Here are 4 steps effective leaders follow

How to help people unlearn bad information | Here are 4 steps effective leaders follow | What Peloton's rise and fall means for other companies Created for {EMAIL} | [{NAME}]( at [{NAME}]( [For more relevant content - Update Your Profile]( | [Web Version]( February 16, 2022 CONNECT WITH SMARTBRIEF  [LinkedIn]( [Facebook]( [Twitter]( [SmartBrief on Leadership]( [SmartBrief on Leadership]( Innovative Ideas. Ahead of the Curve. [SIGN UP]( ⋅ [SHARE]( ADVERTISEMENT Leading Edge [] [How to help people unlearn bad information]( Information we learn for the first time is more "sticky" in our minds than revisions or corrections, [argues a recent study](, which may explain why revised COVID-19 guidance seems to have little effect on behavior. Counteracting this phenomenon -- known as "continued influence effect" -- requires giving clear reasons why original information was wrong and why new behaviors are needed, says Maddy Jalbert, a postdoctoral scholar at the University of Washington. Full Story: [The Atlantic (tiered subscription model)/Galaxy Brain]( (2/14) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [Here are 4 steps effective leaders follow]( Leaders can't make improvements unless they are clear on what's working and what's not with their strategy, processes and people, writes Paul Thornton, who offers four steps for identifying new possibilities and delivering a compelling message for change. "If the first requirement of a leader is to define reality, the second requirement is to identify the best opportunities to improve the status quo," Thornton writes. Full Story: [SmartBrief/Leadership]( (2/15) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Strategic Management [] [What Peloton's rise and fall means for other companies]( Peloton's recent difficulties came about because the company tried to spend its way out of a bad supply chain, didn't connect supply to demand, hired quickly and fired even more quickly, writes S. Mitra Kalita. "A key lesson from Peloton is that we must build planning for uncertainty and volatility into everything we do," Kalita writes. Full Story: [Charter]( (2/15) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Smarter Communication [] [Give your speech power with these 6 changes]( Speeches are more powerful when you omit words such as "just" or "actually," speak in a tone of statements rather than questions, and rely on the power of a well-placed pause, writes Jim Anderson. "Pauses allow your listeners to absorb what you are saying and give you a moment to gather a deep breath and collect your thoughts," Anderson writes. Full Story: [The Accidental Communicator]( (2/15) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [How empathy can help people get back on track]( "Empathy is essential for a useful conversation," writes Scott Blanchard, who outlines why showing genuine concern can lead to better business results and retention. Blanchard also discusses why empathy is not primarily about coddling or being nice, but more about situational treatment that is helpful, kind and forthright. Full Story: [Blanchard LeaderChat]( (2/15) [LinkedIn]( [Twitter]( [Facebook]( [Email]( Featured Content Sponsored Content from 1440 Media [Tired of biased news stories? Try 1440.]( The 1440 Daily Digest team scours hundreds of sources every day to provide a concise, comprehensive, and objective view of what's happening in the world. 1440 brings you fact-based news on culture, science, sports, politics, business, and more—all in a 5-minute read. Sign up now! [] In Their Own Words [] [Adam Grant eulogizes Sigal Barsade, advocate of emotions]( Wharton professor Adam Grant credits the research and personal influence of his late colleague Sigal Barsade for educating him about emotions' role in building healthy, supportive cultures. "Watching her in action gave me the confidence to teach emotional intelligence to skeptical audiences and the courage to speak out against disrespect in toxic cultures," Grant writes about Barsade, who died Feb. 6 at age 56. Full Story: [Bulletin/Adam Grant]( (2/13), [The New York Times]( (2/13) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Daily Diversion [] [At one English zoo, Dobby is an aardvark, not an elf]( Arriving last month, the first aardvark born in the 90-year history of the Chester Zoo in England has been named Dobby because it resembles the hairless, large-eared house elf from the "Harry Potter" series. Aardvarks are native to sub-Saharan Africa, with only 109 in zoos worldwide. Full Story: [People]( (2/11) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] About The Editor [] James daSilva James daSilva Hi, it's your SmartBrief on Leadership editor! Thank you for reading and subscribing. The [study linked above]( focuses on misinformation, but there are other cases where humans struggle to process new information. How many of us know our childhood phone number but can't remember anyone's cellphone number today? Or think about how we fondly remember inefficient, outdated work procedures or technologies simply because they were easier to remember or operate than the new ways of work. We can underestimate as leaders what it's like to disrupt people's work lives by forcing them to change habits, processes and systems. People don't always welcome that much new learning and knowledge, even if it's meant to help. If this newsletter helps you, please tell your colleagues, friends or anyone who can benefit. Forward them this email, or [send this link](. Praise? Criticism? [Drop me a note.](mailto:jdasilva@smartbrief.com) [LinkedIn]( [Twitter]( [Facebook]( [Email]( Sharing SmartBrief on Leadership with your network keeps the quality of content high and these newsletters free. Help Spread the Word [SHARE]( Or copy and share your personalized link: smartbrief.com/leadership/?referrerId=japnABMSAp [] [] Only by learning to live in harmony with your contradictions can you keep it all afloat. Audre Lorde, writer, poet, civil rights activist February is Black History Month [LinkedIn]( [Twitter]( [Facebook]( [Email](   SmartBrief publishes more than 200 free industry newsletters - [Browse our portfolio]( [Sign Up]( | [Update Profile]( | [Advertise with SmartBrief]( [Unsubscribe]( | [Privacy policy]( CONTACT US: [FEEDBACK](mailto:leadership@smartbrief.com) | [ADVERTISE](mailto:lengel@smartbrief.com) SmartBrief, a division of Future US LLC © 1100 13th St. NW, Suite 1000, Washington, DC 20005