Why CEOs need unity "on process, not ideas" | Edmonds video 7-29-20 | Use meetings to reinforce values and behaviors
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July 29, 2020
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Leading Edge
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[Why CEOs need unity "on process, not ideas"](
CEOs need people who can disagree and discuss throughout an idea-creation process and then work together to execute the final plan, writes Todd Ordal. "You may want an agreeable dog, but better to have an aligned team," he writes. Full Story: [Applied Strategy (Todd Ordal)]( (7/27)
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Video Insights on Leadership
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[Use meetings to reinforce values and behaviors](
One way to reinforce organizational values and behaviors is by selecting one per week to review in team meetings, recognizing employees who have lived that value, says S. Chris Edmonds in this blog post and [video](. Those meetings are also a chance to discuss how to demonstrate that behavior or value more often. Full Story: [SmartBrief/Leadership]( (7/28)
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Strategic Management
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[What WWII can teach us about the economy after COVID-19](
Economic growth blossomed in Japan, the US and Western Europe in the 30 years after World War II in part because of collective global efforts to distribute funding, technology and other support, argues a McKinsey analysis. "To win the post-COVID-19 peace, today's policy makers and business leaders need to channel the optimism and imagination of their postwar equivalents -- but differently," the authors write. Full Story: [McKinsey]( (7/27)
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["Normal" doesn't mean returning to the past](
Resiliency has become a core strategic necessity for leaders who understand that the new normal is change, writes Dave Coffaro. "What's clear today is that each organization is traversing a series of temporary normals -- brief chapters in their company's story, accelerated as conditions change," he writes. Full Story: [Lead Change]( (7/27)
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Customers First
A weekly look at serving customers better
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[Starbucks uses a Facebook group to understand passion](
[Starbucks uses a Facebook group to understand passion](
Pumpkin spice latte (Starbucks)
Starbucks has spent the past two years learning about customers' wants and needs through a closed Facebook group that offers valuable data and a window into why customers are passionate -- or not -- about the pumpkin spice latte. Full Story: [Knowledge@Wharton]( (7/27)
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In Their Own Words
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[Ex-Australian PM: Female leaders still face barriers](
Former Australian Prime Minister Julia Gillard says female leaders must steer a "narrow path between empathetic but also showing that you had the backbone to do the job." Such women, especially when running for office, also must deal with "the endless focus on appearance," she says. Full Story: [The CEO Magazine]( (7/24)
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Daily Diversion
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["Jaws" replica will study, not hunt, sharks](
A replica of the boat from "Jaws" will enter service this fall off Martha's Vineyard in an effort to study sharks. The Orca III project is being led by David Bigelow, who played an extra in the 1970s Steven Spielberg movie. Full Story: [The Associated Press]( (7/21)
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Editor's Note
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Did you vote in this week's poll?
Did you vote in this week's poll?
(SmartBrief)
On Tuesdays, SmartBrief on Leadership's SmartPulse features poll questions and analysis from ThoughtLeaders managing director [Mike Figliuolo](.
Did you vote in this week's poll: How well do people in your organization take ownership for problems or issues? If not, check out [Tuesday's email]( and look at the [voting so far](.
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