This question can keep you centered as a leader

This question can keep you centered as a leader | 4 steps for turning conversation into innovation | Here's a way to help remote workers feel more welcome Created for {EMAIL} | [{NAME}]( at [{NAME}]( [For more relevant content - Update Your Profile]( | [Web Version]( August 16, 2021 CONNECT WITH SMARTBRIEF  [LinkedIn]( [Facebook]( [Twitter]( [SmartBrief on Leadership]( [SmartBrief on Leadership]( Innovative Ideas. Ahead of the Curve. [SIGN UP]( ⋅ [SHARE](  [] Leading Edge [] [This question can keep you centered as a leader]( You can remain mindful no matter how busy, rushed or tired you are by asking, "Am I being the person who I want to be right now?" write Marshall Goldsmith and Kelly Goldsmith, quoting business coach Carol Kauffman. Distractions are part of life, but this question can help leaders refocus. Full Story: [Chief Executive]( (8/13) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Strategic Management [] [4 steps for turning conversation into innovation]( Brainstorming sessions are often too stiff and formal to generate the ideas you're hoping for, but casual conversations need structure, too. PeopleResults CEO Patti Johnson offers a four-step process for turning informal conversations into ongoing innovation. Full Story: [SmartBrief/Leadership]( (8/13) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Smarter Communication [] [Here's a way to help remote workers feel more welcome]( Creating spaces where remote workers, colleagues and managers can interact could improve job performance and satisfaction, according to research by Harvard Business School professors Iavor Bojinov and Prithwiraj Choudhury. Such meetings can be especially helpful in onboarding. Full Story: [Harvard Business School Working Knowledge]( (8/13) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [Why customer service is about building community]( Spotify has built customer loyalty by creating personalized listening experiences and being active on social media and other communication channels, writes Brian Berner, Spotify's head of North American advertising sales. "When we take a creative approach to our outreach efforts, we build a community rather than just responding to a customer when they want us to address a question or concern," he writes. Full Story: [Real Leaders]( (8/13) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Smarter Working A weekly spotlight on doing more without working longer [] [If your schedule is no fun, you may be too organized]( A well-organized schedule can be a good thing, but this benefit fades when that rigidity is also applied to creative endeavors and leisure, according to researchers. "When we create boundaries around scheduled time, it makes our utilization of unscheduled time less meaningful," says business professor Selin Malkoc. Full Story: [BBC (free registration)]( (8/12) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] In Their Own Words [] [Why leaders need to avoid rationalization]( Rationalization is a dangerous temptation for corporate leaders that can be personal, like lying to yourself, or cultural, such as companies repeatedly saying they'll address issues of diversity and race, says Steve Stoute, founder and CEO of UnitedMasters and Translation. "So if you don't want to have the uncomfortable conversation because you want to feel comfortable, then you're actually the getaway driver for the problem," Stoute says. Full Story: [LinkedIn]( (8/12) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Daily Diversion [] [Hey, Kyle! Wanna go to Texas to set a world record?]( If your name is Kyle, you are invited -- for free -- to the Kyle Pie in the Sky Hot Air Balloon Festival taking place Sept. 3-5 in Kyle, Texas. The city hopes to set a world record for the most Kyles together in one place. Full Story: [United Press International]( (8/10) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Most Read by CEOs The most-clicked stories of the past week by SmartBrief on Leadership readers [] - [4 questions that can prepare you for a presentation]( SmartBrief/Leadership [] - [Why hybrid work will be tricky for leaders]( BBC (free registration) [] - [Don't let a troublemaker ruin your team cohesion]( Leadership Freak [] - [How time-blocking can make your schedule easier]( SmartBrief/Leadership [] - [How to push employees in positive, productive ways]( Leadership Freak [] About The Editor [] James daSilva James daSilva Hi, it's your SmartBrief on Leadership editor! Thank you for reading and subscribing. I know you don't need to read SmartBrief on Leadership. Rather, you're here because you're on the lifelong journey of being a better leader, communicator and thinker. If this newsletter helps you, please tell your colleagues, friends or anyone who can benefit. Forward them this email, or [send this link](. What topics do you see in your daily work that I should know about? Do you have praise? Criticism? [Drop me a note.](mailto:jdasilva@smartbrief.com) [LinkedIn]( [Twitter]( [Facebook]( [Email]( Sharing SmartBrief on Leadership with your network keeps the quality of content high and these newsletters free. Help Spread the Word [SHARE]( Or copy and share your personalized link: smartbrief.com/leadership/?referrerId=japnABMSAp [] [] Nothing can replace courage, a resounding motivation and that little bit of luck. 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