3 ways to quell conflict with a boss or team member

Stress rusting you from the inside out? Here's what to do | practice | 3 ways to quell conflict with a boss or team member Created for {EMAIL} | [{NAME}]( at [{NAME}]( [For more relevant content - Update Your Profile]( | [Web Version]( March 7, 2023 CONNECT WITH SMARTBRIEF  [LinkedIn]( [Facebook]( [Twitter]( [SmartBrief on Leadership]( Innovative Ideas. Ahead of the Curve. [SIGN UP]( ⋅ [SHARE]( ADVERTISEMENT Leading the Way [] [Stress rusting you from the inside out? Here's what to do]( [Stress rusting you from the inside out? Here's what to do]( (Olegsnow/Getty Images) If the job you used to love now feels exhausting, and you've lost your sense of purpose and passion, you could be suffering from what professor and author Teena Clouston calls "rust-out," which is a "persistent feeling of emotional weariness and loss of interest," writes Josee Ng. Creating a culture that emphasizes a shared sense of purpose that prioritizes the quality of work over its quantity and provides opportunities to learn new skills, writes Peakon co-founder Phil Chambers, can go a long way to preventing both burnout and "rust-out." Full Story: [Glam]( (3/3), [Quartz]( (3/3) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Put it into practice: Be alert to the signs of stress, both in yourself and your direct reports, Chambers advises. Give your managers the power to help employees who are burning or rusting out and set the example by taking time off or using hybrid or flexible work arrangements for yourself. 10 ESG market themes as plans become action in 2023 Barclays Research analysts expect investors, corporates and sovereigns to act on ESG commitments this year, driven by regulatory compliance, climate adaption and labour relations. [Read more.]( ADVERTISEMENT: [] SmartBrief on Leadership [] [3 ways to quell conflict with a boss or team member]( [3 ways to quell conflict with a boss or team member]( (FTiare/Getty Images) Dealing with disruptive team members, whether it's a top performer, a boss or a peer requires specific actions including addressing the behavior as a performance issue, setting boundaries and having clear expectations, writes Marlene Chism. "With the right support and tools, conflict offers an opportunity to increase communication, clarity and connection," Chism writes. Full Story: [SmartBrief/Leadership]( (3/6) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Put it into practice: Top-performing team members are often the source of disruption since their behavior isn't usually treated as a performance issue -- but should be, Chism writes. "This cultural shift won't happen without top leaders making a tough decision that's written into policy," Chism notes. [] [Read more]( from Marlene Chism on SmartBrief on Leadership [] Smarter Communication [] [The boss broke a promise? Do this to keep your integrity]( When your boss changes direction and breaks promises to your direct reports, you can maintain your credibility by showing empathy to them, and to your boss, and letting your people know what steps you're taking and remaining optimistic as you tell them what they need to know, writes Dan Rockwell. "Give information to people who need it, not the whole team," Rockwell writes. Full Story: [Leadership Freak]( (3/6) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Put it into practice: Don't downplay the challenges that your team may be facing and don't throw them under the bus, either. "You lose credibility when teams feel like sacrificial lambs," Rockwell writes. Free eBooks and Resources Free eBooks and resources brought to you by our sponsors - [Tips & Tricks Guide - Microsoft Windows 11]( - [Career Planning Tips]( - [25 Cryptocurrencies You Should Know About]( - [Nonverbal Communications Skills – The 10 Skills You Need to Learn]( - [How Technology Can Help You Get a Good Night's Sleep]( [] Smarter Strategy [] - [How boards can guide companies through CEO transitions]( Fortune (tiered subscription model) (3/3) [] - [Use design thinking when your environment is rapidly changing]( McKinsey (3/6) [] - [Is capitalism really in crisis?]( Forbes (tiered subscription model) (3/3) [] SmartPulse [] How effective is your manager at creating a meeting environment where everyone is comfortable participating? They're great at it. They create space for everyone to participate comfortably 27.16% They're good at it. They create some space but tend to drive the discussion 24.51% They're OK at it. They drive most of the discussion and get some input 19.20% They're not good at it. They drive the discussion and don't solicit much input 16.55% They're bad at it. They dominate the discussion and no one feels comfortable joining in 12.58% [] Create the space. Forty-eight percent of you report that your manager doesn't do a great job of creating space for discussion. They just drive the conversation to get to their own chosen endpoint. That likely feels frustrating and unfulfilling for their team members. Now the real question -- how would your team members answer this question about you? Seeing how