A surprising tactic to neutralize workplace conflicts

A surprising tactic to neutralize workplace conflicts | Why students are key to diversifying the tech workforce | Use these questions to align strategy and tactics Created for {EMAIL} | [{NAME}]( at [{NAME}]( [For more relevant content - Update Your Profile]( | [Web Version]( September 14, 2022 CONNECT WITH SMARTBRIEF  [LinkedIn]( [Facebook]( [Twitter]( [SmartBrief on Leadership]( Innovative Ideas. Ahead of the Curve. [SIGN UP]( ⋅ [SHARE](  [] Leading Edge [] [A surprising tactic to neutralize workplace conflicts]( One way to work with difficult colleagues is to think about what they were like when they were younger, allowing you to be more compassionate and generous toward them and opening up an avenue to collaborate more effectively, writes Liz Kislik. "But this technique is not about treating the person like a child: if you trivialize them or infantilize them, it will not work at all," Kislik writes. Full Story: [Liz Kislik Associates]( (9/13) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [Why students are key to diversifying the tech workforce]( The tech industry can become more diverse over time if children are encouraged to pursue their tech interests and companies partner with schools and universities to recruit from a broader talent pool, writes Genia Wilbourn, senior vice president of Verizon Business Group's business customer operations. "Instilling these values and raising a new generation of tech savvy youth -- regardless of race, gender or demographics -- need to start as early as possible to be truly successful," Wilbourn writes. Full Story: [SmartBrief/Leadership]( (9/13) [LinkedIn]( [Twitter]( [Facebook]( [Email]( PGIM's Megatrends360° Discover the forces reshaping global markets and impacting long-term investors with deep insights drawn from global investment professionals, academics, and policymakers. Search and sort by theme, asset class, and region. [Learn more.]( ADVERTISEMENT: [] Strategic Management [] [Use these questions to align strategy and tactics]( Focusing solely on long-term strategy might make you overlook important short-term challenges, while concentrating only on tactics can leave your organization without a clear sense of direction, writes David Dye. Dye offers several questions leaders can ask to make sure they have both strategy and tactics in balance, including queries about the team's purpose and how success will benefit customers. Full Story: [Let's Grow Leaders]( (9/12) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Smarter Communication [] [5 steps to get managers on board with strategic changes]( Get managers on board with new goals by clearly laying them out, asking for feedback without becoming defensive, taking their ideas into consideration and asking them which objectives their team can help accomplish, writes Chris McChesney, global practice leader of execution for FranklinCovey. "To get the commitment of your managers who don't see eye to eye with you, you will need to trade being 'persuasive' for being 'transparent,' 'understanding' and 'involving,' " McChesney writes. Full Story: [Chief Executive]( (9/13) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [Ask these 3 questions when a crisis arises]( Leaders are more effective during a crisis when they are listening to diverse voices from the boardroom to the front line and using that input to improve communication across the board, write Erika James, dean of the Wharton School of the University of Pennsylvania, and Lynn Perry Wooten, president of Simmons University. "How you fare in the next crisis, whether you fail to contain the damage or realize the opportunities to emerge more resilient than before, will depend on the agency of your leadership," they write. Full Story: [Harvard Business Review (tiered subscription model)]( (9/13) [LinkedIn]( [Twitter]( [Facebook]( [Email]( Free eBooks and Resources Free eBooks and resources brought to you by our sponsors - [The 10 Key Organizational Skills Needed at Work]( - [How Technology Can help You Get a Good Night’s Sleep]( - [How to Become a Subject Matter Expert in Your Field]( - [10 Ways to Gain New Skills]( - [Why & How to Take a Sabbatical from Work]( [] In Their Own Words [] [Diversity and the future of business]( Diversity "is one of our greatest strengths as a country," says The Business Roundtable's Jonay Holkins, who talks about how the organization is working to further diversity initiatives and discusses the changing demographics of the business world. "It will be necessary for companies to support a diverse workforce and implement inclusive growth strategies as part of their business models," Holkins says. Full Story: [Forbes (tiered subscription model)]( (9/12) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Daily Diversion [] [Intricate butter sculptures are for seeing and eating]( Minnesota State Fair sculptor Gerry Kulzer stands inside a refrigerated room while carving out lifelike figures in a large slab of butter, following a long tradition of butter sculpting that is also practiced in places such as Tibet. Kulzer uses a butcher knife, a wood knife and other tools to carve with precision and says the finished products may be displayed for awhile but often end up slathered on bread or donated to food pantries. Full Story: [Atlas Obscura]( (9/12) [LinkedIn]( [Twitter]( [Facebook]( [Email]( Sharing SmartBrief on Leadership with your network keeps the quality of content high and these newsletters free. Help Spread the Word [SHARE]( Or copy and share your personalized link: smartbrief.com/leadership/?referrerId=japnABMSAp [] [] So long as I have questions to which there are no answers, I shall go on writing. [Clarice Lispector](, writer [LinkedIn]( [Twitter]( [Facebook]( [Email](   SmartBrief publishes more than 200 free industry newsletters - [Browse our portfolio]( [Sign Up]( | [Update Profile]( | [Advertise with SmartBrief]( [Unsubscribe]( | [Privacy policy]( CONTACT US: [FEEDBACK](mailto:leadership@smartbrief.com) | [ADVERTISE](mailto:lengel@smartbrief.com) SmartBrief, a division of Future US LLC © 1100 13th St. NW, Suite 1000, Washington, DC 20005