What a proactive DEI effort looks like

Duck Donuts CEO takes on the challenges of rapid growth | How to encourage staffers to identify as leaders | 3 ways to uncover problems your team is mum about Created for {EMAIL} | [Web Version]( September 7, 2022 [WFF Leadership SmartBrief]( Advancing and Empowering Women Leaders [SIGN UP]( ⋅ [SHARE]( ADVERTISEMENT A Leader's Edge [] [Duck Donuts CEO takes on the challenges of rapid growth]( Betsy Hamm, CEO of Pennsylvania-based doughnut chain Duck Donuts, is overseeing the greatest expansion yet for the company, which is opening 40 new locations this year. Adding new shops is relatively easy, according to Hamm, who added that the real challenge is ensuring the success of current franchisees, who "are critical to how the brand grows and evolves." Full Story: [Nation's Restaurant News (free registration)]( (9/7) [LinkedIn]( [Twitter]( [Facebook]( [Email]( Honest Earth Craveable Clean Label Sides Offering guests better-for-you options is easy with Honest Earth mashed potatoes and hash browns. With simple ingredients and simple prep, Honest Earth provides scratch-like taste, while saving you time and money. [Request a free sample today!]( ADVERTISEMENT: [] Career Progression: Developing Leaders [] [How to encourage staffers to identify as leaders]( Being willing to self-identify as a leader can bolster a person's career, but research suggests that reputational risk can discourage people from doing so. "Organizations must demonstrate through both words and actions that anyone can be a leader, and that taking on leadership roles will be viewed positively," write researchers Julia Lee Cunningham, Laura Sonday and Susan Ashford. Full Story: [Harvard Business Review (tiered subscription model)]( (9/5) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [3 ways to uncover problems your team is mum about]( Leaders can address the elephant in the room that may be undermining their teams by asking open-ended questions to uncover concerns and rewarding people for speaking up about problems, writes Lisa Kohn. "Be sure to look for, and point out, how their disagreements and challenging have helped you," Kohn writes. Full Story: [Chatsworth Consulting Group]( (9/1) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [3 ways leaders can get better at asking questions]( Learning how to ask good questions that focus on learning rather than assigning blame, and using self-inquiry to uncover blind spots, can help leaders become more effective, writes Marilee Adams, CEO and founder of the Inquiry Institute. "Your questions invite the best thinking, collaboration and engagement as well as a sense of psychological safety for your colleagues and teams," Adams writes. Full Story: [SmartBrief/Leadership]( (9/1) [LinkedIn]( [Twitter]( [Facebook]( [Email]( POWERFUL EFFICACY. NO HARSH CHEMICALS. [PURELL® Surface Sanitizers]( provide superior performance without the use of harsh chemicals. Kill 99.9% of viruses & bacteria, formulated for food contact surfaces with no rinse required. Available in spray and wipes. [Learn More]( ADVERTISEMENT: [] Read the latest from SmartBrief [] - [Indoor farming blooms despite growing pains]( SmartBrief/Food (8/31) [] - [Q&A: MFHA's president on the 2022 DEI Survey Report's findings]( SmartBrief/Food (8/29) [] - [Plant-based foods that emphasize plants appeal to consumers seeking less-processed foods]( SmartBrief/Food (8/22) Download 2022 Consumer Travel Trends! Consumers surveyed shared how brand loyalty, budget, and booking options influence vacation planning. Simplify consumer experience & booking paths, increase customer loyalty & conversions with powerful ecommerce search.[Download Now]( ADVERTISEMENT: Free eBooks and Resources Free eBooks and resources brought to you by our sponsors - [The 10 Key Organizational Skills Needed at Work]( - [How Technology Can help You Get a Good Night’s Sleep]( - [How to Become a Subject Matter Expert in Your Field]( - [10 Ways to Gain New Skills]( - [Why & How to Take a Sabbatical from Work]( [] Diversity and Inclusion [] [What a proactive DEI effort looks like]( Take a proactive approach to workplace diversity, equity and inclusion by creating a long-term DEI strategy that includes safety-net resources such as expanded benefits, community-building programs and reimbursement for health care-related travel, writes Lily Zheng, a DEI strategist. "So long as your organization is consistent in the types of issues it gets involved with, consistently sets and meets expectations with stakeholders on how it gets involved when it does, and builds mechanisms to periodically course-correct, it has a greater chance of creating