Strategies to deal with a team bully

How leaders can educate themselves and do better | 5 steps to take when you're on shaky ground | Why support staffers are key to a CEO's success Created for {EMAIL} | [Web Version]( June 23, 2020 CONNECT WITH SMARTBRIEF  [LinkedIn]( [Facebook]( [Twitter]( [SmartBrief on Leadership]( [SmartBrief on Leadership]( Innovative Ideas. Ahead of the Curve. [SIGN UP]( ⋅ [SHARE]( ADVERTISEMENT Leading Edge [] [How leaders can educate themselves and do better]( Leaders can earn employee trust by checking their assumptions about discrimination, educating themselves on historical context and following through on promises to improve, writes Alaina Love. "Taking issues of inclusion and diversity seriously now prepares you for the changes you'll experience in the next decade," she writes. Full Story: [SmartBrief/Leadership]( (6/22) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [5 steps to take when you're on shaky ground]( When the future is uncertain, leaders should keep their values front and center, focus on small steps forward and buy time when they can, write Karin Hurt and David Dye. "Leading decisively at a time like this also means being willing to remain detached from the decision and be ready to pivot when new information comes along," they write. Full Story: [Let's Grow Leaders]( (6/22) [LinkedIn]( [Twitter]( [Facebook]( [Email]( Traditional Leadership is Dying Especially during times of crisis, your organization's style of leadership dramatically influences workplace culture. Our research shows that the old leadership model is not effective. [Download these stats]( comparing modern vs. traditional leadership. ADVERTISEMENT: [] Strategic Management [] [Why support staffers are key to a CEO's success]( Chiefs of staff and executive assistants help CEOs boost their messaging, ensure regular contact with key employees and coordinate CEOs' calendars to mirror organizational priorities, according to a Boston Consulting Group study. "One of the staff's most valued proficiencies is the ability to juggle the anticipated demands on the CEO's time while organically building in flexibility for unexpected events," the authors write. Full Story: [The Boston Consulting Group]( (6/12) [LinkedIn]( [Twitter]( [Facebook]( [Email]( How to Step Up, Be Agile and Lead At Every Level Right now employees everywhere are being asked to step up, be agile and practice resilience. In this webinar learn actionable improv techniques to lead yourself and others through times of uncertainty using empathetic communication, active listening and clear, kind feedback. [Watch now](. ADVERTISEMENT: [] Smarter Communication [] [After a fight, apologies go a long way]( Apologies are the first step to repairing the damage caused by workplace disputes, writes Kate Nasser. The healing process also requires deep listening, determining the root cause of the disagreement and naming the lessons learned, she writes. Full Story: [Kate Nasser]( (6/21) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [Strategies to deal with a team bully]( Workplace bullies must be dealt with, and that can include confrontation but also recording each incident, talking with other victims and reporting the bullying to HR, writes Paul LaRue. "Whenever you confront a legitimate bully or abusive individual and take a stand for what's right and yourself, you will always do the right thing," he writes. Full Story: [The Upwards Leader]( (6/21) [LinkedIn]( [Twitter]( [Facebook]( [Email]( Featured Content Sponsored content from 1440 Media without the Shenanigans]( out 1440 – The fastest way to an impartial point-of-view. The team at 1440 scours over 100+ sources so you don't have to. Culture, science, sports, politics, business and everything in between - in a 5-minute read each morning, 100% free. [Sign up now!]( [] Innovation & Creativity A weekly spotlight on making the next big thing happen [] [Use this design structure to encourage innovation]( Corporate innovation can benefit from creating an organizational structure that prioritizes new ideas, including a chief entrepreneur officer and C-suite roles for venture spending, risk management and portfolio opportunities, write Lucy Luo and Tendayi Viki. Full Story: [Strategyzer]( (6/15) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] SmartPulse [] When someone on your team pesters you to get something low priority completed, how do you react? I firmly tell them, "No, I'll do it when it's time. Please don't mention it again." 34.09% I ignore their pestering and get to it when I get to it. 22.25% I placate them and keep saying "I'll get to it soon." 32.44% I give in and just do it. Anything to get them to stop pestering me. 11.22% [] Maintaining focus and priorities. It looks like most of you try to get the distraction to stop -- either by being direct, ignoring the distraction or placating with a "not now" response. Recognize that if they're pestering you, they likely won't stop until they get a firm answer either way. Whether that's you giving in and just doing it or firmly telling them "no" they'll need a definitive result and will keep bringing it up until they have resolution. Try giving them definitive answers. If the answer is "no" or "not now" then just say so. Ignoring them or placating them doesn't stop the distractions and those distractions impact your productivity significantly. Step up and assert your priorities. It will alleviate anxiety for them and will reduce interruptions for you. -- Mike Figliuolo is managing director of [thoughtLEADERS](, which includes [TITAN]( -- the firm’s e-learning platform. Previously, he worked at McKinsey & Co., Capital One and Scotts Miracle-Gro. He is a West Point graduate and author of three leadership books: ["One Piece of Paper,"]( ["Lead Inside the Box"]( and ["The Elegant Pitch."]( [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] POLL QUESTION: How effectively do the leaders in your organization manage change? [Vote]( [Extremely: We're change management experts.]( [Vote]( [Very well: We do a solid job of managing change.]( [Vote]( [Marginally: We do OK but could do much better.]( [Vote]( [Not well: We struggle with managing change.]( [Vote]( [Poorly: We have no idea how to manage change.]( [] In Their Own Words [] [Why diversity is good for Hollywood's bottom line]( The movie industry can benefit ethically and financially if it would only develop more Black-written screenplays, hire more Black actors and name more women to direct films, says Franklin Leonard, founder of The Black List. "If I'm making a product with only 60 percent of my audience in mind, and I say 60 percent because that's roughly the white population of America, then I'm not very good at my job," he says. Full Story: [Interview magazine]( (6/19) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Daily Diversion [] [Dog-shaped building puts New Zealand town on the map]( Tirau, New Zealand, has become a tourist destination after the local government commissioned a building built of corrugated iron that looks like a floppy-eared dog. Other notable buildings are shaped like sheep and a praying mantis. Full Story: [Atlas Obscura]( (6/18) [LinkedIn]( [Twitter]( [Facebook]( [Email]( Sharing SmartBrief on Leadership with your network keeps the quality of content high and these newsletters free. Help Spread the Word [SHARE]( Or copy & share your personalized link: smartbrief.com/leadership/?referrerId=japnABMSAp [] [] Find your place on the planet. Dig in, and take responsibility from there. Gary Snyder, poet, essayist, lecturer, environmental activist [LinkedIn]( [Twitter]( [Facebook]( [Email](   SmartBrief publishes more than 200 free industry newsletters - [Browse our portfolio]( [Sign Up]( | [Update Profile]( | [Advertise with SmartBrief]( [Unsubscribe]( | [Privacy policy]( CONTACT US: [FEEDBACK](mailto:leadership@smartbrief.com) | [ADVERTISE](mailto:lengel@smartbrief.com) SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004