Apologies must do these 3 things

These small words can have a big impact | 8 ways to keep power from going to your head | These check-ins can keep employees from leaving Created for {EMAIL} | [{NAME}]( at [{NAME}]( [For more relevant content - Update Your Profile]( | [Web Version]( August 23, 2021 CONNECT WITH SMARTBRIEF  [LinkedIn]( [Facebook]( [Twitter]( [SmartBrief on Leadership]( [SmartBrief on Leadership]( Innovative Ideas. Ahead of the Curve. [SIGN UP]( ⋅ [SHARE]( ADVERTISEMENT Leading Edge [] [These small words can have a big impact]( Words like "kind," "hope," "brag" and "with" can be powerful ways for leaders to remind employees that they matter and they're not alone, Dan Rockwell writes. "Remarkable things begin in connection with others," he writes. Full Story: [Leadership Freak]( (8/19) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [8 ways to keep power from going to your head]( Leaders who consciously develop humility and empathy can prevent their power from becoming harmful "hubris and self-focus," write Julie Battilana and Tiziana Casciaro. "You can't lead colleagues you don't understand -- and people aren't motivated or able to contribute their best efforts if they perceive that you are disconnected from and uninterested in them," they write. Full Story: [Harvard Business Review (tiered subscription model)]( (Sept.-Oct. 2021) [LinkedIn]( [Twitter]( [Facebook]( [Email]( Join us this fall Virtual program begins September 2021. [Learn More]( This program is for women that serve as mid- to senior-level managers, directors, or VPs with a decade or more leadership experience. Learn the tools and practices derived from cutting-edge leadership research taught by world-class faculty. ADVERTISEMENT: [] Smarter Communication [] [These check-ins can keep employees from leaving]( Regular stay conversations can help leaders understand where employees feel unmotivated, disconnected from or frustrated by their place in the company, writes Know Your Team CEO Claire Lew, who offers nine possible questions to ask. "From this, you can then consider how to craft opportunities for rapport and connection to be fostered throughout the organization," Lew writes. Full Story: [Know Your Team]( (8/19) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [Apologies must do these 3 things]( To apologize is to admit what you did wrong, take the hit and do right by whomever you've affected -- not assign blame or make excuses, writes John Baldoni. "Apologies are but the first step toward creating a better future," he writes. Full Story: [SmartBrief/Leadership]( (8/20) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [Read more]( from John Baldoni on SmartBrief on Leadership [] Smarter Working A weekly spotlight on doing more without working longer [] [3 ways to lighten a heavy workload]( If you're stressed out by the pandemic and your workload, make sure you've told someone at work about the situation while also looking at what tasks matter most and what might be automation. "Together, you can determine which tasks can be reassigned, put off, performed monthly instead of weekly, or done without entirely," writes Rashan Dixon of Microsoft. 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Full Story: [Atlas Obscura]( (8/19) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Most Read by CEOs The most-clicked stories of the past week by SmartBrief on Leadership readers [] - [Here are 12 expectations that can undermine you]( SmartBrief/Leadership [] - [This question can keep you centered as a leader]( Chief Executive [] - [4 ways to streamline your next presentation]( SmartBrief/Leadership [] - [Why grace is a step up from patience]( Leadership Freak [] - [3 keys to unlocking your resilience]( SmartBrief/Leadership [] About The Editor [] James daSilva James daSilva Hi, it's your SmartBrief on Leadership editor! Thank you for reading and subscribing. Today's article [on apologies]( by John Baldoni is a good reminder of how a simple concept can be misconstrued. People feel apologies are like a trial, where both sides state their case. Others say "I'm sorry" [for every little thing](. The less sincere will use "Sorry if you were offended" to try and end the conversation. One thing I'd add: Hold yourself (and others) to the standard Baldoni shares, but also show grace. A sincere apology might not be perfectly eloquent, and amends can take time. If this newsletter helps you, please tell your colleagues, friends or anyone who can benefit. Forward them this email, or [send this link](. What topics do you see in your daily work that I should know about? Do you have praise? Criticism? [Drop me a note.](mailto:jdasilva@smartbrief.com) [LinkedIn]( [Twitter]( [Facebook]( [Email]( Sharing SmartBrief on Leadership with your network keeps the quality of content high and these newsletters free. Help Spread the Word [SHARE]( Or copy and share your personalized link: smartbrief.com/leadership/?referrerId=japnABMSAp [] [] Nothing, no one, is too small to matter. What you do is going to make a difference. Madeleine L'Engle, writer [LinkedIn]( [Twitter]( [Facebook]( [Email](   SmartBrief publishes more than 200 free industry newsletters - [Browse our portfolio]( [Sign Up]( | [Update Profile]( | [Advertise with SmartBrief]( [Unsubscribe]( | [Privacy policy]( CONTACT US: [FEEDBACK](mailto:leadership@smartbrief.com) | [ADVERTISE](mailto:lengel@smartbrief.com) SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004