5 tactics for staying engaged during virtual meetings

"Either/or" thinking isn't right for this moment | Purpose still matters | Use a crisis to refine your emergency plans Created for {EMAIL} | [Web Version]( May 6, 2020 CONNECT WITH SMARTBRIEF  [LinkedIn]( [Facebook]( [Twitter]( [SmartBrief on Leadership]( [SmartBrief on Leadership]( Innovative Ideas. Ahead of the Curve. [SIGN UP]( ⋅ [SHARE](  [] Leading Edge [] ["Either/or" thinking isn't right for this moment]( Tension can lead people to react "with a zero-sum, either/or approach" that looks to focus on one thing, but right now a better approach would be "a paradox mindset," in which people seek to live with discomfort, write Ella Miron-Spektor and Wendy Smith. "A paradox mindset allows us to look at the challenge, understand the need to adapt and uncover a different way of working," they write. Full Story: [INSEAD Knowledge]( (5/5) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [Purpose still matters]( Companies have a lot to consider during a crisis, but they don't necessarily have to reinvent why they exist, writes Jim Haudan, co-founder and chairman of Root. "If your purpose is still applicable tomorrow, then staying strong in that pursuit matters more than ever," he writes. Full Story: [SmartBrief/Leadership]( (5/5) [LinkedIn]( [Twitter]( [Facebook]( [Email]( Rewarding employees during a recession In a down economy, many companies struggle to afford rewards and recognition programs with their high markups, shipping costs and fees. [Come learn how to harness the power of Amazon]( to reduce spend by offering millions of rewards with zero markups. ADVERTISEMENT: [] Strategic Management [] [Use a crisis to refine your emergency plans]( CEOs must find ways to diversify their supply chains, be ready for shutdowns and restarts, and have a continuity team ready to create and refine detailed plans, writes Thomas Lawson, chairman and CEO of FM Global. "The bottom line is it's far better for your company to prevent a loss than to experience one," he writes. Full Story: [Chief Executive online]( (5/4) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Smarter Communication [] [5 tactics for staying engaged during virtual meetings]( Being good at remote meetings is about simple things: being prepared, asking questions, writing down notes to address later and listening for common themes brought up by colleagues, Sarah Gershman writes. "Ironically, one of the best ways to be heard is to be a good listener," she writes. Full Story: [Harvard Business Review online (tiered subscription model)]( (5/4) [LinkedIn]( [Twitter]( [Facebook]( [Email]( SmartBrief Originals Sponsored content brought to you by SmartBrief - [Students with dyslexia need structured reading instruction]( [LinkedIn]( [Twitter]( [Facebook]( - [Free resources for educators during the coronavirus pandemic]( [LinkedIn]( [Twitter]( [Facebook]( - [How the coronavirus pandemic is affecting job searching]( [LinkedIn]( [Twitter]( [Facebook]( - [Remote learning: What we’ve learned during the transition]( [LinkedIn]( [Twitter]( [Facebook]( - [How consumer behavior is forever changing the grocery, CPG industry]( [LinkedIn]( [Twitter]( [Facebook]( [] Customers First A weekly look at serving customers better [] [Pandemic will change consumer habits, research says]( Consumers are afraid for their health and job security, and they're also thinking more about what they buy and where they make purchases, according to Accenture research. These habits will last after the pandemic, argue Oliver Wright and Emma Blackburn, requiring strategic changes in how brands act and engage with consumers. Full Story: [Accenture]( (4/28) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] In Their Own Words [] [Synchrony CEO on why she checks in with employees]( Synchrony CEO Margaret Keane has been calling employees to thank them for their efforts during this crisis, saying many are surprised to hear from her. "All you're really doing as the CEO is just making sure you're supporting everyone," she says. Full Story: [Great Place to Work]( (5/5) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Daily Diversion [] [Study of 16th-century armor shows advanced methods]( X-rays of chain mail armor from the English warship Mary Rose, which was sunk in a battle with France in 1545 and recovered in 1982, shows how advanced brass production was for the time. "This knowledge can inform the conservation strategies employed when treating such materials from a marine environment," researchers wrote. Full Story: [Ars Technica]( (5/5) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Editor's Note [] Did you vote in this week's poll? Did you vote in this week's poll? (SmartBrief) On Tuesdays, SmartBrief on Leadership's SmartPulse features poll questions and analysis from ThoughtLeaders managing director [Mike Figliuolo](. Did you vote in this week's poll: How do you deal with procrastinators on your team? If not, check out [Tuesday's email]( and look at the [voting so far](. [LinkedIn]( [Twitter]( [Facebook]( [Email]( Sharing SmartBrief on Leadership with your network keeps the quality of content high and these newsletters free. Help Spread the Word [SHARE]( Or copy & share your personalized link: smartbrief.com/leadership/?referrerId=japnABMSAp [] [] If you remain calm in the midst of great chaos, it is the surest guarantee that it will eventually subside. Julie Andrews, actress, singer, writer [LinkedIn]( [Twitter]( [Facebook]( [Email](   SmartBrief publishes more than 200 free industry newsletters - [Browse our portfolio]( [Sign Up]( | [Update Profile]( | [Advertise with SmartBrief]( [Unsubscribe]( | [Privacy policy]( CONTACT US: [FEEDBACK](mailto:leadership@smartbrief.com) | [ADVERTISE](mailto:lengel@smartbrief.com) SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004