How to deal with lateness -- yours and others'

Why a loss of trust may be leadership's biggest hurdle | A guide to retaining employees during a crisis | How layers of leadership affected Apple's success Created for {EMAIL} | [{NAME}]( at [{NAME}]( [For more relevant content - Update Your Profile]( | [Web Version]( November 29, 2021 CONNECT WITH SMARTBRIEF  [LinkedIn]( [Facebook]( [Twitter]( [SmartBrief on Leadership]( [SmartBrief on Leadership]( Innovative Ideas. Ahead of the Curve. [SIGN UP]( ⋅ [SHARE](  [] Leading Edge [] [Why a loss of trust may be leadership's biggest hurdle]( Research suggests that declining trust in institutions and a lack of trust between workers and bosses during the pandemic have created what Jerry Useem calls "a trust recession." It could be hard to rebuild that trust unless companies find ways to provide the "weak ties" that help workplaces -- and societies -- function at their best. Full Story: [The Atlantic (tiered subscription model)]( (12/2021) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [A guide to retaining employees during a crisis]( The first step for handling a crisis or downturn is to be honest about what's happening at the organization, followed by investing in your people through skills development, rewards and flexibility. One-on-ones are also a crucial opportunity to understand how your employees are doing and improve your relationship with them. Full Story: [Lighthouse]( (11/26) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Strategic Management [] [How layers of leadership affected Apple's success]( [How layers of leadership affected Apple's success]( Jobs in 2010 (Justin Sullivan/Getty Images) Steve Jobs' time at Apple saw the successful application of layered leadership, where managers make their own decisions with a CEO's final approval. This structure gave software developer Ken Kocienda the power to develop and, ultimately, choose which keyboards would ultimately appear on the iPhone and iPad. Full Story: [Knowledge@Wharton]( (11/23) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Smarter Communication [] [The platinum rule has an edge over the golden rule]( The problem with the golden rule -- treating clients and prospects as you would like to be treated -- is that not everyone wants the same things that you do, writes Michelle Donovan of Productivity Uncorked. It's better to focus your approach around the specific preferences of each individual -- or what has been called "the platinum rule," Donovan writes. Full Story: [Advisor Perspectives]( (11/23) [LinkedIn]( [Twitter]( [Facebook]( [Email]( Position yourself to succeed in the gig economy The Gig Economy is growing and demand for highly skilled white-collar solopreneurs is rapidly increasing. Learn how to market yourself and your business to interested executives with [Solopreneurship and Thriving in the Gig Economy](. ADVERTISEMENT: Free eBooks and Resources Free eBooks and resources brought to you by our partners - [Effective Communication Skills -- The 10 Things You Need to Know]( - [How To Form A New Habit In 10 Simple Steps]( - [The Little Black Book of Leadership: Essential Advice for Managers]( - [Inc.'s 10 Strategies for Success: Lessons from Jeff Bezos, Google, Elon Musk, Warby Parker, and More]( - [12 Modern Job Search Strategies Beyond the Resume 2022]( [] Smarter Working A weekly spotlight on doing more without working longer [] [How to deal with lateness -- yours and others']( People who are chronically late may suffer from anxiety or have poor time-management skills, rather than being inconsiderate or late on purpose. "You could gently raise the subject in terms of offering support, allowing them a chance to say if they have taken on too much or are overwhelmed," says psychologist Tara Quinn-Cirillo. Full Story: [Metro (UK)]( (11/24) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [3 steps to take when you're feeling overwhelmed]( One method of getting past a challenging problem is to gather the relevant information, take your next steps and review how you feel afterward, writes Sinclair Ceasar. "Once you've taken action, you'll most likely feel motivated and inspired to crush other items on your to-do list," Ceasar writes. Full Story: [Shine]( (11/19) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] In Their Own Words [] [How philosophy can help us handle uncertain futures]( Thinkers as varied as William Shakespeare, the philosopher Cicero and the present-day writer Joan Didion have grappled with how humans confront the reality of evil and loss, imagine possible catastrophes and yet find escape from perpetually contemplating these things. "Ambivalence, it turns out, is a path to a place where the mind can roam free, safe from reality, studying itself and the world it occupies by studying other minds and worlds," writes Oded Na'aman of the McCoy Family Center for Ethics in Society at Stanford University. Full Story: [Boston Review]( (11/17) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Daily Diversion [] [How one couple keeps a 102-year-old mail route going]( Every Wednesday, Jill and Jim Koch launch their boat to deliver mail, medical supplies, groceries and books to 52 residents of Hells Canyon National Recreation Area, a remote area in Oregon and Idaho. The couple took over the route in 1993, with the 200-mile round trip starting at 8 a.m. and usually finishing by 6 p.m. Full Story: [Atlas Obscura]( (11/24) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Most Read by CEOs The most-clicked stories of the past week by SmartBrief on Leadership readers [] - [Ask these questions to improve performance reviews]( Know Your Team [] - [4 ways to overcome self-doubt in your career]( SmartBrief/Leadership [] - [Want to keep employees? Show them they're valued]( SmartBrief/Leadership [] - [Use this game to become a better off-the-cuff speaker]( The Ethos3 Blog [] - [Working with difficult people doesn't have to be status quo]( HarperCollins Publishers [] About The Editor [] James daSilva James daSilva Hi, it's your SmartBrief on Leadership editor! Thank you for reading and subscribing. I know you don't need to read SmartBrief on Leadership. Rather, you're here because you're on the lifelong journey of being a better leader, communicator and thinker. If this newsletter helps you, please tell your colleagues, friends or anyone who can benefit. Forward them this email, or [send this link](. What topics do you see in your daily work that I should know about? Do you have praise? Criticism? [Drop me a note.](mailto:jdasilva@smartbrief.com) [LinkedIn]( [Twitter]( [Facebook]( [Email]( Sharing SmartBrief on Leadership with your network keeps the quality of content high and these newsletters free. Help Spread the Word [SHARE]( Or copy and share your personalized link: smartbrief.com/leadership/?referrerId=japnABMSAp [] [] If anything at all, perfection is not when there is nothing to add, but when there is nothing left to take away. Maria Tallchief, ballet dancer, actor November is Native American Heritage Month [LinkedIn]( [Twitter]( [Facebook]( [Email](   SmartBrief publishes more than 200 free industry newsletters - [Browse our portfolio]( [Sign Up]( | [Update Profile]( | [Advertise with SmartBrief]( [Unsubscribe]( | [Privacy policy]( CONTACT US: [FEEDBACK](mailto:leadership@smartbrief.com) | [ADVERTISE](mailto:lengel@smartbrief.com) SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004