12 tips for rediscovering the telephone's gifts

How to reduce the bad bosses in your organization | Why Peter Drucker's ideas still matter | Measure your culture with these 2 survey types Created for {EMAIL} | [{NAME}]( at [{NAME}]( [For more relevant content - Update Your Profile]( | [Web Version]( June 23, 2021 CONNECT WITH SMARTBRIEF  [LinkedIn]( [Facebook]( [Twitter]( [SmartBrief on Leadership]( [SmartBrief on Leadership]( Innovative Ideas. Ahead of the Curve. [SIGN UP]( ⋅ [SHARE](  [] Leading Edge [] [How to reduce the bad bosses in your organization]( Organizations can avoid producing bad managers by ensuring that they want the responsibility of growing and developing team members and are ready to meet higher standards, writes consultant and podcaster John Broer. "Becoming a manager is different than being a successful individual contributor and there is no correlation between individual success and the capacity to grow and develop others," he writes. Full Story: [Chief Learning Officer online]( (6/22) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [Why Peter Drucker's ideas still matter]( The late Peter Drucker considered good management to be part of creating a society that is fair and free, writes Simon Caulkin of the Drucker Forum. And while there is reason for optimism, recent decades have "been fundamentally hostile to Drucker's idea of management as a central organ of free society, privileging instead the 'business of business of business is business' model, based on the economists' stunted axiom of human self-interest," Caulkin argues. Full Story: [Global Peter Drucker Forum]( (6/21) [LinkedIn]( [Twitter]( [Facebook]( [Email]( Workplace Well-Being with Martha Stewart Join UKG on Thursday, May 27 at 1:00 p.m. ET/10:00 a.m. PT for an exclusive virtual cooking demonstration where Martha will show us how to nurture our health with the perfect summer meal -- a reminder that the most important ingredient for a great place to work is employee well-being. [Save your spot today!]( ADVERTISEMENT: [] Video Insights on Leadership [] [] [Measure your culture with these 2 survey types]( Companies can use validated or unvalidated surveys to investigate their culture, with the latter being especially helpful for understanding specific behaviors, S. Chris Edmonds says in this blog post and [video](. Validated surveys can help when you're measuring specific opinions over time instead of trying to coach new behavior. Full Story: [SmartBrief/Leadership]( (6/22) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [Read more]( from S. Chris Edmonds on SmartBrief on Leadership Sick of biased news? 1440’s got you covered 1440 is the fastest way to an impartial point-of-view. The team at 1440 scours over 100+ media sources ranging from culture and science to sports and politics to create one email that gets you all caught up on the day's events in 5 minutes. It's 100% free, [so sign up for 1440 here.]( ADVERTISEMENT [] Strategic Management [] [4 questions to ask before changing pandemic strategies]( Companies can decide which pandemic-influenced changes should be retained by using questions designed to "break the trade-off between value and cost," write W. Chan Kim, Renee Mauborgne and Mi Ji of the INSEAD Blue Ocean Strategy Institute. They also present a case study on how one company used the process effectively. Full Story: [INSEAD Knowledge]( (6/22) [LinkedIn]( [Twitter]( [Facebook]( [Email]( Sponsored content from The Wall Street Journal Free to read exclusively for SmartBrief readers - [Bald Eagles Are Back. And They Want to Eat Your Pets.]( - [The Post-Covid-19 Rules of Tipping]( - [The Economic Recovery Is Here. It’s Unlike Anything You’ve Seen.]( - [If You Thought Working From Home Was Messy, Here Comes Hybrid Work]( - [The Biggest Summer Travel Headaches and How to Avoid Them]( [] Smarter Communication [] [12 tips for rediscovering the telephone's gifts]( Smartphones make it easy to ignore calls and rely on voicemail and texting, but voice retains an important role in business, writes Ken Goldstein, who offers an updated guide to phone etiquette. "Mobility doesn't give any of us license to rotten phone behavior," he writes. Full Story: [CorporateIntel]( (6/22) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] In Their Own Words [] [Golf champion Watson shares his personal growth story]( [Golf champion Watson shares his personal growth story]( Watson (Stuart Franklin/Getty Images) Learning how to acknowledging weaknesses, mistakes and anxiety has helped two-time Masters champion and business owner Bubba Watson build better relationships at home, on the course and at his various businesses. "It really opened my eyes to one of my callings, which I guess you could say is to inspire people, to help them," he says. Full Story: [Chief Executive]( (6/21) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Daily Diversion [] [Miss eating on a plane? This guy has your plate ready]( Flying enthusiast Nik Sennhauser missed eating on planes so much during the pandemic that he began plating his food on airline dishware and posting the photos on his [Instagram account](. Sennhauser has collected more than 150 pieces of airline dishware, including triangular plates from Lauda, an Austrian carrier no longer in service. Full Story: [Atlas Obscura]( (6/21) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Editor's Note [] Did you vote in this week's poll? On Tuesdays, SmartBrief on Leadership's SmartPulse features ThoughtLeaders managing director [Mike Figliuolo]('s poll questions and analysis. Did you vote in this week's poll: How do you react when someone is overly-critical of your work? If not, check out [Tuesday's email]( and look at the [voting so far](. [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] About The Editor [] James daSilva James daSilva Hi, it's your SmartBrief on Leadership editor! I've had the great fortune of editing this email for nearly 10 years. Before that, I was a copy editor, including at a small daily newspaper in upstate New York. Thank you for reading and subscribing. I know you don't need to read SmartBrief on Leadership. Rather, you're here because you're on the lifelong journey of being a better leader, communicator and thinker. If this newsletter helps you, please tell your colleagues, friends or anyone who can benefit. Forward them this email, or [send this link](. What topics do you see in your daily work that I should know about? Do you have praise? Criticism? A favorite story from The Onion? [Drop me a note.](mailto:jdasilva@smartbrief.com) [LinkedIn]( [Twitter]( [Facebook]( [Email]( Sharing SmartBrief on Leadership with your network keeps the quality of content high and these newsletters free. Help Spread the Word [SHARE]( Or copy and share your personalized link: smartbrief.com/leadership/?referrerId=japnABMSAp [] [] We have all a better guide in ourselves, if we would attend to it, than any other person can be. 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