easy it is for your managers to miss the mark on this one, it's not a stretch to think that you might demonstrate some of the same behaviors. Be honest with yourself. Keep track of how much you talk during a meeting and how much others participate. Look at the balance of what you say. Do you make more statements or ask more questions? That's a good indicator of how inviting your environment is. Get input from others. You hired them because they're smart. They stay because they feel like they contribute and have an impact. Create that space for them to do so. -- Mike Figliuolo is managing director of [thoughtLEADERS](, which includes TITAN -- the firm's e-learning platform. Previously, he worked at McKinsey & Co., Capital One and Scotts Miracle-Gro. He is a West Point graduate and author of three leadership books: ["One Piece of Paper,"]( ["Lead Inside the Box"]( and ["The Elegant Pitch."]( [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] POLL QUESTION: What would your team members say is your greatest strength? [Vote]( [Your inspirational leadership]( [Vote]( [Your ability to develop their skills]( [Vote]( [Your strategic vision and ability to innovate]( [Vote]( [Your decisiveness]( [Vote]( [Your caring, empathy and compassion]( [Vote]( [Your ability to influence others]( [Vote]( [Something else]( [] In Their Own Words [] [Roose: AI may be creepy, so we must adjust accordingly]( After a disconcerting conversation last month with Microsoft's new AI-powered Bing search engine, New York Times tech columnist Kevin Roose says there are still positive uses for the technology including everything from automating menial tasks to helping doctors make diagnoses. "And at some point, there will be a vague tipping point where more of the things that we do on a daily basis are areas like chess where we will always be beaten by AI. And then our role has to shift," Roose says. Full Story: [Next Big Idea Club Magazine]( (3/4) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Daily Diversion [] [Handbag strap serves as a lasso to reel in lost sheep]( British bus driver Martine Patey says she used the strap on her handbag as a lasso to capture a wayward sheep she spotted at the start of her route recently, putting the frightened animal aboard her bus until she spotted a local farmer looking to fetch it. The rescue mission didn't delay Patey, making her only one minute late to start her route. Full Story: [United Press International]( (3/3) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] SmartBreak: Question of the Day [] [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] About The Editor [] Candace Chellew Candace Chellew Candace Chellew [Broken promises]( by higher-ups, [conflict within your team]( and even the idea that [artificial intelligence could one day take your job]( is just about enough for any of us to begin to "[rust out](" and lose our sense of purpose and motivation for our job. I get it. There are days I wonder just when that AI-bot will curate and write newsletters and then where will I be? What purpose will I be able to serve in that environment? Without a feeling that we're serving something larger than ourselves, it's easy to lose sight of the contribution we're making. Leaders can solve this dilemma by making it clear how employees are affecting not just the bottom line, but the larger, more altruistic goal of a company to make the world a better place for all of us. [Phil Chambers suggests]( we do that by creating a more compassionate and purposeful culture that makes everyone feel valued, no matter their place in the company hierarchy. What does your company do to make you feel valued? What more could it be doing? How best can you communicate your needs to those who can help make those changes? These are questions worth reflecting on before you begin to feel that "rust out" within yourself. If this newsletter helps you, please tell your colleagues, friends or anyone who can benefit. Forward them this email, or [send this link](. What topics do you see in your daily work that I should know about? Do you have praise? Criticism? [Drop me a note](mailto:candace.chellew@futurenet.com). And don't forget to send me photos of your pets, your office and where you spend your time off. [LinkedIn]( [Twitter]( [Facebook]( [Email]( Sharing SmartBrief on Leadership with your network keeps the quality of content high and these newsletters free. Help Spread the Word [SHARE]( Or copy and share your personalized link: smartbrief.com/leadership/?referrerId=japnABMSAp [] [] To live is more than just to sustain life -- it is to enrich, and be enriched by, life. [Shashi Tharoor](, politician, writer, diplomat [LinkedIn]( [Twitter]( [Facebook]( [Email](   SmartBrief publishes more than 200 free industry newsletters - [Browse our portfolio]( [Sign Up]( | [Update Profile]( | [Advertise with SmartBrief]( [Unsubscribe]( | [Privacy policy]( CONTACT US: [FEEDBACK](mailto:leadership@smartbrief.com) | [ADVERTISE](mailto:lengel@smartbrief.com) SmartBrief, a division of Future US LLC © Full 7th Floor, 130 West 42nd Street, New York, NY, 10036