forbes (tiered subscription model)]( (4/11)
[LinkedIn]( [Twitter]( [Facebook]( [Email]( Webinar: "Counterfeiting Brands Across Borders & Beyond"
Join a compelling conversation featuring experts from U.S. Customs and Border Protection and the Consumer Brands Association about the current state of counterfeiting and what manufacturers, retailers and shoppers can do to stay safe. [Register Now for this April 27, 2pm EDT webinar.]( ADVERTISEMENT: [] Read the latest from SmartBrief
[] -
[Good decisions involve emotional, moral intelligence]( SmartBrief/Leadership (4/12)
[] -
[When's the last time you were your company's customer?]( SmartBrief/Leadership (4/10)
[] -
[Boost employee performance by creating a place to thrive]( SmartBrief/Leadership (4/5) [] Diversity & Inclusion Trends
[] [More employers offering paid time off for miscarriages](
Liberty Mutual, Goldman Sachs, Pinterest and Mintz are among a growing number of employers offering paid time off to employees who go through miscarriages, say executives, who point out the benefit not only supports employees' wellbeing, but also helps with recruitment and retention. "By including it in employer policies, it gives the employee one less thing to worry about during an incredibly stressful and emotional time," says Maria Trapenasso, human capital solutions national practice leader at benefits consultant NFP. Full Story: [Society for Human Resource Management (tiered subscription model)]( (4/6)
[LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [Use of DEI consultants declines, survey funds](
An HR Dive survey of HR leaders found the percentage of those using diversity and inclusion consultants dropped from 12% in 2022 to 10% in 2023 as employers cut back on diversity, equity and inclusion costs. "I think on the whole, the trend that we've been seeing is that often DEI leaders are being asked to do more with less," says Crystal Styron, senior principal at Gartner. Full Story: [HR Dive]( (4/11)
[LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [Why DEI leaders should focus on recruitment managers](
Diversity, equity and inclusion leaders should have a close working relationship with hiring managers to ensure they understand the best recruitment practices for achieving diversity goals, DEI leaders and consultants say. "It's the talent acquisition advisor that is the one-on-one with the hiring manager, shepherding them through the process," says Celeste Warren, vice president of the global diversity and inclusion center of excellence at Merck, which has DEI and hiring teams meet annually and quarterly to talk about objectives, strategy, progress and recruiting events. Full Story: [Senior Executive]( (4/11)
[LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [] Even the best of ideas, carried to extremes, can deteriorate into absurdity.
[Mimi Sheraton](,
restaurant critic, food writer
1926-2023 [LinkedIn]( [Twitter]( [Facebook]( [Email]( LEARN MORE ABOUT NEXTUPβ’:
[About Us]( | [Events]( | [Regions]( | [Partners]( | [Learning](
Β SmartBrief publishes more than 200 free industry newsletters - [Browse our portfolio](
[Sign Up]( | [Update Profile]( | [Advertise with SmartBrief](
[Unsubscribe]( | [Privacy policy](
CONTACT US: [FEEDBACK](mailto:nextup@smartbrief.com) | [ADVERTISE](mailto:cwarne@smartbrief.com)
SmartBrief, a division of Future US LLC Β©
Full 7th Floor, 130 West 42nd Street, New York, NY, 10036