Don't allow the past to control your future | Scare tactics aren't a lasting business proposition | 3 steps to developing a post-pandemic strategy
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May 14, 2020
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Leading Edge
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[Don't allow the past to control your future](
Don't allow pain and disappointment you've experienced to cloud your judgment, writes Dan Rockwell. "Nursing past defeat prevents you from fully engaging in the present and makes you fearful of the future," he writes. Full Story: [Leadership Freak]( (5/13)
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[Scare tactics aren't a lasting business proposition](
Some companies will respond to a crisis like the coronavirus pandemic by preying on fear and stress, but a longer-lasting approach is to show care for customers and demonstrate your purpose, [says Cory Warfield]( as part of video conversations hosted by Naphtali Hoff. "We're all sick of these thousand emails a day telling us that life will never be the same and try to scare us into doing business," Warfield says. Full Story: [SmartBrief/Leadership]( (5/13)
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Rewarding employees during a recession
In a down economy, many companies struggle to afford rewards and recognition programs with their high markups, shipping costs and fees. [Come learn how to harness the power of Amazon]( to reduce spend by offering millions of rewards with zero markups.
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Strategic Management
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[3 steps to developing a post-pandemic strategy](
Companies looking to grow after the coronavirus pandemic ends should examine their market, competition and technology trends, and perform a SWOT analysis, writes Per Ohstrom. Putting a SWOT plan into effect requires weighing each strength or weakness, then assigning "each action a champion, resources, and a timeline," he writes. Full Story: [Chief Outsiders]( (5/13)
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Smarter Communication
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[Notes on building trust through open communication](
Frequent meetings governed by compassion, curiosity and a ban on "internal competition" will help companies succeed in an era of distributed, remote work, writes John Keyser. Ask people "what good communication looks like to them," rather than assuming or imposing norms, he writes. Full Story: [Common Sense Leadership]( (5/13)
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[Follow these steps to effectively collaborate remotely](
The brainstorming process used by creative teams with clients can also be applied in a remote working environment, as long as the right mindset and technologies are deployed, write Nicole Lowenbraun, Dan Durller and Brittany Postler. "We suggest telling your audience how you landed on that creative work, why you made the creative choices you did, and how this will solve the problem your audience tasked you with solving," they write. Full Story: [Duarte]( (5/7)
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The Big Picture
Each Thursday, what's next for work and the economy
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[Leadership today is about "head, heart and hands"](
Leaders will need to engage their "head, heart and hands" to combine vision, empathy and innovation in a world rocked by technology changes and unexpected events like the coronavirus pandemic, according to this Boston Consulting Group analysis. "Research shows that only one in four leaders has high empathy skills, and a study conducted at the University of Michigan showed a 34% to 48% decline in skills related to empathy over an eight-year period," the authors write. Full Story: [The Boston Consulting Group]( (5/7)
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In Their Own Words
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[How art in a crisis can help us imagine a better future](
Art can help us focus on building a better future instead of dwelling on the poison affecting us right now, says Olivia Laing, who has written about the value of art in a crisis. "Art can't stop climate change or end a plague, but it can help us to think through the past, to survive the present, and to reimagine the future," she says. Full Story: [Interview magazine]( (5/13)
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Daily Diversion
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[If your dog is misbehaving, it could be puberty](
If your dog is misbehaving, it could be puberty
(Pixabay)
A [study]( suggests misbehaving young dogs are going through a form of puberty, much like teenagers, according to research into retrievers, German shepherds and mixes thereof. "Perhaps they are not misbehaving just because they are naughty, but it is just like in humans -- the hormones are raging and there are things going on in the brain," says study co-author Lucy Asher. Full Story: [The Guardian (London)]( (5/12)
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Editor's Note
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More insights from SmartBrief
Besides our more than 200 newsletters, SmartBrief publishes [original insights]( on leadership, marketing, education and more. Here's what you may have missed:
- [Quickserve restaurants: Marketing post-coronavirus](
- [Brand purity cannot be faked](
- [Staying connected to students and families during COVID-19](
- [Vocabulary instruction: 3 strategies for improvement](
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Change lays her hand not upon the truth.
Algernon Charles Swinburne,
poet, playwright, novelist, critic
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