social impact without incurring social controversy or perpetuating harm," Zheng writes. Full Story: [Harvard Business Review (tiered subscription model)]( (9/2) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [CIA's first Black female chef instructor on her career path]( Culinary Institute of America alumna Roshara Sanders has become the school's first Black female chef instructor, and she shares her journey from being raised in Connecticut by a single mom who worked in the food industry to joining the Army and then achieving her dream of attending the CIA. Sanders, who teaches culinary fundamentals, said the CIA "continues to hire women and people of color and will be offering a concentration in the African diaspora study in the near future." Full Story: [Connecticut Post (Bridgeport)]( (8/25) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [4 ways to boost employee engagement with diversity]( Increase involvement in diversity, equity and inclusion initiatives by making it a topic at regular meetings, rewarding teams that complete DEI training and requiring everyone to participate in some ongoing workshops and seminars, write clinical psychologists Stephanie Pinder-Amaker and Lauren Wadsworth. "As employees grow more accustomed to these new practices, leaders can also incentivize exceptional engagement with increased bonuses, recognition, or decreasing the workload in other domains to add more bandwidth for DEI work," they write. Full Story: [Charter]( (8/30) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [P&G to release workforce figures on gender, race]( [P&G to release workforce figures on gender, race]( (SOPA Images/Getty Images) Procter & Gamble will disclose information regarding the hiring and advancement of people from underrepresented groups by the end of 2024. The data release will cover the gender-related composition of its global workforce and the racial or ethnic makeup of its US ranks. Full Story: [BNN Bloomberg (Canada)]( (8/30) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [Peapod Digital Labs helps develop diverse-owned brands]( Ahold Delhaize's digital e-commerce division Peapod Digital Labs has selected five diverse-owned brands to participate in an incubator product development program. "We look forward to working with each brand, introducing them to our private-brands team, structure, and goals, and helping them expand their knowledge about the brands of Ahold Delhaize USA," said Peapod Digital Labs SVP of Private Brands Ian Prisuta. Full Story: [Progressive Grocer]( (9/1) [LinkedIn]( [Twitter]( [Facebook]( [Email]( Just the Facts, Ma'am "I stopped watching TV news a year ago, so sick of the bias everywhere. But in doing so, I was out of the loop. I decided to give 1440 a try & I've not been disappointed. Finally, Walter Cronkite-style reporting! Just the facts. I also love that I can click a link to see more on many stories. Keep up the good work!" [Join for free now.]( ADVERTISEMENT: [] Women and Innovation in the Workforce [] [Tenn. restaurateurs offer support with staff therapists]( Karl and Sarah Worley, owners of the Nashville, Tenn.-based chain Biscuit Love, have hired two therapists to provide staff care and mental health support for their 130 employees across three locations. "We were watching managers try to field conversations that were bigger and deeper and more complicated than a restaurant manager needed to be having," Sarah Worley said of the motivation for implementing the program, which she described as closer to life coaching than therapy. Full Story: [Plate]( (8/30) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] WFF News [] [How to become a mind reader]( While some of us just seem to "get" what others are thinking and feeling, or the real message behind what's said, others can feel a little clueless. That has to do with an actual skill that cognitive scientists call Theory of Mind. Like most skills, if you work at it, you can improve. [Read more](. [LinkedIn]( [Twitter]( [Facebook]( [Email]( LEARN MORE ABOUT the WFF: [About the WFF]( | [Join the WFF]( | [WFF Programs]( [] [] I know perfect doesn't exist, but whatever my perfect was, I never wanted to stop until I got it right. [Serena Williams](, professional tennis player [LinkedIn]( [Twitter]( [Facebook]( [Email]( SmartBrief publishes more than 200 free industry newsletters - [Browse our portfolio]( [Sign Up]( | [Update Profile]( | [Advertise with SmartBrief]( [Unsubscribe]( | [Privacy policy]( CONTACT US: [FEEDBACK](mailto:wff@smartbrief.com) | [ADVERTISE](mailto:cwarne@smartbrief.com) SmartBrief, a division of Future US LLC © 1100 13th St. NW, Suite 1000, Washington, DC 20005