Here's one way to uncover constructive complaints

Why decisions need to be about the entire community | 3 requirements for a "good comes first" work culture | 3 requirements for a "good comes first" work culture Created for {EMAIL} | [{NAME}]( at [{NAME}]( [Update Profile]( | [Web Version]( January 27, 2021 CONNECT WITH SMARTBRIEF  [LinkedIn]( [Facebook]( [Twitter]( [SmartBrief on Leadership]( [SmartBrief on Leadership]( Innovative Ideas. Ahead of the Curve. [SIGN UP]( ⋅ [SHARE]( ADVERTISEMENT Leading Edge [] [Why decisions need to be about the entire community]( Not every program or strategy is universal, and it pays to investigate whether the move is right for your environment and organization, as George Couros did when he was a school principal. "The process of making a decision together as a community is sometimes more important than the actual decision made," he writes. Full Story: [George Couros]( (1/26) [LinkedIn]( [Twitter]( [Facebook]( [Email]( Succeed on Your Terms Drexel's online MS in Entrepreneurship & Innovation offers a unique approach to entrepreneurship education, teaching students to be entrepreneurial thinkers and doers by providing the tools to cultivate the innovative mindset. [Learn more](. ADVERTISEMENT: [] Video Insights on Leadership [] [] [3 requirements for a "good comes first" work culture]( Leaders who want a "good comes first" culture must create an atmosphere where respect, integrity and optimism are lived values, says S. Chris Edmonds in this [video]( and blog post. "When leaders disrespect, demean and discount the ideas, efforts and contributions of employees daily, the lack of authentic emotional connection is blatant," he says. Full Story: [SmartBrief/Leadership]( (1/26) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [Read more]( from S. Chris Edmonds on SmartBrief on Leadership Employee Recognition is Stuck in the 80s Traditional recognition programs are as out-of-style as slap bracelets and velcro, with outdated technology, limited catalogs, and huge markups. Bummer. But you can bring your program back to the future. [Download the ebook to see how](. ADVERTISEMENT: [] Strategic Management [] [Scenario planning can create strategic resilience]( The idea of resilience can help organizations plan their strategy in uncertain times, as well as adjust when conditions change, argues former CEO Doug Randall. "Because scenario planning is done in teams, it inherently allows for building and nurturing relationships and a shared awareness through structured strategic dialogue," he writes. Full Story: [Real Leaders]( (1/26) [LinkedIn]( [Twitter]( [Facebook]( [Email]( How industry leaders thrived in 2020 What did leading Fortune 500 Brands do to take on 2021 and manage ‘ops-down’ to each associate? How are they able to keep operations safe & healthy for employees and still be in a position for a much better new year? [#2020Hindsight - Register for the Webinar]( ADVERTISEMENT: Sponsored content from The Wall Street Journal Free to read exclusively for SmartBrief readers - [What We Already Know About Investing in 2021]( - [How to Win the War Against Clutter]( - [Amazon, Walmart Tell Consumers to Skip Returns of Unwanted Items]( - [Is a Home Office Actually More Productive? Some Workers Think So.]( - [Tech That Will Change Your Life in 2021]( [] Smarter Communication [] [Here's one way to uncover constructive complaints]( Small-group activities can be a helpful, safe environment for surfacing the "background" conversations employees use to complain at work. Make it clear that no one will be punished for revealing areas of common struggle. Full Story: [NOBL Academy]( (1/25) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [Have expectations? Tell your employees]( Managers and employees benefit from clear expectations with regular check-ins, writes David Grossman. "Every day, commit to give at least one employee feedback to reinforce positive behaviors (how he or she is meeting expectations) and/or to extinguish any negative behaviors and suggest alternatives," he writes. Full Story: [LeaderCommunicator Blog]( (1/25) [LinkedIn]( [Twitter]( [Facebook]( [Email]( 5 Ways to Hire Like It’s 2021 We dug deep to learn what job seekers want from an employer for 2021. While there are more candidates seeking work, there's also more competition among businesses for the most qualified people. [Get the leading edge with this free guide](. ADVERTISEMENT: [] In Their Own Words [] [How "aggressive humility" can help you succeed]( Emotional skills will set you apart from other people with your technical skills, as you'll build trust, connection and an authoritative presence, writes Steve Herz, president of The Montag Group. "Are you making people feel good about you and about themselves, or are you deflating them?" he writes. Full Story: [Next Big Idea Club Magazine]( (1/26) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Daily Diversion [] [Photographer captures ice crystals in the Sahara Desert]( Karim Bouchetata recently captured pictures of ice crystals atop sand in the Sahara Desert, a phenomenon documented for only the fourth time in 42 years. Bouchetata took the photos Jan. 19 in Algeria. Full Story: [LiveScience]( (1/21) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Editor's Note [] Did you vote in this week's poll? On Tuesdays, SmartBrief on Leadership's SmartPulse features ThoughtLeaders managing director [Mike Figliuolo]('s poll questions and analysis. Did you vote in this week's poll: Have you ever been through a merger/acquisition process during your career? If not, check out [Tuesday's email]( and look at the [voting so far](. [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] About The Editor [] James daSilva James daSilva Hi, it's your SmartBrief on Leadership editor! I've had the great fortune of editing this email for nearly 10 years. Before that, I was a copy editor, including at a small daily newspaper in upstate New York. My last haircut was exactly one year ago. There aren't many bright sides to the pandemic, but this has been one of mine. Thank you for reading and subscribing. If this newsletter helps you, please tell your colleagues, friends or anyone who can benefit. Forward them this email, or [send this link](. What topics do you see in your daily work that I should know about? Do you have praise? Criticism? A favorite story from The Onion? [Drop me a note.](mailto:jdasilva@smartbrief.com) Sharing SmartBrief on Leadership with your network keeps the quality of content high and these newsletters free. Help Spread the Word [SHARE]( Or copy and share your personalized link: smartbrief.com/leadership/?referrerId=japnABMSAp [] [] Sometimes evolving doesn't mean transforming; sometimes it just means owning what is there. Salma Hayek, actor, producer [LinkedIn]( [Twitter]( [Facebook]( [Email](   SmartBrief publishes more than 200 free industry newsletters - [Browse our portfolio]( [Sign Up]( | [Update Profile]( | [Advertise with SmartBrief]( [Unsubscribe]( | [Privacy policy]( CONTACT US: [FEEDBACK](mailto:leadership@smartbrief.com) | [ADVERTISE](mailto:lengel@smartbrief.com) SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004